44 replies to this topic

[Whatzituyah]

Please someone from PGI their has to be some exceptions to what you can be reported for example Non-Constructive. Is saying "GG" going to get you in trouble because its technically is non-constructive for the game at the moment?

Edited by Whatzituyah, 19 October 2015 - 10:16 PM.

[Revis Volek]

Whatzituyah, on 19 October 2015 - 10:13 PM, said:

Please someone from PGI their has to be some exceptions to what you can be reported for example Non-Constructive. Is saying "GG" going to get you in trouble because its technically is non-constructive for the game at the moment?

Im sure we will all find out tomorrow today....

Edited by DarthRevis, 19 October 2015 - 10:55 PM.

[Otto Cannon]

They want a blanket rule to cover banning goons for whatever technically non-offensive but trolling phrase they spam in chat at any given time.

[Sjorpha]

Whatzituyah, on 19 October 2015 - 10:13 PM, said:

Please someone from PGI their has to be some exceptions to what you can be reported for example Non-Constructive. Is saying "GG" going to get you in trouble because its technically is non-constructive for the game at the moment?

There's no limit to what you CAN report, but there certainly are limits to which reports PGI takes seriously or acts upon.

They want a generally phrased rule so they don't lock themselves down and can deal with reports the way they feel is appropriate, based on common sense.

[Ex Atlas Overlord]

Sjorpha, on 19 October 2015 - 11:44 PM, said:

There's no limit to what you CAN report, but there certainly are limits to which reports PGI takes seriously or acts upon.

They want a generally phrased rule so they don't lock themselves down and can deal with reports the way they feel is appropriate, based on common sense.

And how do we know PGI won't just decide to enforce their intentionally vague and all encompassing "infractions" for whatever petty personal bias they might have?

CCP anyone?

Is there a detailed write up anywhere about how they handle player submitted reports?

How many people review reports?

Does anyone cross reference the moderators to prevent bias?

What sort of information do they actually review (Do they watch a video of the match in question? Do they review stats for every game played that day? Do they simply take the reporter at their word?)

Edited by The Atlas Overlord, 20 October 2015 - 12:06 AM.

[Troutmonkey]

I've been reported for spamming chat once before. All I said was "WARNING: INCOMING MISSILES" which I had macro'd to all chat during the lurmpocalypse.

None of the other rules would cover reporting something like this.

[Kilo 40]

The Atlas Overlord, on 20 October 2015 - 12:04 AM, said:

And how do we know PGI won't just decide to enforce their intentionally vague and all encompassing "infractions" for whatever petty personal bias they might have?

you don't. and you never ever will.

you also don't know if they do that now.

so you'll have to rely on your logic and ask yourself "would a free to play game "just decide" to mass ban people for no real reason at all?" and see what you come up with.

[Brollocks]

People are going to be too scared of typing humorous quips and light hearted banter because some grumpy sod is going to report them.

[Ex Atlas Overlord]

Kilo 40, on 20 October 2015 - 12:27 AM, said:

you don't. and you never ever will.

you also don't know if they do that now.

so you'll have to rely on your logic and ask yourself "would a free to play game "just decide" to mass ban people for no real reason at all?" and see what you come up with.

This doesn't answer any of my questions. Reported for non-constructive.

Seriously though, no one else thinks they should tell us who's going to be in charge of looking through all these reports?

Or just how much effort they go into to gather evidence and judge them?

Or how they ensure someone can't just PM their moderator buddy and get people banned for one of half a dozen vague catch alls?

Muddy Funster, on 20 October 2015 - 12:35 AM, said:

People are going to be too scared of typing humorous quips and light hearted banter because some grumpy sod is going to report them.

Without any information to prove to me any money I spend isn't going to be wasted because a couple trolls decide to spam reports, I won't even be bothering to log in.

Edited by The Atlas Overlord, 20 October 2015 - 12:50 AM.

[Speedy Plysitkos]

I hate GG comments, especialy on 12-0 or 0-12. will report.

[Brollocks]

Titannium, on 20 October 2015 - 12:49 AM, said:

I hate GG comments, especialy on 12-0 or 0-12. will report.

Annoys me too. No you idiot, it wasn't a GG. It was either way too easy or we were horribly outmatched. It wasn't fun and it wasn't a good game.

[Leone]

Okay, first off, to the OP, nope, you are wrong, I'm cool.

Secondly, sometime, when I type good game, I am congratulating an enemy for a hard fought victory. Yes, even during a twelve to zero match I may have met a mechwarrior who, despite being overran tore apart half my mech and would have finished me if not for mine allies. Or mayhaps I'm congratulating my own team for being there and having my back.

Just because the game did not go well for you does not mean there aren't mechwarriors out there who did play a good game. If I do choose to single someone out for stellar performance, as I've been known to do, I would consider it rude to exclude the rest of their team by not offering congratulations to the side that assisted, even if by simply holding off my teammates.

~Leone.

[PyckenZot]

I have an odd feeling the support department will get a a lot of "input" as of today,...

Muddy Funster, on 20 October 2015 - 01:19 AM, said:

Annoys me too. No you idiot, it wasn't a GG. It was either way too easy or we were horribly outmatched. It wasn't fun and it wasn't a good game.

Some say it to mock you, others to give a shimmer of respect or compassion. I sometimes apologise when part of a stomp. But that can be interpreted wrongly as well.

Edited by PyckenZot, 20 October 2015 - 01:50 AM.

[Kilo 40]

PyckenZot, on 20 October 2015 - 01:48 AM, said:

Some say it to mock you,

I think most of the time a person is angry and sees it as mockery because of that, when in reality it was said with no malice behind it.

[sycocys]

Muddy Funster, on 20 October 2015 - 01:19 AM, said:

Annoys me too. No you idiot, it wasn't a GG. It was either way too easy or we were horribly outmatched. It wasn't fun and it wasn't a good game.

Had several 12-0,0-12's lately that were actually good matches. Feigns and counters then one team slips just a little and the other reacts fast enough to just flip the table over on them. Key word though is team (not necessarily group, but players that want to function as a team),

[Brollocks]

Nice try, unlucky guys.

Sounds less mocking than good game. I'm thinking about the 12-0 wins/losses where either side literally falls over at the first sight of the enemy, not the decent fights that go one way and lead to a crushing defeat. The 'rolls' are not good in anyway and it does seem like mocking.

Leone, on 20 October 2015 - 01:40 AM, said:

I would consider it rude to exclude the rest of their team by not offering congratulations to the side that assisted

I don't consider it rude and I very much doubt anyone cares if you congratulate someone on the opposing team on an outstanding performance. I do occasionally.

[Chados]

The one that bothers me is reporting suicides. There ought to be a way to differentiate a troll from someone who hits override in a brawl and doesn't shut it off in time and overheats to death. That's happened to me once or twice and I didn't even know I'd killed myself until the end of the match.

[Torric]

Why is everybody assuming they are even going to do anything on reports?

From mentions on this forums i am getting the idea that their customer support is one of the far too few redeeming qualities of the game/company. They surely do not want to add heaps of additional workload onto them.
Then there is the problem that this system is easily exploited. Ppl don't like being told what to do in any game. They do, however, like to punish other people they do not agree with. So the amount of "irrelevant/personally butthurt" reports is likely to be alot bigger than the amount of the valid ones.
And finally, there is the fact that PGI have told us exactly nothing about how they are going to handle these reports. No transparency at all.

Unless there is proof anything at all is coming from these reports (or that anyone is even looking into them), i will not expect anything from it. Also, at this point i am not convinced there even is any functionality attached to the client. Would absolutely not surprise me. And certainly no reason to be worried, they still want everyone to spend money.

[Brollocks]

Chados, on 20 October 2015 - 02:29 AM, said:

The one that bothers me is reporting suicides.

That bothers me too. If I'm surrounded in a close range brawl and know I'm going to die, I'll hit override and go down fighting rather than shutting down or stop firing altogether. Occasionally blow myself up.

[TWIAFU]

Titannium, on 20 October 2015 - 12:49 AM, said:

I hate GG comments, especialy on 12-0 or 0-12. will report.

And players that intentionally suicide by running right into enemy lines.

Now I do not have to type your name in, much easier to report it now.