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Did They Move The Server?


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#1 Burning2nd

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Posted 23 June 2016 - 01:21 AM

Use to be a solid 30-50ms connection (years)
Now im solid 120-140

even upgraded my ISP connection yesterday as a test...

I now have a better connection to europe BUT

Does anyone know if MWO/PGi servers where recently moved?

Ive opend a ticket with them... Even if its just yeah we moved the server or no we didnt..

Id like to trouble shoot this

#2 Speedy Plysitkos

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Posted 23 June 2016 - 01:24 AM

I wanted to ask this, since i returned . (14 days ago). Half a year back i had 18-22 ms in EU, now im costantly on 38-42. WHY ? rest of the servers have same ping as before. Was the eu server moved from Germany into ... dunno, France ?

#3 adamts01

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Posted 23 June 2016 - 01:30 AM

I've got a solid 30 lower to Europe, not like I'd want to play there anyway, it's worse than Oceanic.

#4 Speedy Plysitkos

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Posted 23 June 2016 - 01:45 AM

anyone from veterans, any info on this ?

#5 Burning2nd

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Posted 23 June 2016 - 02:15 AM

The easiest way for me to explain is

I use to have a green a yellow and a red bar indication latency with the 3 servers

now i have two yellows and a red,

my ping to Europe is better Now then it is to my own country N.America

#6 Belacose

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Posted 23 June 2016 - 02:21 AM

View PostTitannium, on 23 June 2016 - 01:24 AM, said:

I wanted to ask this, since i returned . (14 days ago). Half a year back i had 18-22 ms in EU, now im costantly on 38-42. WHY ?


Wish I had that problem!

Both set of ping numbers are nice and the relative differences nominal at best.

#7 Oderint dum Metuant

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Posted 23 June 2016 - 03:59 AM

I have noticed over time, towards the end of the month every month the connections get worse.

#8 Burke IV

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Posted 23 June 2016 - 04:04 AM

New patch and excitement bring back many part time players too see whats going on and servers crapped out under the load. Either that or a hop between you and server has an issue.

#9 Speedy Plysitkos

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Posted 23 June 2016 - 04:14 AM

Belacose: while other MWO servers are the same ping as before (130 US, 300 Aus), this must be EU server only. i suspect they moved it to different location,without any notice.....

#10 adamts01

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Posted 23 June 2016 - 04:16 AM

View PostBurnin2nd, on 23 June 2016 - 02:15 AM, said:

The easiest way for me to explain is

I use to have a green a yellow and a red bar indication latency with the 3 servers

now i have two yellows and a red,

my ping to Europe is better Now then it is to my own country N.America

Do a tracert to the server and see where your signal is actually going. Mine goes from the Philippines to LA then to Singapore sometimes. Using a VPN can get your signal straightened out a lot of times.

#11 Burke IV

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Posted 23 June 2016 - 04:18 AM

In the past i had one ISP rout me thru USA to connect to a local server in UK. :(

#12 Aresye

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Posted 23 June 2016 - 04:21 AM

View Postadamts01, on 23 June 2016 - 04:16 AM, said:

Do a tracert to the server and see where your signal is actually going. Mine goes from the Philippines to LA then to Singapore sometimes. Using a VPN can get your signal straightened out a lot of times.

This^

It's more likely your signal is being routed in a way it wasn't before. I don't think PGI would just migrate their servers somewhere else without at least giving a heads up, considering they've done it before and gave us plenty of updates beforehand that it was happening.

Edited by Aresye, 23 June 2016 - 04:21 AM.


#13 Nostromodamus

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Posted 23 June 2016 - 04:24 AM

My ping went from about 30 to 65+ in the last week or so.

Weird.

#14 Burning2nd

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Posted 23 June 2016 - 05:29 AM

View PostBurke IV, on 23 June 2016 - 04:04 AM, said:

New patch and excitement bring back many part time players too see whats going on and servers crapped out under the load. Either that or a hop between you and server has an issue.




tHIS IS what im thinking... ive done some trace route... is there anything i can do to help? fix or drive my car in to someones reception area ?

#15 RussianWolf

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Posted 23 June 2016 - 05:35 AM

I have heard that the NA server was moved from Toronto to BC (I think), but haven't heard anything about the other servers.

#16 Appogee

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Posted 23 June 2016 - 05:37 AM

All my pings have been deteriorating since the three servers were introduced.

EU was 90 now 145.
NA was 180 now 230 (that's EVERY faction play match)
OC was 250 now 480.

#17 Yor-Rangergraves

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Posted 14 September 2016 - 02:20 PM

I am having the same issue. Do any of you think it is from the last patch???

#18 Suko

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Posted 14 September 2016 - 03:05 PM

View PostBurnin2nd, on 23 June 2016 - 01:21 AM, said:

Use to be a solid 30-50ms connection (years)
Now im solid 120-140

even upgraded my ISP connection yesterday as a test...

I now have a better connection to europe BUT

Does anyone know if MWO/PGi servers where recently moved?

Ive opend a ticket with them... Even if its just yeah we moved the server or no we didnt..

Id like to trouble shoot this

I had an issue similar to this. My ping was usually <100, but for a few weeks it was 120 - 180, night after night. Although I couldn't confirm it, I am almost 100% certain is was something to do with how my service provider was routing my signal. After testing everything (including DNS on Google vs my ISP), I did a traceroute and saw my signal going WAY off course before heading to the NA Server in Canada. I called my ISP and told them about my issue and they bumbled around acting like nothing was wrong, but two days later my ping went back to sub 100s. I'm not saying my call to Tech Support Bro A made the difference, but it definitely was not on my end of things.

I do hope things turn out better for you sooner rather than later.

#19 Mechwarrior Buddah

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Posted 14 September 2016 - 05:29 PM

View PostOderint dum Metuant, on 23 June 2016 - 03:59 AM, said:

I have noticed over time, towards the end of the month every month the connections get worse.


They forget to pay the bill? lol

#20 Tau Nekron

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Posted 14 September 2016 - 05:30 PM

View PostRussianWolf, on 23 June 2016 - 05:35 AM, said:

I have heard that the NA server was moved from Toronto to BC (I think), but haven't heard anything about the other servers.



AFAIK they moved the EU server to France/Straßburg a couple of months ago. Since they changed the location i have a ping between 15 and 20 ms in the EU and between 110 and 130 ms to the US servers. I know precisely nothing about the previous server locations but my connection is far better now (20 ms less) than it was before.





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