Unsupported Graphics Card Detected
#1
Posted 20 June 2017 - 11:39 AM
So, after the new patch, my 8GB AMD RADEON RX480 is not supported. Any idea why? The system recommendation is RADEON HD 7870. Pretty sure I have that beat.
#2
Posted 20 June 2017 - 11:52 AM
#3
Posted 20 June 2017 - 12:56 PM
Installed latest drivers & still happens, game runs fine after error message though.
#4
Posted 20 June 2017 - 12:58 PM
Working fine yesterday
#5
Posted 20 June 2017 - 01:11 PM
https://twitter.com/...271785233952771
#6
Posted 20 June 2017 - 01:52 PM
Edited by darkwolfca, 20 June 2017 - 01:52 PM.
#7
Posted 20 June 2017 - 02:11 PM
#8
Posted 20 June 2017 - 03:02 PM
Radeon R9 380.
Edited by Vlad Striker, 20 June 2017 - 03:07 PM.
#9
Posted 20 June 2017 - 03:19 PM
Can everyone running into this issue here send me a ticket over at technical@mwomercs.com? We need to get some more diagnostic information here from everyone to look into what can be causing this.
Thanks,
#10
Posted 20 June 2017 - 03:45 PM
#11
Posted 20 June 2017 - 10:52 PM
Else it is an old Cryengine error message. There are other possible solutions:
Second solution: start MWO and other corresponding programs (like key binding macro or similar) as an admin.
Third solution: if PGI updated MWO with the latest version of the Cryengine you need directX 11 or the game wont start.
Fourth solution: you've a graphic card AND an onboard graphic chip and MWO does not detect the right graphic card. You might go to the (for instance) Nvidia control panel under 3D settings if you don't want to completely disable your integrated graphics for lower intensive stuff. You can select your graphic card there for 3d applications, auto, or integrated.
Fifth solution: try to use the MWO repair tool. Maybe you've a wrong entry somewhere in your settings.
#12
Posted 20 June 2017 - 11:04 PM
Simulacrum, on 20 June 2017 - 10:52 PM, said:
Else it is an old Cryengine error message. There are other possible solutions:
Second solution: start MWO and other corresponding programs (like key binding macro or similar) as an admin.
Third solution: if PGI updated MWO with the latest version of the Cryengine you need directX 11 or the game wont start.
Fourth solution: you've a graphic card AND an onboard graphic chip and MWO does not detect the right graphic card. You might go to the (for instance) Nvidia control panel under 3D settings if you don't want to completely disable your integrated graphics for lower intensive stuff. You can select your graphic card there for 3d applications, auto, or integrated.
Fifth solution: try to use the MWO repair tool. Maybe you've a wrong entry somewhere in your settings.
Thats not the problem, its an Cry Engine error, it also lists the vendor and device IDs, so it knows which one it is.
I think that the list of supported GFX Cards got altered with the patch and some cards are missing.
Since the game runs fine if you click ok, its not really an issue, mainly an inconvinience.
Edited by Truesight, 20 June 2017 - 11:04 PM.
#13
Posted 20 June 2017 - 11:43 PM
It worked for months with this card and before with my old R390 also. I found an old thread from 2013 with the same issue:
http://mwomercs.com/...rted-videocard/
The hint with simultaneously running programs in Admin mode is not the case here as far as I can tell.
Ticket is on the way, ty.
#14
Posted 21 June 2017 - 07:41 AM
Fauxwise, on 20 June 2017 - 11:52 AM, said:
zzoxx, on 20 June 2017 - 11:43 PM, said:
It worked for months with this card and before with my old R390 also. I found an old thread from 2013 with the same issue:
http://mwomercs.com/...rted-videocard/
The hint with simultaneously running programs in Admin mode is not the case here as far as I can tell.
Ticket is on the way, ty.
Same thing here.
Own the 8GB Edition from MSIs take on the RX 480
#15
Posted 21 June 2017 - 09:00 AM
Bobby Jubraj, on 20 June 2017 - 03:19 PM, said:
Can everyone running into this issue here send me a ticket over at technical@mwomercs.com? We need to get some more diagnostic information here from everyone to look into what can be causing this.
Thanks,
I'm just assuming but you guys need the Dxdiag and the system information?
Anything more to add to that list or scrap something?
#16
Posted 21 June 2017 - 11:03 AM
Edited by BuckRabbit, 21 June 2017 - 11:03 AM.
#17
Posted 21 June 2017 - 01:39 PM
Bobby Jubraj, on 20 June 2017 - 03:19 PM, said:
Can everyone running into this issue here send me a ticket over at technical@mwomercs.com? We need to get some more diagnostic information here from everyone to look into what can be causing this.
Thanks,
GTX 860M...... not recognize by cryengine......despite I'm playing from 2014..... ok.
Simulacrum, on 20 June 2017 - 10:52 PM, said:
Nope. Already tried, but this solution didn't work.
#18
Posted 21 June 2017 - 06:30 PM
Sapphire Nitro RX480 4GB
#19
Posted 21 June 2017 - 09:59 PM
#20
Posted 22 June 2017 - 10:14 AM
OS is Win10 (1703) and Driver is Crimson 17.6.2
Edited by Thorqemada, 22 June 2017 - 10:17 AM.
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