128 replies to this topic

[arcana75]

EternianWraith, on 22 March 2018 - 01:02 PM, said:

An Oceanic server I would like to say it is about Aus/Nz players you in the rest of the world have NA and EUR.

I see. Then I suppose you unchecked NA and EU all this time? And god forbid you did any FP since that's all on NA server.

Most of the community in NA, EU and Asia are already unchecking Oceanic in droves. Enjoy your empty server.

Edited by arcana75, 22 March 2018 - 06:28 PM.

[jjm1]

Ping from Singapore to Sydney could and should be around 100ms. In time it might get fixed, depends if the host cares. It could also be your own ISPs, if they don't pay for the bandwidth to Australia, your taking a longer route.

We had to deal with the same thing in Australia with the bad routing out of Singapore. While it eventually improved, it took far too long.

And one week is not enough to get statistics from if routing hasn't been optimised and people seem to be connecting to Sydney despite it being their highest latency server and inflating the averages by a huge margin.

[EternianWraith]

50 50, on 22 March 2018 - 02:41 PM, said:

While it is fun to experience the game at low pings and see how smooth it feels, if we don't have players using the OC server we shouldn't have it at all.

Server in Sydney. Half the players in the region are better off playing on the NA server and will deselect the OC server.
Server in Singapore. Half the players in the region are better off playing on the NA server and can also deselect the OC server.

There is little point in having regional servers if you can't get a game on them because there are not enough players that have selected to use the server. Selecting more than one server to improve your chance of getting a game highlights this issue and I would say that when I have NA and OC selected I would probably get more matches on the NA server anyway.

If everyone goes back to the NA server where lo and behold, there is a greater concentration of players in one spot, we get faster matches and maybe even better match making.

Don't get me wrong, I am enjoying playing almost exclusively on the OC server while it is being tested in Sydney this week but I would prefer to get more matches more consistently and spend my time playing the game instead of watching the search.

I haven't had a problem finding an oceanic match in quick plays. Played all day and night and not a problem, didn';t run into search warrior online at all, played games with heaps of players under 100.

[justcallme A S H]

jjm1, on 22 March 2018 - 08:43 PM, said:

Ping from Singapore to Sydney could and should be around 100ms. In time it might get fixed, depends if the host cares. It could also be your own ISPs, if they don't pay for the bandwidth to Australia, your taking a longer route.
ge margin.

It's been confirmed and stated many times it's the OVH datacentre PGI are using.

They are aware and have been for a couple of weeks. Just no ETA on the fix.

[50 50]

EternianWraith, on 22 March 2018 - 08:56 PM, said:

I haven't had a problem finding an oceanic match in quick plays. Played all day and night and not a problem, didn';t run into search warrior online at all, played games with heaps of players under 100.

I haven't either which I would attribute to the number of Aussie and Kiwi players keen to try it out.
However, I have only been playing solo quick play which is usually not difficult to get matches in anyway so the wait times have not been bad and I have been seeing plenty of players from all around the world in the games and I have been only selecting OC.

I have not tried, but I would suspect that if I tried the quick play group queue only on Oceanic that it would be a very different experience given that this queue is also slow even with the other servers selected.

The comment about going back to just the NA servers is in response to more players deselecting OC as a server option which would further minimize its use and further devalue even having it.

Edited by 50 50, 22 March 2018 - 09:28 PM.

[ZimVader]

Yank ping has gone from 400 to 300 on Oceania overnight, I still hear them whining in game. We Aussies celebrate under 300 ping any server.

Guys, uncheck it and keep your ping advantage, not like you need it right?

[hargneux]

From osaka japan this has increased ping times from 80-90ms to 450-480ms. This is disastrous. If PGI can provide some ip addresses I would be happy to provide some traceroutes.

[Ebelaar]

Just another Asian guy passing through.
It doesn't matter to me where the server is located.
The heart of the action is over on the NA server anyways.

[Angrius Windstorm]

I am very excited for this. I am usually between 200-350 ping on EU and US servers, and 150 ping on the old Oceanic server. I have noticed that the ping from the AU server fluctuates between 22-350 ping. over the last few days. I know it is in testing phase, but I am just letting everyone know. I am Sydney based btw. Other players from AU have mentioned similar things.

What I sort of don't understand is why PGI are not keeping a server in Singapore and calling it the Asian server, and setting up a seperate dedicated AU/NZ server (not that I am a game server expert in any capacity). That way it keeps everyone happy.

[A N G E L]

InnerSphereNews, on 20 March 2018 - 08:48 AM, said:

Greetings MechWarriors,



The Oceanic Server currently located in Singapore will be moved to Sydney after this patch, on March 20th at 10AM PST.



This server location change to Sydney will be a live production test. In the meanwhile, we are currently investigating possible trace routing adjustments with our hosting provider in hopes to minimize SEA players' ping rates on the Sydney server.



In a week's time of testing, we will reassess the final decision for Oceanic Server's location.



Regards,
The MechWarrior Online Team

This is such a bad decision, my ping jumped 6x since the relocation. why relocate anyway? just add another server for ANZ if you want but keep the Asia server please.

[MovinTarget]

A N G E L, on 23 March 2018 - 05:41 AM, said:

This is such a bad decision, my ping jumped 6x since the relocation. why relocate anyway? just add another server for ANZ if you want but keep the Asia server please.

I don't have the stats but i am sure they looked at it and determined running a 4th server was not worth the expense. They may have had to make a business decision if the strength of population or even more specifically paying players were located in AUS/NZ...

This is speculation on my part, obviously. I am sure PGI can look at server stats to see who is connecting from where....

[D E M O N]

please return the server to Singapore, you took one that is centrally located in asia and moved it to the edge of the map. doesn't really make sense does it? my ping now reaches all the way to 500+ on Oceanic and I'm in the Philippines.

[Alianton]

Tarriss Halcyon, on 20 March 2018 - 10:29 PM, said:

No. Ping is only bad for the SEA region; not for the Oceanic region. And that's the problem; all PGI has done is given our ping issues to those in SEA. Who aren't used to bad ping; so there's going to be a lot of complaints from people who have never had to deal with 200+ ping on every server; and the ones who have had to put up with it since release aren't going to be able to get a word in edgewise to say thank you to PGI for remembering we exist. I still say that the only real option that PGI has is giving SEA it's own server. MIght take some of the traffic away from OCE; but I'm fairly certain that us down under play at least Oceanic and NA anyway, if not all three.

how bad was aussie ping back when it was to Singapore? around 200+? we (i'm based in Singapore) are now having around 450+ ms to oceanic. i mean nice way to **** with the SEAsian population...

also as a second point, how in the hell did you get it such that my ping to australia is worse than EU?? smh

Edited by Alianton, 23 March 2018 - 06:28 AM.

[Brother MEX]

Alianton, on 23 March 2018 - 06:27 AM, said:

...

also as a second point, how in the hell did you get it such that my ping to australia is worse than EU?? smh

Too much SALTY water with not enough CABLE in it

[Shaix]

Wulfe09, on 22 March 2018 - 01:52 AM, said:

sydney is on the east side of australia. it's several thousand kilometres closer to NA

It depends on the city. SG to Montreal is 14,790 km while Sydney to Montreal is 16,019 km. SG to NYC is 15,323 km, while Sydney to NYC is 15,979 km. It only gets closer to west coast like Seattle, SF, LA.

So theoretically west coast NA should get better ping times, but they probably don't because the provider PGI uses has poor connection to the rest of the world compared to how well SG is connected. And even if they used the best provider, only west coast NA would see better ping times to Sydney vs Singapore, and everyone else in the world including Canada and east coast NA, Asia and Europe wouldn't.

So highly unlikely many non Aussies would play on the Aussie server.

[JaggedCrane]

NA used to be the lowest ping with Europe and "Oceanic" (Asia is not Oceania) being 300-400ms, now here in NZ we can get 20-40ms latency!

arcana75, on 22 March 2018 - 06:27 PM, said:

I see. Then I suppose you unchecked NA and EU all this time? And god forbid you did any FP since that's all on NA server.

Used to only have NA checked, now that there is an Oceanic server I play on that exclusively!

Edited by JaggedCrane, 23 March 2018 - 11:18 PM.

[Bolter01]

I was going to invite you ALL down for some prawns & Kanga bangers on the BBQ washed down with a XXXX, but now we have been caught 'Ball Tampering' its all over. I am ashamed to raise my head as an Aussie.

Send the server back to Sing, we dont deserve it.

[PocketYoda]

justcallme A S H, on 20 March 2018 - 04:40 PM, said:

Well yeah... TPG lol. I know there are some outliers like that, but overall it shouldn't be 275ms to SEA man, that's horrid.

I'd be ringing TPG and telling them to fix it or take business elsewhere.

TPG uses Telstras network, a lot of areas cannot use Optus or Vodafone, i know for a fact where i live its Telstra only or a telstra network user like TPG or iinet.. which is basically telstra.

A lot of customers do not have the option to go elsewhere..i do not, don't even have NBN here yet.

Shaix, on 21 March 2018 - 02:39 AM, said:

It's worse than I expected.

Routing from Taiwan goes back to USA??? Then to Sydney...

2 <1 ms <1 ms <1 ms h254.s98.ts.hinet.net [168.95.98.254]
3 <1 ms <1 ms <1 ms pcpc-3302.hinet.net [168.95.23.94]
4 1 ms <1 ms <1 ms pcpc-3201.hinet.net [220.128.11.210]
5 2 ms 3 ms 3 ms TPDT-3011.hinet.net [220.128.1.78]
6 1 ms 1 ms 1 ms skc1-3011.hinet.net [220.128.24.90]
7 1 ms 1 ms <1 ms r4102-s2.tp.hinet.net [220.128.11.149]
8 1 ms <1 ms 1 ms r4002-s2.tp.hinet.net [220.128.31.9]
9 177 ms 177 ms 177 ms r12-pa.us.hinet.net [211.72.108.5]
10 151 ms 154 ms 151 ms be100-102.pao-sv8-bb1-a9.ca.us [178.32.135.98]
11 155 ms 155 ms 154 ms be100-1368.sjo-sv5-bb1-a9.ca.us [178.32.135.159]
12 168 ms 168 ms 168 ms be100-1365.lax-la1-bb1-a9.ca.us [198.27.73.104]
13 337 ms 337 ms 337 ms be100-1069.syd1-sy2-g2-nc5.aus.asia [198.27.73.169]
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 307 ms 307 ms 308 ms ns548823.ip-139-99-148.net [139.99.148.205]

At least invest in facilities that have proper connectivity... PCCW/NTT are excellent for Asia. Level3//Zayo/Internap are excellent for NA/Europe... Internap would probably be best all around solution, if you're looking for a single provider for all your locations.

But really any of the ones I've mentioned would perform way better than what you're currently using.

Node 8 is your issue not sydney fault at all..why is your isp shooting you to the US and not straight to Australia.. yes i see the request time outs.

That was exactly what happens to me only from AUS to singapore.. i had to ring my ISP and they told me they do it to save congestion on the nodes (techie said this) so isp redirects alot of customers one way or another.. which is fine unless you are playing high intensive gaming like MWO..

I had to quit MWO 3 years ago because of this as my isp would not change it.. and our undersea cable was broken, so i was getting 600+ ms to singapore i gave up..

I came back just before christmas and it had been fixed getting 130ms-240ms.. took 3 years but then i can play. Now in sydney its amazing 35 ping..

NA for me is 290-350
EU is 400+

Wulfe09, on 22 March 2018 - 02:01 AM, said:

that's because pig think it's ok to bounce your signal all the way to america and then back to sydney.

because apparently that itsn't the stupidest thing ever.

Thats not Aus its your ISP not Aus fault..

justcallme A S H, on 22 March 2018 - 09:09 PM, said:

It's been confirmed and stated many times it's the OVH datacentre PGI are using.

They are aware and have been for a couple of weeks. Just no ETA on the fix.

Show us where this is confirmed?

You keep blaming australian isps for these issues when its plainly the Asian isp issues why..are just as in fault.

Alianton, on 23 March 2018 - 06:27 AM, said:

how bad was aussie ping back when it was to Singapore? around 200+? we (i'm based in Singapore) are now having around 450+ ms to oceanic. i mean nice way to **** with the SEAsian population...

also as a second point, how in the hell did you get it such that my ping to australia is worse than EU?? smh

For me it was 250 to singapore from Brisbane but in the past i've seen it as high as 600.

Shaix, on 23 March 2018 - 12:22 PM, said:

It depends on the city. SG to Montreal is 14,790 km while Sydney to Montreal is 16,019 km. SG to NYC is 15,323 km, while Sydney to NYC is 15,979 km. It only gets closer to west coast like Seattle, SF, LA.

So theoretically west coast NA should get better ping times, but they probably don't because the provider PGI uses has poor connection to the rest of the world compared to how well SG is connected. And even if they used the best provider, only west coast NA would see better ping times to Sydney vs Singapore, and everyone else in the world including Canada and east coast NA, Asia and Europe wouldn't.

So highly unlikely many non Aussies would play on the Aussie server.

Internet doesn't work like that, it jumps from node to node (where ever nodes exist) if a node is poor or bad it will be redirected to another usually closest node.. so you could easily find your internet going all over the world because ISPs do not maintain their networks well enough, not to mention congestion and isp scummy-ness..

Edited by Samial, 24 March 2018 - 06:28 PM.

[zugnish]

I would like to say I am really enjoying seeing how this game plays at 20ms pings instead of 250. It definitely makes a huge difference to damage and survivabilty. Must have been awesome for those guys in Singapore with the 5ms ping times. Hopefully you can sort out routing so that NA players can get a half decent game down under.

Really appreciate you giving this a shot. Hopefully we don't have to revert to the way it was. I don't need to play every game at 20ms, but it's nice to occasionally be able to pinpoint target someone with an AC and get it to land accurately.

[Shaix]

Samial, on 24 March 2018 - 05:47 PM, said:

Internet doesn't work like that, it jumps from node to node (where ever nodes exist) if a node is poor or bad it will be redirected to another usually closest node.. so you could easily find your internet going all over the world because ISPs do not maintain their networks well enough, not to mention congestion and isp scummy-ness..

Internet works the way I described, not sure what you mean it doesn't work like that. During normal operations it will automatically pick closest nodes, hence going by physical distance is usually pretty accurate. Of course during abnormal times when there are issues or when ISPs pick cheaper routes on purpose, then yes it becomes sub-optimal and could be going long distances before reaching you.

Considering that everyone in Asia has issues with the Sydney server, it's a safe bet that not everyone's Asian ISP is the issue here. And in fact the Sydney server connectivity to Asia is the actual issue...

If what you say were accurate, then I would be the only one experiencing this problem.