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Wait Times Making Game Almost Unplayable


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#1 CapnKirk13

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Posted 01 September 2015 - 07:27 AM

I don't usually post and ***** after patches etc instead I choose to ride the storm out and wait for things to settle in (PSR vs ELO) or be changed but the wait times since this last patch are making the game almost unplayable for public groups. I have all game modes on and all servers on and have managed to get 4 matches in 1hr 45min and have finally given up to try again tonight. I have gone back through my Omicron log files searching for instances of EResult_Success (matchmaker output showing match found, it is also followed by matchid) and previous to the 8/18 patch, I was getting an avg of about 6 matches per hr and since the patch it has been half that amount sometimes worse. I can imagine those that purchase Premium Time are even more frustrated as their time (ie $) ticks away as the matchmaker tries to do it's thing. It's tough enough playing as the new PSR system gets tweeked and I can deal with that, if I have a match, but damn...watching the "spinner" for 5+ min at a time or not getting a match at all pushes myself and some others I'm sure to find other things to do with out time.

So please PGI; fix this ASAP.

Rant over.../ninja fire!

#2 Kiiyor

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Posted 01 September 2015 - 07:39 AM

Yep, they really need to get rid of the tier system for groups, or make some extremely generous relief valves.

#3 Rhaythe

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Posted 01 September 2015 - 07:41 AM

That's coding for you. You may only choose 2 of the three options below:

* Make Games Quickly
* Make Game Modes Optional
* Make Games Competitive

Never all 3.

#4 BattleBunny

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Posted 01 September 2015 - 07:43 AM

copied post from the patch feedback forums.
http://mwomercs.com/...43#entry4657643

I dropped solo with a few buddies in TS for a while today. That was fun. We decided to give the groups another go around 14:00 GMT on this Monday afternoon. We cancelled a 12 minute search and went back to solo. It really feels the group queue has been taken away from me and my friends.

I then joined a group of friends from another unit. They had good search-times they said.

Posted Image

I am currently looking at the spinning wheel while typing this. Its coming up on 10 minutes again. No match found yet.

edit: they cancelled after 12 minutes and threw me out haha

Posted Image

I then tried to form a random group with LFG. Maybe other PSR rated players would even it out. The searches remained very long. The other players in the group were not amused by their sudden rize in searchtimes.

I cant play in the group queue anymore.

#5 CapnKirk13

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Posted 01 September 2015 - 07:52 AM

BattleBunny: I saw that post and it is typical of what we've been seeing.

Rhaythe: Not to get a coding argument going, but this is what if/then statements are for. If there is a lot of players online then go for competetive match because speed of matchmaking shouldn't be an issue. If there is NOT a lot of players online then relax the restrictions to make a less competive match in a reasonable amount of time so we can get in and kill mechs.

#6 Rhaythe

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Posted 01 September 2015 - 07:54 AM

View PostCapnKirk13, on 01 September 2015 - 07:52 AM, said:

BattleBunny: I saw that post and it is typical of what we've been seeing.

Rhaythe: Not to get a coding argument going, but this is what if/then statements are for. If there is a lot of players online then go for competetive match because speed of matchmaking shouldn't be an issue. If there is NOT a lot of players online then relax the restrictions to make a less competive match in a reasonable amount of time so we can get in and kill mechs.


Exactly. Then you choose a different set from the 3. So in favor of making the games quick, you're signing up to make them potentially skillfully unbalanced.

I just wanted you to be aware what you're asking for.

#7 STEF_

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Posted 01 September 2015 - 07:54 AM

solo que is quite fine.

BUT GUYS..... group que doesn't work.
We waited 20 minutes for a match. Then after 15 minutes, we decided to drop solo.

This is too much weird.
I hate to drop solo.

#8 Shredhead

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Posted 01 September 2015 - 07:56 AM

It's too early for EU prime, way too early for NA prime and too late for Oceanic. What do you expect?

#9 CapnKirk13

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Posted 01 September 2015 - 07:56 AM

I agree Rhaythe and I just want to play the game. Sure I get frustrated with lopsided matches etc but at least I'm shooting ****.

#10 Rhaythe

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Posted 01 September 2015 - 07:59 AM

View PostCapnKirk13, on 01 September 2015 - 07:56 AM, said:

I agree Rhaythe and I just want to play the game. Sure I get frustrated with lopsided matches etc but at least I'm shooting ****.

If you ask me, they should go back to "preferred gamemodes" instead of "boycott gamemodes", especially in the group queue. Might relieve some stress on the MM.

#11 CapnKirk13

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Posted 01 September 2015 - 07:59 AM

Shredhead: In case you're not being sarcastic :), those servers were online before the patch and we weren't having this issue.

#12 BattleBunny

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Posted 01 September 2015 - 08:01 AM

View PostShredhead, on 01 September 2015 - 07:56 AM, said:

It's too early for EU prime, way too early for NA prime and too late for Oceanic. What do you expect?


It wasnt a problem before finding matches for any sized group at any time in the day for me. Sure, if I played on the off hours with a few skilled buddies the matches werent very challenging. But at least we got to play matches. Maybe level some crappy mechs. Do silly things.

I hate the spinning wheel and its going to make me quit playing this game if I have to stare at it for much longer.

#13 CapnKirk13

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Posted 01 September 2015 - 08:04 AM

View PostBattleBunny, on 01 September 2015 - 08:01 AM, said:


It wasnt a problem before finding matches for any sized group at any time in the day for me. Sure, if I played on the off hours with a few skilled buddies the matches werent very challenging. But at least we got to play matches. Maybe level some crappy mechs. Do silly things.

I hate the spinning wheel and its going to make me quit playing this game if I have to stare at it for much longer.

I second that emotion.

#14 Amsro

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Posted 01 September 2015 - 08:09 AM

From all the posts I see about PSR and wait times it seems very connected to Group Que.

Perhaps try taking a different class mech? Make sure everyone in the group is in something different?

I just alt+tab when searching for a game. But I typically solo play these days. So it isn't a very long wait.

#15 STEF_

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Posted 01 September 2015 - 08:09 AM

View PostStefka Kerensky, on 01 September 2015 - 07:54 AM, said:

solo que is quite fine.

BUT GUYS..... group que doesn't work.
We waited 20 minutes for a match. Then after 15 minutes, we decided to drop solo.

This is too much weird.
I hate to drop solo.

and now, I'm waiting 8 minutes in solo que too....

Or MM is broken, or "none" is playing.

#16 Shredhead

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Posted 01 September 2015 - 08:10 AM

View PostCapnKirk13, on 01 September 2015 - 07:59 AM, said:

Shredhead: In case you're not being sarcastic :), those servers were online before the patch and we weren't having this issue.

View PostBattleBunny, on 01 September 2015 - 08:01 AM, said:


It wasnt a problem before finding matches for any sized group at any time in the day for me. Sure, if I played on the off hours with a few skilled buddies the matches werent very challenging. But at least we got to play matches. Maybe level some crappy mechs. Do silly things.

I hate the spinning wheel and its going to make me quit playing this game if I have to stare at it for much longer.

I'm not sarcastic. I know you BattleBunny, we play each other enough, so I assume you are about tier 2. Tier 5 players are protected now from us having not really challenging games against them so they don't stop playing out of frustration. I also expect the player count at this time to be quiet low because it really is inbetween all the prime times. That adds up to you not finding matches.
PGI obviously valued low tier player's experience and protection higher than some high tier player's frustration about not finding a match. I find that ok. Just wait an hour, then EU prime begins and you'll get matches. In the mean time you could play something else, or do something productive :P

#17 BattleBunny

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Posted 01 September 2015 - 08:16 AM

View PostAmsro, on 01 September 2015 - 08:09 AM, said:

From all the posts I see about PSR and wait times it seems very connected to Group Que.

Perhaps try taking a different class mech? Make sure everyone in the group is in something different?

I just alt+tab when searching for a game. But I typically solo play these days. So it isn't a very long wait.


I've tried all that. heck, I even went in LFG and grouped with random ppl to try and lower my search time. That worked somewhat, but it really isnt the way I want to ply this game.

View PostShredhead, on 01 September 2015 - 08:10 AM, said:

PGI obviously valued low tier player's experience and protection higher than some high tier player's frustration about not finding a match. I find that ok.


I dont. I've spend a few hundred bucks on this game already and now matchmaker is phasing me out of the group queue so the lower tier people can lurm in peace. I want to shoot stuff too dammit.

#18 KHETTI

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Posted 01 September 2015 - 08:17 AM

Clearly its time to drop the group queue altogether.

#19 Shredhead

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Posted 01 September 2015 - 08:31 AM

View PostBattleBunny, on 01 September 2015 - 08:16 AM, said:


I dont. I've spend a few hundred bucks on this game already and now matchmaker is phasing me out of the group queue so the lower tier people can lurm in peace. I want to shoot stuff too dammit.

In the end these compromises they have to make all come down to player count. Here's hope to the new influx of players from the Steam release, as I've now seen their really damn nice new Tutorial. If they can also fix the economic situation for new (and hopefully also for veteran) players, we'll most likely get better search times and all that.
Until then we have to live with what we got.

#20 Kodyn

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Posted 01 September 2015 - 08:31 AM

There must definitely be some relief valves in operation, even if sub-par.

I've seen Bunny on 2-3 matches over the past couple of weeks in group, with maybe one member of our group even coming anywhere close to Bunny's Tier.

No offense Bunny, but they put in too many valves, and group is still going to be slow, and empty, because people like me shouldn't be facing people like you, and when it happens too often in a row, we tend to give up on group queue for a bit.

It's a hard system to balance....too far one way, and high Tier players can't find games at all, until valve kicks in, too far the other, you get guys with laser precision aim going against the cadets being taught the ins-and-outs of unit group drops.





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