149 replies to this topic

[Deathlike]

Fortunately I'm not having problems connecting or running the MWO Portal (updated after downloading the entire game).

Running Win7 x64 with .NET 4.5.1 currently.

.NET 4.6.1 is available apparently...

Edited by Deathlike, 26 May 2016 - 11:37 PM.

[Krist Smith]

Alex Razorblade, on 26 May 2016 - 11:26 PM, said:

Windows 10 x64 .net 4.6 (release 393295)

vs2015 debugger> UnhandledException System.Security.Principal.IdentityNotMappedException
occured in call System.Security.Principal.NTAccount.Translate(bla.bla.IdentityRefferenceCollection,bool)

upd: > .net upgraded to 4.6.1, portal autoupgraded. Exception is present

My current test rig is Win 10 x64, .NET 4.6 (394254) and I'm not getting this to happen at all. Did you set up a user account with custom settings? Or maybe some anti-virus software or such that may be impacting this? It seems like the portal is having a security issue, which is odd since a goal of this new portal is to not need any significant security access, and it hasn't caused any problems for the various account types I've tested with.

The fact that it got as far as the auto-update is curious, though - it means that the application can at least start. So it's just a matter of finding the failure point. Are you seeing any window whatsoever (even the "Exception Viewer" window)?

[I DarkCat I]

Does not work....

[fourfinger]

I get the message in
Exception Viewer Error Message

=> "Manche oder alle Identitätsverweise konnten nicht übersetzt werden"

[El Nota]

I have this error:

"URI not valid"

I run the instalation tool and doesn't seems to download anything.

I have installed Windows 7, Microsoft.Net 4.6.1 and the Mwo client runs perfectly.

[Alex Razorblade]

Krist Smith, on 26 May 2016 - 11:57 PM, said:

My current test rig is Win 10 x64, .NET 4.6 (394254) and I'm not getting this to happen at all. Did you set up a user account with custom settings? Or maybe some anti-virus software or such that may be impacting this? It seems like the portal is having a security issue, which is odd since a goal of this new portal is to not need any significant security access, and it hasn't caused any problems for the various account types I've tested with.

The fact that it got as far as the auto-update is curious, though - it means that the application can at least start. So it's just a matter of finding the failure point. Are you seeing any window whatsoever (even the "Exception Viewer" window)?

Antivirus disabled. UAC disabled, FULL Admin rights presents.
Portal clienеt installed in non default dir (g:\mwo). dir permissions ok. (Full controll)
Exception Viewer Form upper



Exception translated as: Some properties or refererences can't be converted

I can spend debugging the debug assembly
Windows 10 x64 Russian.
MWO - Steam version
local account = alex
computer-name = alex-home

G:\mwo\MWO Portal>net user
User accounts for \\ALEX-HOME

-------------------------------------------------------------------------------
alex DefaultAccount Администратор
Гость
The command completed successfully.

Edited by Alex Razorblade, 27 May 2016 - 01:33 AM.

[Deathlike]

As an aside, it would be nice to see the MWO Repair Tool in the MWO Portal section become operational. It comes up with a 403 - Forbidden type of message (obviously the server isn't giving any sort of access at the moment).

[5m0k3r]

So i just downloaded and installed the client no problem, but at startup it instantly crashes and this is all the information i get:
Problemsignatur:
Problemereignisname: CLR20r3
Problemsignatur 01: MWO Portal.exe
Problemsignatur 02: 1.0.0.0
Problemsignatur 03: 5747f17e
Problemsignatur 04: mscorlib
Problemsignatur 05: 4.6.96.0
Problemsignatur 06: 55b96801
Problemsignatur 07: 2687
Problemsignatur 08: 63
Problemsignatur 09: N51CFFZWZ1GFFVSLVRUB5UXQ1GVD0TXU
Betriebsystemversion: 6.3.9600.2.0.0.768.101
Gebietsschema-ID: 3079
Zusatzinformation 1: 6885
Zusatzinformation 2: 68855e6721540b2350c73cac6f102e84
Zusatzinformation 3: d66c
Zusatzinformation 4: d66c9486a2e17044c6869aeb328a94e0

im running Windows 8.1 on an i7-4770, 16Gbyte of Ram and a Titan-X by nVidia and after checking im sure im running the latest version of microsoft .NET

Edited by 5m0k3r, 27 May 2016 - 01:41 AM.

[zaku2142]

fixed i can login now and modify/buy mechs and change keyboard layouts

[Peter Overheater]

Still having the URI message...

[Faol]

I have the same instantly-crashing-on-start problem as the rest here. running on win 10 x64 (autoinstalled over win 7 x64), latest .NET-version. Normal MWO client runs (Steam). I run Kaspersky as securitysoftware, but Kaspersky doesn't seem to have a problem with MWO Portal as there is no Kaspersky-window popping up with the start. I installed at E:/ (a SSD). AMD R9 280X GPU (had to downgrade the driver version lately, because otherwise I crashed while try to enter the training grounds with the actual recommended ATI beta-driver).

If PGI wants me to run some analytics software provided by them, I would totally do it.

[Faol]

Here is my system data, collected with the old MWO system profiler from the alpha:

OS Version: Microsoft Windows 10 Home
System RAM: 16344 MB
CPU Name: Intel® Core™ i7-3770K CPU @ 3.50GHz
CPU Speeds: 3901
Physical CPUs: 1
Virtual CPUs: 8
Video Card Description: AMD Radeon R9 200 Series
VRAM: 3072 MB
Primary Display Resolution: 1920x1080
Multi-Monitor Desktop Resolution: 3200x1080
Microphone: True
Language: German (Germany)
Free Hard Drive Space: 42559 MB
Total Hard Drive Space: 121651 MB
Windows Experience Index Rating: 7.7

[Default Settings]

I can see the portal menu screen like in Alex Razorblade's screenshot, before I can click on anything I get the following error message:

Quote

Problemsignatur:
Problemereignisname: CLR20r3
Problemsignatur 01: MWO Portal.exe
Problemsignatur 02: 1.0.0.0
Problemsignatur 03: 5747f17e
Problemsignatur 04: mscorlib
Problemsignatur 05: 4.6.1055.0
Problemsignatur 06: 563c0eac
Problemsignatur 07: 2688
Problemsignatur 08: 63
Problemsignatur 09: N51CFFZWZ1GFFVSLVRUB5UXQ1GVD0TXU
Betriebsystemversion: 6.3.9600.2.0.0.256.48
Gebietsschema-ID: 3079
Zusatzinformation 1: 3dc1
Zusatzinformation 2: 3dc184505f894214418e86cda8469898
Zusatzinformation 3: a90d
Zusatzinformation 4: a90dce094b626e86cae517d82ec0715b

I'm running Windows 8.1 (German) with .NET 4.6.1

[Alderic Marsden]

after new patch portal still crash (but now i see the decor) this morning error report as per event manager

Nom du journal :Application
Source : .NET Runtime
Date : 2016-05-27 07:21:35
ID de l’événement :1026
Catégorie de la tâche :Aucun
Niveau : Erreur
Mots clés : Classique
Utilisateur : N/A
Ordinateur : Alain1
Description :
Application : MWO Portal.exe
Version du Framework : v4.0.30319
Description : le processus a été arrêté en raison d'une exception non gérée.
Informations sur l'exception : System.Security.Principal.IdentityNotMappedException
à System.Security.Principal.NTAccount.Translate(System.Security.Principal.IdentityReferenceCollection, System.Type, Boolean)
à System.Security.Principal.NTAccount.Translate(System.Type)
à System.Security.AccessControl.CommonObjectSecurity.ModifyAccess(System.Security.AccessControl.AccessControlModification, System.Security.AccessControl.AccessRule, Boolean ByRef)
à System.Security.AccessControl.CommonObjectSecurity.AddAccessRule(System.Security.AccessControl.AccessRule)
à System.IO.Pipes.PipeSecurity.AddAccessRule(System.IO.Pipes.PipeAccessRule)
à PatchUtil.PipeMessenger..ctor(System.String, System.String, DelegateMessage)
à MWO_Portal.ViewModel.PortalViewModel.Initialize()
à MWO_Portal.ViewModel.PortalViewModel.<.ctor>b__96_0(System.Object)
à UtilLibrary.RelayCommand.Execute(System.Object)
à System.Windows.Interactivity.InvokeCommandAction.Invoke(System.Object)
à System.Windows.Interactivity.TriggerBase.InvokeActions(System.Object)
à System.Windows.Interactivity.EventTriggerBase.OnEvent(System.EventArgs)
à System.Windows.Interactivity.EventTriggerBase.OnEventImpl(System.Object, System.EventArgs)
à System.Windows.RoutedEventHandlerInfo.InvokeHandler(System.Object, System.Windows.RoutedEventArgs)
à System.Windows.EventRoute.InvokeHandlersImpl(System.Object, System.Windows.RoutedEventArgs, Boolean)
à System.Windows.UIElement.RaiseEventImpl(System.Windows.DependencyObject, System.Windows.RoutedEventArgs)
à System.Windows.UIElement.RaiseEvent(System.Windows.RoutedEventArgs)
à System.Windows.BroadcastEventHelper.BroadcastEvent(System.Windows.DependencyObject, System.Windows.RoutedEvent)
à System.Windows.BroadcastEventHelper.BroadcastLoadedEvent(System.Object)
à MS.Internal.LoadedOrUnloadedOperation.DoWork()
à System.Windows.Media.MediaContext.FireLoadedPendingCallbacks()
à System.Windows.Media.MediaContext.FireInvokeOnRenderCallbacks()
à System.Windows.Media.MediaContext.RenderMessageHandlerCore(System.Object)
à System.Windows.Media.MediaContext.RenderMessageHandler(System.Object)
à System.Windows.Media.MediaContext.Resize(System.Windows.Media.ICompositionTarget)
à System.Windows.Interop.HwndTarget.OnResize()
à System.Windows.Interop.HwndTarget.HandleMessage(MS.Internal.Interop.WindowMessage, IntPtr, IntPtr)
à System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
à MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
à MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
à System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
à System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
à System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
à MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)


XML de l’événement :
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name=".NET Runtime" />
<EventID Qualifiers="0">1026</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-05-27T11:21:35.800210200Z" />
<EventRecordID>29299</EventRecordID>
<Channel>Application</Channel>
<Computer>Alain1</Computer>
<Security />
</System>
<EventData>
<Data>Application : MWO Portal.exe
Version du Framework : v4.0.30319
Description : le processus a été arrêté en raison d'une exception non gérée.
Informations sur l'exception : System.Security.Principal.IdentityNotMappedException
à System.Security.Principal.NTAccount.Translate(System.Security.Principal.IdentityReferenceCollection, System.Type, Boolean)
à System.Security.Principal.NTAccount.Translate(System.Type)
à System.Security.AccessControl.CommonObjectSecurity.ModifyAccess(System.Security.AccessControl.AccessControlModification, System.Security.AccessControl.AccessRule, Boolean ByRef)
à System.Security.AccessControl.CommonObjectSecurity.AddAccessRule(System.Security.AccessControl.AccessRule)
à System.IO.Pipes.PipeSecurity.AddAccessRule(System.IO.Pipes.PipeAccessRule)
à PatchUtil.PipeMessenger..ctor(System.String, System.String, DelegateMessage)
à MWO_Portal.ViewModel.PortalViewModel.Initialize()
à MWO_Portal.ViewModel.PortalViewModel.&lt;.ctor&gt;b__96_0(System.Object)
à UtilLibrary.RelayCommand.Execute(System.Object)
à System.Windows.Interactivity.InvokeCommandAction.Invoke(System.Object)
à System.Windows.Interactivity.TriggerBase.InvokeActions(System.Object)
à System.Windows.Interactivity.EventTriggerBase.OnEvent(System.EventArgs)
à System.Windows.Interactivity.EventTriggerBase.OnEventImpl(System.Object, System.EventArgs)
à System.Windows.RoutedEventHandlerInfo.InvokeHandler(System.Object, System.Windows.RoutedEventArgs)
à System.Windows.EventRoute.InvokeHandlersImpl(System.Object, System.Windows.RoutedEventArgs, Boolean)
à System.Windows.UIElement.RaiseEventImpl(System.Windows.DependencyObject, System.Windows.RoutedEventArgs)
à System.Windows.UIElement.RaiseEvent(System.Windows.RoutedEventArgs)
à System.Windows.BroadcastEventHelper.BroadcastEvent(System.Windows.DependencyObject, System.Windows.RoutedEvent)
à System.Windows.BroadcastEventHelper.BroadcastLoadedEvent(System.Object)
à MS.Internal.LoadedOrUnloadedOperation.DoWork()
à System.Windows.Media.MediaContext.FireLoadedPendingCallbacks()
à System.Windows.Media.MediaContext.FireInvokeOnRenderCallbacks()
à System.Windows.Media.MediaContext.RenderMessageHandlerCore(System.Object)
à System.Windows.Media.MediaContext.RenderMessageHandler(System.Object)
à System.Windows.Media.MediaContext.Resize(System.Windows.Media.ICompositionTarget)
à System.Windows.Interop.HwndTarget.OnResize()
à System.Windows.Interop.HwndTarget.HandleMessage(MS.Internal.Interop.WindowMessage, IntPtr, IntPtr)
à System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
à MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
à MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
à System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
à System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
à System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
à MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)

</Data>
</EventData>
</Event>

[Alderic Marsden]

also 2nd error generated Nom du journal :Application
Source : Application Error
Date : 2016-05-27 07:21:35
ID de l’événement :1000
Catégorie de la tâche :(100)
Niveau : Erreur
Mots clés : Classique
Utilisateur : N/A
Ordinateur : Alain1
Description :
Nom de l’application défaillante MWO Portal.exe, version : 1.0.0.0, horodatage : 0x5747f17e
Nom du module défaillant : KERNELBASE.dll, version : 10.0.10586.306, horodatage : 0x571afb9a
Code d’exception : 0xe0434352
Décalage d’erreur : 0x000bdae8
ID du processus défaillant : 0x1ec4
Heure de début de l’application défaillante : 0x01d1b809ed55d78e
Chemin d’accès de l’application défaillante : C:\Program Files (x86)\Piranha Games\MWO Portal\MWO Portal.exe
Chemin d’accès du module défaillant: C:\WINDOWS\SYSTEM32\KERNELBASE.dll
ID de rapport : 4d51cb0a-7627-4c00-83df-8989090f5d42
Nom complet du package défaillant :
ID de l’application relative au package défaillant :
XML de l’événement :
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-05-27T11:21:35.877223000Z" />
<EventRecordID>29300</EventRecordID>
<Channel>Application</Channel>
<Computer>Alain1</Computer>
<Security />
</System>
<EventData>
<Data>MWO Portal.exe</Data>
<Data>1.0.0.0</Data>
<Data>5747f17e</Data>
<Data>KERNELBASE.dll</Data>
<Data>10.0.10586.306</Data>
<Data>571afb9a</Data>
<Data>e0434352</Data>
<Data>000bdae8</Data>
<Data>1ec4</Data>
<Data>01d1b809ed55d78e</Data>
<Data>C:\Program Files (x86)\Piranha Games\MWO Portal\MWO Portal.exe</Data>
<Data>C:\WINDOWS\SYSTEM32\KERNELBASE.dll</Data>
<Data>4d51cb0a-7627-4c00-83df-8989090f5d42</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

hope it can help!

[Alex Razorblade]

Temp solution for localized Win10:
1.Create Local group "Users" (without ") and add your account
2.Create empty group "CREATOR OWNER" (without ")

in future: after developers fix this problem - delete created groups

[AngelusDD]

having auto-updated, now your nice window pops up, telling me: "Ungültiger URI: Der URI ist leer." (Invalid URI: The URI is empty)

then it crashed with the same exeption as before.

[Alderic Marsden]

Alex Razorblade, on 27 May 2016 - 03:33 AM, said:

Temp solution for localized Win10:
1.Create Local group "Users" (without ") and add your account
2.Create empty group "CREATOR OWNER" (without ")

in future: after developers fix this problem - delete created groups

Good call,
it worked for me, figured out it was a language issue, but was probably to pissed lol didnt think about the basic. Anyway good job!!!

Edited by Alderic Marsden, 27 May 2016 - 04:08 AM.

[Alderic Marsden]

almost.. portal load but does not seem to download client when u hit patch... ill let it go will se later on!

[Azzgaroth]

Krist Smith, on 26 May 2016 - 11:21 PM, said:

We've tested installing to various directories, on various drives, with and without "special" characters and not seen this particular problem. I have no advice, but I am curious if the auto-update is working. Have you gotten any of the updates I've published? I've published two tonight in the last hour or so.

I have the same problem, and yes portal got your new update. Still not working.

Got message in exception viewer: Impossible to translate some or all identity reference.

Edited by Azzgaroth, 27 May 2016 - 04:03 AM.