Alistair Winter, on 04 January 2016 - 02:19 PM, said:
Here's where I believe you're wrong.
But I'm not wrong...your follow-on statement pretty much said exactly what I said: getting upset and going after PGI will accomplish nothing. Further, getting a bunch of people to back me up on a thing may not get the results either, so there probably isn't a lot of point in it either.
As an FYI, I know that going on about stuff in the forums of any game/franchise is not likely going to get many results because, despite the good intentions of the people posting on the forums, we have absolutely no clue what we're talking about. This is a lesson that I learned from a friend of mine who used to work for a company that does Tabletop minis. He used to lament that the higher-ups ignored the fandom and gutted the forums. A few years later, he's working for a different company (tabletop RPG) at the head of a product and at first he used to pay attention to the forums and look for advice from the people there. He stopped that with a quickness when he realized that, despite the good intentions (and even pretty neat ideas) of the people there...it was just toxic and those people had no clue about anything regarding actual game design, writing or anything like that (despite their claims to the otherwise).
In any event, my primary issue with the toxicity is that it exists at this level in the first place (while I would prefer that this not be the case, I know that no matter what community you're going to look at, there is at least some toxicity there) and outside people see this (consider Pika's experience on Page 1) and it causes a reaction.
Look, I've been here since 2013 and while I was always aware that in some places and topics in the forums that would make 4Chan look like it was the spit-shiniest pillar of the internet community and I honestly and truly did not feel like saying anything about it then. What prompted me to say something is the result of at least one exchange on the Steam Discussion boards (some folks here may be aware of what I am speaking of.
Some folks ask a question, a legitimate one, and some of these ultra-salty vets come in and give snarky answers and backhanded replies. They belittle and insult anybody who doesn't agree with them and generally act in poor form. This has caused at least one person go go "I see, well between PGI's past issues and the way you guys are behaving, I don't want any part of this. Thanks, but no thanks."
I will be clear, I am well aware that in the incident in question that I am not without blame; I poked at some issues that I know were sore-spots with some of these ultra-salty vets and I didn't have to do that. I responded to comments that I could have just ignored...so yeah, I am acknowledging my part in at least one player deciding to not get into the game.
After that happened, I could not help but find myself thinking about how this sort of behavior has driven off other potential players/customers. I had to wonder if the unbridled rage that some of these guys were carrying around and using to salt any and all posts they could bet their hands on was not, in fact, negatively tainting the view of potential new players/customers?
In addition to the above, I get the impression from some people (both here and on Steam) that some people in this fandom/franchise would rather hate anything that doesn't in their narrow view of what 'they think a BT/MW game should be' to the point that they really would be satisfied with nothing at all.
Frankly, I find this to be both a sad and terrible view to have. While I am under no illusions that MWO is without problems or failings, or that PGI has made a lot of (very) avoidable mistakes, but is it really better to have nobody want to touch the MWO/BT franchise for another 10+ years because the fandom? Is it really fair to people who just want to play a game about giant stompy robots? Is this fair to the franchise and IP as a whole that the behavior of some of its "core audience" pushes developers and investors away?
This is why I consider some aspects of this fandom to be self-defeating.
You have people here that would rather see PGI and MWO fail than have anything new or cool. The fact of the matter is that if PGI does not continue to show other developer and publishing companies that a MechWarrior game is viable, once the license lapses (I have heard 2018, but could also 2020), it may be another 10+ years before someone else decides they want to stick their hand in the bear cage.
Frankly, I would rather have a mediocre (or minimally viable) game today and going forward for the next 2-4 years that shows that MechWarrior *is* a franchise worth investing and doing stuff with so we can get better stuff later on down the lines.