Jump to content

I Get The Impression Pgi Hasnt Read A Forum Post


  • You cannot reply to this topic
172 replies to this topic

#161 Kristov Kerensky

    Member

  • PipPipPipPipPipPipPipPipPip
  • FP Veteran - Beta 1
  • FP Veteran - Beta 1
  • 2,909 posts

Posted 13 August 2015 - 11:25 AM

View PostThisMachineKillsFascists, on 13 August 2015 - 11:06 AM, said:




Compare this statement with this thread from a creative director of a succesfull F2p


You ll see how much the forums are abandoned by the devs in mwo

http://robocraftgame...-rail-round-ii/

Then you ll realize why so many things simply go wrong in mwo


the guy whos name shall not be named might lurn sumting outta dat


Prime example of the problem, wonderfully crafted and well done, extra points for the reference to another game being successful implying MWO isn't.

#162 WarHippy

    Member

  • PipPipPipPipPipPipPipPipPip
  • Ace Of Spades
  • Ace Of Spades
  • 3,836 posts

Posted 13 August 2015 - 11:48 AM

View PostKristov Kerensky, on 13 August 2015 - 10:45 AM, said:

WarHippy, first off, you need to actually look up sanctimonious before you use it again, you keep using this word, I do not think it means what you think it means, matter of fact, I know it doesn't mean what you think it means. I'm not being morally superior to anyone here, I'm pointing out that people are acting entitled and there's no justification for that, nor do I act entitled, either on these forums or anywhere else. I DO call people out for that behaviour, but that's not being sanctimonious, it's being tired of seeing that attitude and the bad behaviour that goes with it, as these forums show all too well. If you don't act that way, then you aren't the person I'm addressing, but methinks the lady doth protest overmuch, as the Bard said.
Look maybe you were not trying to act morally superior, but that was the impression I was getting from you. That being said you do love your condescension, but perhaps I was just being a bit oversensitive to what you were saying after someone accused me of being a troll in my response to Paul. So to that I apologize.

View PostKristov Kerensky, on 13 August 2015 - 10:45 AM, said:

Forums are not and never have been where the majority of the playerbase and potential customers go to get information on a game, this isn't a guess or supposition, it's a long established fact, it's even been stated by PGI for these forums no less, the forum users are a VERY small minority of the playerbase. So there's really no point in PGI posting things here constantly and responding personally to every request/suggestion/whine/rage post. And just to give you an idea of how bad it is to use 10% of the playerbase as a basis on making changes, 3rd PoV. We, the forum users, were overwhelmingly against it, but the silent majority who don't use the forums were for it. 10% of the people can be totally out of touch with the other 90%, happens all the time, especially in video games. If every single one of us forum users quit the game today, no one would notice, do you realize that? We are literally not that important in the grand scheme of things MWO, seriously, we're not. So PGI not catering to us means absolutely nothing in the grand scheme of things MWO, we simply aren't enough of a crowd to matter all that much. People really need to keep that in mind, we are NOT the majority, we do NOT carry the weight of numbers and our points of view aren't representative of anything but a minority's opinion.
I don't even know where to start with this. You keep going round and round with extremes of what I and others are saying. I'm not saying the majority come to the forums, I'm not saying the forums should be the sole basis for any decision, and I am definitely not advocating for PGI "posting things here constantly and responding personally to every request/suggestion/whine/rage post". I have from the very beginning been saying that in my opinion they ignore the forums a bit too much, and that it wouldn't hurt to have a more active presence from time to time. I have said they should use all avenues of communication for best results, and that it is a mistake and a lost opportunity to more or less ignore one of those avenues.

As for the forums in general why have them at all if they are so unimportant? Hell, why have a website at all when they could just have a Facebook page? A small portion of the players might use the forums, but that doesn't mean more are not at least reading them. You bring up 3rd PoV and the silent majority that were for it, but I'm not seeing them in game. How many people do you see using 3rd PoV? That is one hell of a silent majority that is so silent they can't even be bothered to use the feature they were advocating for through what I can only assume was smoke signals. Sure, maybe if everyone on the forums disappeared nobody would notice or care like you say, but I doubt it. Not because they are important, but because a sudden drop of 10% is something you are going to feel.

View PostThisMachineKillsFascists, on 13 August 2015 - 11:06 AM, said:




Compare this statement with this thread from a creative director of a succesfull F2p


You ll see how much the forums are abandoned by the devs in mwo

http://robocraftgame...-rail-round-ii/

Then you ll realize why so many things simply go wrong in mwo


the guy whos name shall not be named might lurn sumting outta dat

Not helpful.

#163 Accused

    Member

  • PipPipPipPipPipPipPip
  • Elite Founder
  • Elite Founder
  • 989 posts

Posted 13 August 2015 - 12:03 PM

I'll just say I don't use twitter or facebook because I'm an adult.

Now obviously we know PGI is going for the child market, so they are indeed going for the right audiences.

#164 Speedy Plysitkos

    Member

  • PipPipPipPipPipPipPipPipPip
  • The 1 Percent
  • The 1 Percent
  • 3,460 posts
  • LocationMech Junkyard

Posted 13 August 2015 - 12:07 PM

to ALL. around 2 pages of posts from this thread has been deleted by mods. So if you read somthing, and its seeems its not gettings any sense, then you are right.

#165 Johnny Z

    Member

  • PipPipPipPipPipPipPipPipPipPip
  • Knight Errant
  • 9,942 posts
  • LocationDueling on Solaris

Posted 13 August 2015 - 12:17 PM


View PostTitannium, on 13 August 2015 - 12:07 PM, said:

to ALL. around 2 pages of posts from this thread has been deleted by mods. So if you read somthing, and its seeems its not gettings any sense, then you are right.


I thought the cute cat picture arguement was strong to. :) Who knew pictures of cute cats would get complaints?

Edited by Johnny Z, 13 August 2015 - 12:19 PM.


#166 Void Angel

    Member

  • PipPipPipPipPipPipPipPipPipPip
  • Ace Of Spades
  • Ace Of Spades
  • 7,780 posts
  • LocationParanoiaville

Posted 13 August 2015 - 01:18 PM

Most people who post "suggestions" on the forums are not at all interested in being flexible in the solutions they will accept. It's usually not even a case of "this makes sense to me, so I don't see why it can't be done;" rather, it's very often a case of discounting any contrary data or argument in favor of their pet idea. It runs the gamut of simple, foot-stamping intransigence to people who have actually said, "I know better than PGI what needs to happen, and if we do this, everything will be butterflies and rainbows and I can relive my fantasy childhood because I say so, it's not really Battletech unless you do it my way.."

In any case, I do agree that PGI needs a better information channel to the players - not just for announcements and plans, but for the actual rules of the game. I should not have to look on Smurfy's for exactly how much of a penalty Heat Scale applies for a given weapon; I shouldn't have to go to the fracking patch note archive in order to demonstrate to someone who was on hiatus for a while that yes, critical hits do apply 15% extra weapon damage to the structure of a component when they occur - and I shouldn't have to rely on testing done by my fellow players to know whether that damage is inflicted when there are no eligible pieces of equipment to be destroyed.

So I think there may well be possible returns for better communications through certain channels, it's quite likely that having the kind of discussions many people deem synonymous with "communication" is more trouble than it's worth.

View PostDeathlike, on 13 August 2015 - 10:55 AM, said:

I had to google it, and figured out what you meant. PGI hasn't put much effort/investment into it, so it is what it is.

See also the post directly below the one I'm quoting.

View PostTitannium, on 13 August 2015 - 12:07 PM, said:

around 2 pages of posts from this thread has been deleted by mods. So if you read somthing, and its seeems its not gettings any sense, then you are right.



But I liked my cat pictures! There's something illogical about deleting a side conversation from a trollish thread on the grounds that the side conversation is trollish.

Edited by Void Angel, 13 August 2015 - 01:19 PM.


#167 Greenjulius

    Member

  • PipPipPipPipPipPipPipPipPip
  • Bridesmaid
  • Bridesmaid
  • 2,319 posts
  • LocationIllinois

Posted 13 August 2015 - 01:41 PM

Oh... you monster. You got rid of that bearded dragon shooting the kitten with lasers .gif before I could save it! Noooo!

I'm legitimately sad now.

#168 Deathlike

    Member

  • PipPipPipPipPipPipPipPipPipPipPipPipPipPip
  • Littlest Helper
  • Littlest Helper
  • 29,240 posts
  • Location#NOToTaterBalance #BadBalanceOverlordIsBad

Posted 13 August 2015 - 02:38 PM

View PostVoid Angel, on 13 August 2015 - 01:18 PM, said:

Most people who post "suggestions" on the forums are not at all interested in being flexible in the solutions they will accept. It's usually not even a case of "this makes sense to me, so I don't see why it can't be done;" rather, it's very often a case of discounting any contrary data or argument in favor of their pet idea. It runs the gamut of simple, foot-stamping intransigence to people who have actually said, "I know better than PGI what needs to happen, and if we do this, everything will be butterflies and rainbows and I can relive my fantasy childhood because I say so, it's not really Battletech unless you do it my way.."


I think that's ironically been the majority of players+posts. Even debates on improving SHS has to be thwarted by "it sucked in TT, thus it must continue to suck" even though the new player is the one that gets screwed repeatedly over this line of thinking.

If PGI had a backbone and had "reasonable" design decisions (meaning, something like 70-80% would be OK with it), the people that scream the loudest would probably be that.. just noise. However, since every design decision is being questioned (from the heat cap to role warfare/purpose of Lights), there's really nothing the disgruntled can hold onto and say "PGI balanced things right" outside of those that agree with everything PGI does... which doesn't help matters.

Then again, I find it rather strange that months ago PGI bothered to put "A Battletech Game" somewhere along the lines... but whatever... it's window dressing for lipstick on a pig.

I'd rather have less flaws instead of flaws ontop of flaws with bandaids, but this is what we have.

I believe though at this point that the problems have bled for extended periods, thus causing what we see today in questioning every decision (due to previous bad decisions). I fear it may get worse before it gets better (and I don't mean through moderation, I mean actually addressing issues/criticisms).


Quote

In any case, I do agree that PGI needs a better information channel to the players - not just for announcements and plans, but for the actual rules of the game. I should not have to look on Smurfy's for exactly how much of a penalty Heat Scale applies for a given weapon; I shouldn't have to go to the fracking patch note archive in order to demonstrate to someone who was on hiatus for a while that yes, critical hits do apply 15% extra weapon damage to the structure of a component when they occur - and I shouldn't have to rely on testing done by my fellow players to know whether that damage is inflicted when there are no eligible pieces of equipment to be destroyed.


PGI has been really bad at the information sharing, as if it was top secret data. That's why people get woefully misinformed about how things work, and repeat it as if it were true. That's what made most balance threads so terrible... because it almost always had a flawed premise (LRMs OP - a classic favorite).

I don't have a problem trying to provide info and insight, but then again I get rebuffed and whatever.. I can't help people who don't want to learn about how the game works. It's depressing.


Quote

So I think there may well be possible returns for better communications through certain channels, it's quite likely that having the kind of discussions many people deem synonymous with "communication" is more trouble than it's worth.


I don't think they are one and the same honestly, but to lump them together makes for silence. Silence only makes the voices in your head relevant and drive one crazy... I do like a little noise that isn't mine... :P

#169 Void Angel

    Member

  • PipPipPipPipPipPipPipPipPipPip
  • Ace Of Spades
  • Ace Of Spades
  • 7,780 posts
  • LocationParanoiaville

Posted 13 August 2015 - 03:45 PM

It's not ironic - it's exactly what I'd expect to cause the devs to withdraw from open conversation on the forums. It's because most of these discussions are dominated by the professionally dissatisfied that engaging in that manner will reach diminishing returns pretty quick.

It's quite all right to want more noise from the devs - but that's better handled in a constructive thread. So, probably not one with a title like this one. =)

#170 Deathlike

    Member

  • PipPipPipPipPipPipPipPipPipPipPipPipPipPip
  • Littlest Helper
  • Littlest Helper
  • 29,240 posts
  • Location#NOToTaterBalance #BadBalanceOverlordIsBad

Posted 13 August 2015 - 04:08 PM

View PostVoid Angel, on 13 August 2015 - 03:45 PM, said:

It's not ironic - it's exactly what I'd expect to cause the devs to withdraw from open conversation on the forums. It's because most of these discussions are dominated by the professionally dissatisfied that engaging in that manner will reach diminishing returns pretty quick.


I would say it was less of that in Open Beta, even if there were more people having more thoughtful comments, criticisms, and suggestions.

What you have left is pockets of disgruntled players with extreme cynicism at what PGI does.. for virtually anything.

You reap what you sow... and we're seeing the rotten fruits of that labor.

#171 Mycrus

    Member

  • PipPipPipPipPipPipPipPipPipPip
  • Overlord
  • Overlord
  • 5,160 posts
  • Google+: Link
  • Twitter: Link
  • LocationFilipino @ Singapore

Posted 21 August 2015 - 04:59 PM

View PostFenrisulvyn, on 11 August 2015 - 01:53 PM, said:

I've had devs respond twice to a complaint about game bugs. Out of the blue too. So they are watching.
They were very professional and civil and made me feel like a valued customer.

OTOH, Customer Service has been ignoring me since May. I guess PGI doesn't need my money.


Customer support was order of heffays better during IGP

View PostMystere, on 11 August 2015 - 03:50 PM, said:


These people demanding that the PGI Powers That Be talk to them directly are just so used to directly speaking to their Prime Minister, President, or C-level executives of the Fortune 50.








Oh no they don't ...


I have mine on speed dial ;p

#172 Mechwarrior Buddah

    Member

  • PipPipPipPipPipPipPipPipPipPipPip
  • Legendary Founder
  • Legendary Founder
  • 13,459 posts
  • LocationUSA

Posted 21 August 2015 - 06:36 PM

http://mwomercs.com/...ms/page__st__20

Lookie Russ post

#173 Mechwarrior Buddah

    Member

  • PipPipPipPipPipPipPipPipPipPipPip
  • Legendary Founder
  • Legendary Founder
  • 13,459 posts
  • LocationUSA

Posted 21 August 2015 - 06:47 PM

/thread





1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users