Krist Smith, on 31 May 2016 - 09:53 AM, said:
Ok, so, the first place I'd look for info would be in the patcher logs. The patcher logs are stored in your saved games directory. The simplest way to navigate there is to open the MWO Portal, right-click the MWO Tournament icon (the golden MWO on the left hand side) and click "Open Save Game Directory". From there, go into the patcher folder, and then into the PatcherLogs folder. The most recent patcher logs will be there, and the last few lines should give some indication of the problem.
The error message you're getting from the Repair Tool ("Game was not found...") is because it's having trouble finding the game's install base. This is because the repair tool expects there to be at least some files in the install location. I'm in the process of adding some new logic to the repair tool that will essentially remove this expectation, but that may take me another day or two to finish up. However, there are work-arounds. So, if we can't get the patcher/portal working (which I'm hoping we can), we should be able to at least get the repair tool going for you.
Just done This, The -> GamePatcher_log.txt contains this:
31.05.2016 16:05:21 - Config file: C:\Users\Baran\Saved Games\MWO Tournament\\Patcher\patcher.cfg
31.05.2016 16:05:21 - Version could not be determined (likely due to a non-existent version dll). Assuming version 0.
31.05.2016 16:05:21 - Local frontend version: 0
31.05.2016 16:05:21 - Initializing Downloader
31.05.2016 16:05:21 - Downloader initialized
31.05.2016 16:05:21 - startPatchProcess()
31.05.2016 16:05:22 - PATCHER HANDSHAKE
31.05.2016 16:05:22 - Got handshake, starting patch.
31.05.2016 16:05:22 - Checking patch inventory.
31.05.2016 16:05:22 - Connecting for maintenance check.
31.05.2016 16:05:22 - Fetching patch inventory data..
31.05.2016 16:05:22 - At version 0. Will apply ZTN patch to get fully updated.
31.05.2016 16:05:23 - beginPatch()
31.05.2016 16:05:23 - Fetching update from server...
31.05.2016 16:05:23 - Downloading....
31.05.2016 16:05:23 - Caught an unexpected error: Es steht nicht genug Speicherplatz auf dem Datenträger zur Verfügung.
31.05.2016 16:05:23 - Version could not be determined (likely due to a non-existent version dll). Assuming version 0.
31.05.2016 16:05:23 - Local frontend version: 0
31.05.2016 16:05:23 - Checking patch inventory.
31.05.2016 16:05:23 - Connecting for maintenance check.
31.05.2016 16:05:24 - Fetching patch inventory data..
31.05.2016 16:05:24 - At version 0. Will apply ZTN patch to get fully updated.
31.05.2016 16:05:24 - beginPatch()
31.05.2016 16:05:24 - Fetching update from server...
31.05.2016 16:05:24 - Downloading....
31.05.2016 16:05:24 - Caught exception: Der Prozess kann nicht auf die Datei "E:\MWO Tournament\MWO Tournament\MWOUpdate\FrontendPatch_ZTN.zip.35d7c23a96fbb57b118d2a9671385817" zugreifen, da sie von einem anderen Prozess verwendet wird.
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The marked line above says there is not enought space on the harddrive, howewer i hawe chosen my 2nd HD (Drive E:) wchich has about 800GB free space for the installation already before...
There is not much time left for the first World Championschip-games and my team counts on me, so if it´s possible please give me some hints how to manage it (in the easy way, i m not a PC-IT Pro
).
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Edit:
ok i hawe uninstalled/deleated all of the MWO-Tournament files and restarted the installation with the MWO_Portal_Installer, Marked the E: HardDrive (with 800GB space left) for installation.
Same result: after downloading 4095,96 MB the patcher quits its work...with this result:
01.06.2016 14:38:11 - Config file: C:\Users\Baran\Saved Games\MWO Tournament\\Patcher\patcher.cfg
01.06.2016 14:38:11 - Version could not be determined (likely due to a non-existent version dll). Assuming version 0.
01.06.2016 14:38:11 - Local frontend version: 0
01.06.2016 14:38:11 - Initializing Downloader
01.06.2016 14:38:11 - Downloader initialized
01.06.2016 14:38:11 - startPatchProcess()
01.06.2016 14:38:11 - Checking patch inventory.
01.06.2016 14:38:11 - Connecting for maintenance check.
01.06.2016 14:38:11 - Fetching patch inventory data..
01.06.2016 14:38:11 - At version 0. Will apply ZTN patch to get fully updated.
01.06.2016 14:38:12 - beginPatch()
01.06.2016 14:38:12 - Fetching update from server...
01.06.2016 14:38:12 - Downloading....
01.06.2016 15:21:26 - Caught an unexpected error: Es steht nicht genug Speicherplatz auf dem Datenträger zur Verfügung.
01.06.2016 15:21:26 - Version could not be determined (likely due to a non-existent version dll). Assuming version 0.
01.06.2016 15:21:26 - Local frontend version: 0
01.06.2016 15:21:26 - Checking patch inventory.
01.06.2016 15:21:26 - Connecting for maintenance check.
01.06.2016 15:21:26 - Fetching patch inventory data..
01.06.2016 15:21:26 - At version 0. Will apply ZTN patch to get fully updated.
01.06.2016 15:21:26 - beginPatch()
01.06.2016 15:21:26 - Fetching update from server...
01.06.2016 15:21:26 - Downloading....
01.06.2016 15:21:26 - Caught exception: Der Prozess kann nicht auf die Datei "E:\MWO_2\FrontendPatch_ZTN.zip.35d7c23a96fbb57b118d2a9671385817" zugreifen, da sie von einem anderen Prozess verwendet wird.
Edited by Sephyr, 01 June 2016 - 05:35 AM.