292 replies to this topic

[Warsyde]

Drakich, on 07 September 2012 - 09:51 AM, said:

Still pending here as well... not even an invite email to keep my hopes up. I submitted an email to support and got this response:

Thank you for contacting MechWarrior® Online™ Customer Support. We really appreciate you taking the time to contact us.
We have seen similar issues in the past and would ask you to perform the following actions:
-Make sure you're logged out of both the game client and the website.
-Clear your browser cache, close it and reopen it.
-Login in to http://mwomercs.com
-At the top right of the page click on PROFILE (this triggers some sort of manual sync of your account, but not as the real one we do)
We sincerely apologize about that and hope you understand we're doing our best to deploy new features, fix bugs and what not but sometimes we have little hiccups such as this one.
Please contact us back if the above did not resolve your issue, and we will see what else we can do.

Saddly this didn't work so replied back telling them as much. No word back yet... maybe that process will help someone else though. Good luck.

Didn't work for me either. Oh well.

[Maggitron]

Drakich, on 07 September 2012 - 09:51 AM, said:

Still pending here as well... not even an invite email to keep my hopes up. I submitted an email to support and got this response:

Thank you for contacting MechWarrior® Online™ Customer Support. We really appreciate you taking the time to contact us.
We have seen similar issues in the past and would ask you to perform the following actions:
-Make sure you're logged out of both the game client and the website.
-Clear your browser cache, close it and reopen it.
-Login in to http://mwomercs.com
-At the top right of the page click on PROFILE (this triggers some sort of manual sync of your account, but not as the real one we do)
We sincerely apologize about that and hope you understand we're doing our best to deploy new features, fix bugs and what not but sometimes we have little hiccups such as this one.
Please contact us back if the above did not resolve your issue, and we will see what else we can do.

Saddly this didn't work so replied back telling them as much. No word back yet... maybe that process will help someone else though. Good luck.

I got the exact same email, did all of that and nothing yet. I bought my founders pack yesterday about 830 pm and got the email for the receipt but thats all

[BLinc]

MissWolfy, on 07 September 2012 - 10:04 AM, said:

I got the exact same email, did all of that and nothing yet. I bought my founders pack yesterday about 830 pm and got the email for the receipt but thats all

I'm in the same boat as you

[Albino Anteater]

Same issue for me as well.
My impulse purchase now taunts me by making me wait

Edited by Albino Anteater, 07 September 2012 - 11:50 AM.

[BLinc]

Albino Anteater, on 07 September 2012 - 11:50 AM, said:

Same issue for me as well.
My impulse purchase now taunts me by making me wait

Obviously, not everyone has the same understanding of "Instant" lol.

[Saint Jim]

MissWolfy, on 07 September 2012 - 10:04 AM, said:

I got the exact same email, did all of that and nothing yet. I bought my founders pack yesterday about 830 pm and got the email for the receipt but thats all

Yep same detail. I had exactly the same mail and have had no joy as of yet.

[CreativeBall]

Been waiting for 23 hours..... Not happy. And their support is off in 2 more hours for the weekend. Lame.

[RACSolid]

paying 120 bucks for a free game is quite expensive. I am not too angry since I wouldn't have time to play too much this weekend but I will say I am dissappointed.

[BLinc]

CreativeBall, on 07 September 2012 - 01:51 PM, said:

Been waiting for 23 hours..... Not happy. And their support is off in 2 more hours for the weekend. Lame.

Nothing says awesome friday like taking off for the weekend after taking loads of cash from people.

I honestly hope/believe they have better business and customer service skills than that and actually have people work through the weekend to resolve the issue.

[Drakich]

Big yellow PENDING signs make baby Kuritans cry.

[EDIT: Upon refreshing my page litterally seconds after this post my big yellow Pending turned to Approved! WEEEEEEEE!]

Edited by Drakich, 07 September 2012 - 03:20 PM.

[War Hammer2]

Can't wait !!!!

[SakuranoSenshi]

Actually, War Hammer2, that looks to be the old video promo for the now defunct Mechwarrior 5. What we have in beta is a rather different proposition, really, as MW5 was going to be a singleplayer campaign with probably some multiplayer features present for once you had finished the campaign. MW:O is completely multiplayer, a 'massively multiplayer' platform, in fact with an ambitious goal for the "Community Warfare" part of the game, which he have not really seen anything of yet.

[RACSolid]

Beta approved! Lets load up the Jenner!