71 replies to this topic

[Sader325]

I emailed support and now my disconnect count has been reset.

HOWEVER I don't know whether this means it's been fixed or they just reset me to shut me up. I see no acknowledgement that the problem even exists?

[AssaultPig]

I notice that my disconnect total has been reset from 3(?) to zero as of sometime this morning, so maybe this has been fixed after all

ed: russ did post on twitter that they were going to look into it

Edited by AssaultPig, 18 September 2015 - 09:12 AM.

[Amsro]

Yeah I know for a fact that hitting cancel on the matchmaker search was giving you a disconnect.

That has since been reset/fixed. I'm not sure about any other issue yet.

[Yokaiko]

LOL

Because PGI

[Bilbo]

Amsro, on 18 September 2015 - 09:14 AM, said:

Yeah I know for a fact that hitting cancel on the matchmaker search was giving you a disconnect.

That has since been reset/fixed. I'm not sure about any other issue yet.

They have removed the disconnect condition entirely now.

Edited by Bilbo, 18 September 2015 - 09:38 AM.

[Yokaiko]

Bilbo, on 18 September 2015 - 09:18 AM, said:

They have removed the diconnect condition entirely now.

LOL

Like to this gem?

Edited by Yokaiko, 18 September 2015 - 09:26 AM.

[Deathlike]

Yokaiko, on 18 September 2015 - 09:25 AM, said:

LOL

Like to this gem?

It would be nice if PGI vetted out their disco testing a bit... but that's Lostech.

[Tool Box]

Mine has been reset and I didn't send a ticket to pgi about it. Me thinks they did a global reset but I don't think they actually solved the problem.

[Bilbo]

Yokaiko, on 18 September 2015 - 09:25 AM, said:

LOL

Like to this gem?

I am trying, and failing, to decipher this comment.

[Deathlike]

Bilbo, on 18 September 2015 - 09:32 AM, said:

I am trying, and failing, to decipher this comment.

I'm pretty sure he's poking fun @ your spelling.

If only this "event" was simulated properly...

[Bilbo]

Deathlike, on 18 September 2015 - 09:34 AM, said:

I'm pretty sure he's poking fun @ your spelling.

If only this "event" was simulated properly...

Ah, well I guess it might make sense now.

[Sader325]

Quote

Bobby Jubraj(Piranha Games)

Sep 18, 10:53


Hi there,

Really sorry to hear that you were having this issue. We've decided that moving forward, the disconnect disqualification threshold will be removed from the Territorial Challenge Event and all counters will be zeroed out.

Thanks a lot for your patience on this matter and if you have any other questions, please feel free to let us know and we'll make sure to get back to you as soon as possible.
Take care,

Bobby Jubraj
Technical Support Representative
Piranha Games

Email from PGI.

Edited by Sader325, 18 September 2015 - 09:58 AM.