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Delay For Ticket Support?

Started by Rhialto, Dec 18 2015 02:50 PM

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#1 Rhialto

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Posted 18 December 2015 - 02:50 PM

I have one open since December 12th and no news yet.
Anyone else have contacted support after that and got a reply?
Could it be that they are overloaded because of Steam launch?

#2 RAM

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Posted 18 December 2015 - 05:12 PM

The excuse that "their staff are currently handling a higher number of tickets than average at the moment" is growing thin after listening to it constantly for over a year now Posted Image

That is not 'higher than average' that is your average! Posted Image
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