You appear to have different concerns/issues. If I may:
I see Dazur as a bit fed up/annoyed by the perception that a small but vocal aspect of the old guard/founders/biter-vet portion of the community and its tendency to complain about all and everything that PGI (and Russ in particular) does or fails to do. Yes, many just complain to complain, and offer nothing but their suggestions in the form of more complaints. Yes. That does get old.
I see Hunka's point more directed at the fact that yes there is bitterness in the community, but that biterness is completely justified in that there has often been some good input from the community to PGI, but then PGI ignores that input for the most part...see his reference to the Round Table its community input and consequence. Being ignored by PGI, particularly when they ask for said input does get old too.
To my mind these are related and both stem from PGI's track record of utterly terrible community interaction. Be it by way of Russ and his twitter exclusivity; the lack of any meaningful community manager representation on 99% of topics of concern raised by the community; the NGNG podcasts which exist only as a pretense of community interaction, but are actually a means for Russ to engage in self-congratulatory propaganda, since as we all know the game has never been better, and anyone thinking otherwise is on an island; etc.
Anyway, I think you both have a point, but in the end I think it all comes back to PGI and the perceived way it fails to engage the community. Are they going to apologize to those who feel they got screwed back in the day? No. Their failure to address these folks and their concerns (or god forbid just say "we are sorry for misleading you then and now, and we hope to be more transparent in the future") has allowed a sense of entitled bitterness to fester and spread; and only PGI and its conduct can fix that. Alas, I don't think PGI really sees a problem or cares enough to address it, and so the bitterness will continue to spread no matter what PGI does with the game or its content.
Just my 2 c-bills.
Edit, wow that got long winded, sorry.
Edited by Bud Crue, 02 October 2016 - 04:53 AM.