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Yet Another Crash


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#1 Grus

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Posted 27 December 2017 - 09:29 PM

Start collecting information about the crash...
[taking_screenshot]
Desktop screenshot generation disabled; skipping.
Creating crash dump file...
[creating_dump]
Dumping info for module C:\Program Files (x86)\Piranha Games\MechWarrior Online\Bin64\MWOClient.exe
Dumping info for module C:\Windows\System32\ntdll.dll
Dumping info for module C:\Windows\System32\kernel32.dll
Dumping info for module C:\Windows\System32\KERNELBASE.dll
Dumping info for module C:\Windows\System32\ws2_32.dll
Dumping info for module C:\Windows\System32\rpcrt4.dll
Dumping info for module C:\Windows\System32\shell32.dll
Dumping info for module C:\Windows\System32\wsock32.dll
Dumping info for module C:\Windows\System32\msvcrt.dll
Dumping info for module C:\Windows\System32\cfgmgr32.dll
Dumping info for module C:\Windows\System32\ucrtbase.dll
Dumping info for module C:\Windows\System32\wininet.dll
Dumping info for module C:\Windows\System32\winmm.dll
Dumping info for module C:\Windows\System32\SHCore.dll
Dumping info for module C:\Windows\System32\combase.dll
Dumping info for module C:\Windows\System32\bcryptPrimitives.dll
Dumping info for module C:\Windows\System32\version.dll
Dumping info for module C:\Windows\System32\windows.storage.dll
Dumping info for module C:\Windows\System32\advapi32.dll
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Dumping info for module C:\Windows\System32\gdi32full.dll
Dumping info for module C:\Windows\System32\msvcp_win.dll
Dumping info for module C:\Windows\System32\user32.dll
Dumping info for module C:\Windows\System32\win32u.dll
Dumping info for module C:\Windows\System32\kernel.appcore.dll
Dumping info for module C:\Windows\System32\powrprof.dll
Dumping info for module C:\Windows\System32\profapi.dll
Dumping info for module C:\Windows\System32\WINMMBASE.dll
Dumping info for module C:\Windows\System32\ole32.dll
Dumping info for module C:\Windows\System32\oleaut32.dll
Dumping info for module C:\Program Files (x86)\Piranha Games\MechWarrior Online\Bin64\steam_api64.dll
Dumping info for module C:\Program Files (x86)\Piranha Games\MechWarrior Online\Bin64\msvcp100.dll
Dumping info for module C:\Program Files (x86)\Piranha Games\MechWarrior Online\Bin64\msvcr100.dll
Dumping info for module C:\Windows\System32\dinput8.dll
Dumping info for module C:\Windows\System32\IPHLPAPI.DLL
Dumping info for module C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.16299.125_none_88782a244abc4c60\comctl32.dll
Dumping info for module C:\Windows\System32\dbghelp.dll
Dumping info for module C:\Windows\System32\avifil32.dll
Dumping info for module C:\Windows\System32\msvfw32.dll
Dumping info for module C:\Windows\System32\msacm32.dll
Dumping info for module C:\Program Files (x86)\Piranha Games\MechWarrior Online\Bin64\fmod_event64.dll
Dumping info for module C:\Program Files (x86)\Piranha Games\MechWarrior Online\Bin64\fmodex64.dll
Dumping info for module C:\Program Files (x86)\Piranha Games\MechWarrior Online\Bin64\ts3client_win64.dll
Dumping info for module C:\Program Files (x86)\Piranha Games\MechWarrior Online\Bin64\XINPUT1_3.dll
Dumping info for module C:\Windows\System32\setupapi.dll
Dumping info for module C:\Windows\System32\mswsock.dll
Dumping info for module C:\Windows\System32\imm32.dll
Dumping info for module C:\Windows\System32\inputhost.dll
Dumping info for module C:\Windows\System32\CoreMessaging.dll
Dumping info for module C:\Windows\System32\CoreUIComponents.dll
Dumping info for module C:\Windows\System32\ntmarta.dll
Dumping info for module C:\Windows\System32\WinTypes.dll
Dumping info for module C:\Windows\System32\sspicli.dll
Dumping info for module C:\Windows\System32\psapi.dll
Dumping info for module C:\Windows\System32\uxtheme.dll
Dumping info for module C:\Windows\System32\dxgi.dll
Dumping info for module C:\Windows\System32\d3d11.dll
Dumping info for module C:\Program Files (x86)\Raptr Inc\Raptr\ltc_help64-119906.dll
Dumping info for module C:\Windows\System32\wintrust.dll
Dumping info for module C:\Windows\System32\msasn1.dll
Dumping info for module C:\Windows\System32\crypt32.dll
Dumping info for module C:\Windows\System32\clbcatq.dll
Dumping info for module C:\Windows\System32\propsys.dll
Dumping info for module C:\Windows\System32\MMDevAPI.dll
Dumping info for module C:\Windows\System32\devobj.dll
Dumping info for module C:\Windows\System32\wdmaud.drv
Dumping info for module C:\Windows\System32\ksuser.dll
Dumping info for module C:\Windows\System32\avrt.dll
Dumping info for module C:\Windows\System32\AudioSes.dll
Dumping info for module C:\Windows\System32\msacm32.drv
Dumping info for module C:\Windows\System32\midimap.dll
Dumping info for module C:\Windows\System32\d3d9.dll
Dumping info for module C:\Windows\System32\dwmapi.dll
Dumping info for module C:\Windows\System32\wbem\wbemprox.dll
Dumping info for module C:\Windows\System32\wbemcomn.dll
Dumping info for module C:\Windows\System32\bcrypt.dll
Dumping info for module C:\Windows\System32\wbem\wbemsvc.dll
Dumping info for module C:\Windows\System32\wbem\fastprox.dll
Dumping info for module C:\Program Files (x86)\Piranha Games\MechWarrior Online\Bin64\CryRenderD3D11.DLL
Dumping info for module C:\Windows\System32\d3d10.dll
Dumping info for module C:\Program Files (x86)\Piranha Games\MechWarrior Online\Bin64\d3dx11_43.dll
Dumping info for module C:\Program Files (x86)\Piranha Games\MechWarrior Online\Bin64\D3DCOMPILER_43.dll
Dumping info for module C:\Windows\System32\d3d10core.dll
Dumping info for module C:\Program Files (x86)\Piranha Games\MechWarrior Online\Bin64\nvDXTLibrary.dll
Dumping info for module C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9317_none_08e0939fa840d57b\msvcp90.dll
Dumping info for module C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9317_none_08e0939fa840d57b\msvcr90.dll
Dumping info for module C:\Program Files (x86)\Piranha Games\MechWarrior Online\Bin64\Txaa.win64.dll
Dumping info for module C:\Windows\System32\opengl32.dll
Dumping info for module C:\Windows\System32\glu32.dll
Dumping info for module C:\Windows\System32\msctf.dll
Dumping info for module C:\Windows\System32\TextInputFramework.dll
Dumping info for module C:\Windows\System32\DriverStore\FileRepository\c0318486.inf_amd64_11ba0b4b7cc81d52\aticfx64.dll
Dumping info for module C:\Windows\System32\DriverStore\FileRepository\c0318486.inf_amd64_11ba0b4b7cc81d52\atiuxp64.dll
Dumping info for module C:\Windows\System32\DriverStore\FileRepository\c0318486.inf_amd64_11ba0b4b7cc81d52\atidxx64.dll
Dumping info for module C:\Windows\System32\dcomp.dll
Dumping info for module C:\Windows\System32\NapiNSP.dll
Dumping info for module C:\Windows\System32\pnrpnsp.dll
Dumping info for module C:\Windows\System32\nlaapi.dll
Dumping info for module C:\Windows\System32\dnsapi.dll
Dumping info for module C:\Windows\System32\nsi.dll
Dumping info for module C:\Windows\System32\winrnr.dll
Dumping info for module C:\Windows\System32\FWPUCLNT.DLL
Dumping info for module C:\Windows\System32\rasadhlp.dll
Dumping info for module C:\Windows\System32\hid.dll
Dumping info for module C:\Program Files (x86)\Piranha Games\MechWarrior Online\Bin64\soundbackends\directsound_win64.dll
Dumping info for module C:\Windows\System32\dsound.dll
Dumping info for module C:\Program Files (x86)\Piranha Games\MechWarrior Online\Bin64\soundbackends\windowsaudiosession_win64.dll
Dumping info for module C:\Windows\System32\wshqos.dll
Dumping info for module C:\Windows\System32\WSHTCPIP.DLL
Dumping info for module C:\Windows\System32\wship6.dll
Dumping info for module C:\Windows\System32\cryptsp.dll
Dumping info for module C:\Windows\System32\rsaenh.dll
Dumping info for module C:\Windows\System32\CRYPTBASE.dll
Dumping info for module C:\Windows\System32\imagehlp.dll
Dumping info for module C:\Windows\System32\gpapi.dll
Dumping info for module C:\Windows\System32\cryptnet.dll
Dumping info for module C:\Windows\System32\winnsi.dll
Dumping info for module C:\Program Files (x86)\Raptr Inc\Raptr\ltc_game64-119906.dll
Dumping info for module C:\Program Files (x86)\Raptr Inc\Raptr\ltc_fpsi64-119906.dll
Dumping info for module C:\Windows\System32\pdh.dll
Dumping info for module C:\Windows\System32\perfproc.dll
Dumping info for module C:\Windows\System32\perfos.dll
Dumping info for module C:\Windows\System32\iertutil.dll
Dumping info for module C:\Windows\System32\ondemandconnroutehelper.dll
Dumping info for module C:\Windows\System32\winhttp.dll
Dumping info for module C:\Windows\System32\dpapi.dll
Dumping info for module C:\Windows\System32\urlmon.dll
Dumping info for module C:\Windows\System32\msIso.dll
Dumping info for module C:\Windows\System32\schannel.dll
Dumping info for module C:\Windows\System32\mskeyprotect.dll
Dumping info for module C:\Windows\System32\ncrypt.dll
Dumping info for module C:\Windows\System32\ntasn1.dll
Dumping info for module C:\Windows\System32\ncryptsslp.dll
Dumping info for thread 0x2778
Dumping info for thread 0x2764
Dumping info for thread 0x24C0
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Dumping info for thread 0xC20
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Dumping info for thread 0xA5C
Dumping info for thread 0x18FC
Dumping info for thread 0x127C
Finished creating dump.
[copying_files]
Copying file c:\users\grus\saved games\mechwarrior online\Logs/Omicron.log.
Finished copying files.
[encoding_video]
Desktop video recording disabled; skipping.
[confirm_send_report]
[compressing_files]
Total file size for compression is 13636302 bytes
Creating ZIP archive file C:\Users\*****\AppData\Local\CrashRpt\UnsentCrashReports\MechWarrior Online_1.4.146.0\50851f27-b928-4c86-8f90-1575176f5c1c.zip
Compressing file Omicron.log
Compressing file crashdump.dmp
Compressing file crashrpt.xml
Compressing file dxdiagOutput.txt
Compressing file game.cfg
Compressing file system.cfg
Calculating MD5 hash for file C:\Users\*****\AppData\Local\CrashRpt\UnsentCrashReports\MechWarrior Online_1.4.146.0\50851f27-b928-4c86-8f90-1575176f5c1c.zip
Finished compressing files...OK
[end_compressing_files]
[sending_report]
[sending_attempt]
Sending error report over HTTP...
Preparing HTTP request data...
Calculating size of data to send.
Opening Internet connection.
Connecting to server
Opening HTTP request...
Sending HTTP request...
Ending HTTP request...
Reading server response...
Server response code: 500
Server response body:<html>
<head><title>500 Internal Server Error</title></head>
<body bgcolor="white">
<center><h1>500 Internal Server Error</h1></center>
<hr><center>nginx/1.10.3 (Ubuntu)</center>
</body>
</html>

Failed (HTTP response code is not equal to 200).
Error sending HTTP request.
[sending_attempt]
No E-mail address is specified for sending error report over SMTP; skipping.
[sending_attempt]
No E-mail address is specified for sending error report over Simple MAPI; skipping.
[status_failed]



please get a email for these PGI so you can fix this.

Edited by Grus, 27 December 2017 - 10:58 PM.


#2 JediPanther

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Posted 27 December 2017 - 09:34 PM

Yep that's pgi for you. I can't even change settings at all in the game without the game spaz-ing out into an unknown error dump to which only a full uninstall and reinstall is required to play the game using all of its default settings. It sucks balls. Even trying to by pass through steam produces the same problem.

Pgi really needs to grow some man hood and knuckle down paying a program hired full time to make it their only job to fix this crap. Just one more reason I won't spend a cent on mwo or mw5 any more. They refuse to fix known issues that have been known for almost years. It took them about two years just to remodel the Catapults to remove the vcrs from them.

#3 blood4blood

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Posted 27 December 2017 - 09:48 PM

No idea if it will help with your issue, but after running a Win 10 troubleshooting program I'm direct launching MWO.exe in Win 8 compatibility mode and no crashes since. YMMV, of course.

#4 Zergling

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Posted 27 December 2017 - 10:34 PM

Friendly advice: edit your post to remove what is very likely your first name.

Edited by Zergling, 27 December 2017 - 10:35 PM.


#5 Grus

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Posted 27 December 2017 - 10:48 PM

View PostZergling, on 27 December 2017 - 10:34 PM, said:

Friendly advice: edit your post to remove what is very likely your first name.
didn't even see that. Good catch.

#6 Jackal Noble

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Posted 27 December 2017 - 10:51 PM

We're on to you System32....

Edited by JackalBeast, 27 December 2017 - 10:52 PM.


#7 Grus

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Posted 27 December 2017 - 11:07 PM

View PostJackalBeast, on 27 December 2017 - 10:51 PM, said:

We're on to you System32....
ahhh Don't let that get out!

#8 Grus

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Posted 30 December 2017 - 04:03 PM

Had 3 more crashes last night in FP just like this one...

#9 Mystere

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Posted 30 December 2017 - 04:07 PM

Can someone tell me the practical point of posting the error dump on the forums instead of sending it to PGI's technical support?

Edited by Mystere, 30 December 2017 - 04:08 PM.


#10 Grus

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Posted 30 December 2017 - 04:17 PM

View PostMystere, on 30 December 2017 - 04:07 PM, said:

Can someone tell me the practical point of posting the error dump on the forums instead of sending it to PGI's technical support?
because if you read the dump there is no email to send it to. Aside from that I'm hoping it's added pressure to said tech support to get it fixed.

#11 Tarl Cabot

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Posted 30 December 2017 - 04:37 PM

System stats? What parts are OC? Stress Test - memory test (Prime95) ? DX9 or 11. Have you switched to the other? Shut down other programs such as Rapt, etc?

View PostGrus, on 30 December 2017 - 04:17 PM, said:

because if you read the dump there is no email to send it to. Aside from that I'm hoping it's added pressure to said tech support to get it fixed.


(chuckles)... crossing fingers...

Edited by Tarl Cabot, 30 December 2017 - 04:38 PM.


#12 Y E O N N E

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Posted 30 December 2017 - 04:39 PM

You aren't using a sound mod, are you?

#13 Mystere

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Posted 30 December 2017 - 04:43 PM

View PostGrus, on 30 December 2017 - 04:17 PM, said:

because if you read the dump there is no email to send it to. Aside from that I'm hoping it's added pressure to said tech support to get it fixed.


But the MWO web site does have links to support. Why not just use that?

#14 visionGT4

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Posted 30 December 2017 - 05:47 PM

>>Dumping info for module C:\Program Files (x86)\Piranha Games\MechWarrior Online\Bin64\CryRenderD3D11.DLL
>>Dumping info for module C:\Windows\System32\d3d10.dll
>>Dumping info for module C:\Program Files (x86)\Piranha Games\MechWarrior Online\Bin64\d3dx11_43.dll

DX11 blows goats as far as MWO is concerned. Try dx9, will run better and much more likely to be stable

Edited by visionGT4, 30 December 2017 - 05:49 PM.


#15 Grus

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Posted 30 December 2017 - 06:16 PM

View PostvisionGT4, on 30 December 2017 - 05:47 PM, said:

&gt;&gt;Dumping info for module C:\Program Files (x86)\Piranha Games\MechWarrior Online\Bin64\CryRenderD3D11.DLL
&gt;&gt;Dumping info for module C:\Windows\System32\d3d10.dll
&gt;&gt;Dumping info for module C:\Program Files (x86)\Piranha Games\MechWarrior Online\Bin64\d3dx11_43.dll

DX11 blows goats as far as MWO is concerned. Try dx9, will run better and much more likely to be stable
I'll give that a shot.

View PostTarl Cabot, on 30 December 2017 - 04:37 PM, said:

System stats? What parts are OC? Stress Test - memory test (Prime95) ? DX9 or 11. Have you switched to the other? Shut down other programs such as Rapt, etc?



(chuckles)... crossing fingers...
that first part... I know it's English but...

#16 Ngamok

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Posted 30 December 2017 - 07:51 PM

AMD APU A10-6700 with integrated graphics chip 8760D I believe. I rarely crash, maybe less than 10 times a year? This is also 6-7 years old as well.

#17 Beaching Betty

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Posted 31 December 2017 - 01:18 AM

I get constant crash too after the latest patch, but I got it fixed by dropping down my resolution from my native resolution 1366x768 to 1280x720





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