Hi Daeron! Congratulations on the new role.
I am a lifetime fan of Battletech who is only now discovering MWO.
I had the Tech Readouts and the pewter miniatures as a kid and played classic Mechwarrior Mercenaries & Mechcommander.
FWIW, here's what I've found could be improved, as a new player. Most of these have been covered already. I'm trying to keep in mind what will sustain player engagement and drive revenue.
* Better Event Integration. The Trick-Or-Treat event got me playing non-stop --- but many people on the Facebook MWO Group didn't even know it was happening. Yes there's a pop up in the news feed, but visiting the website to redeem your rewards isn't an obvious step. It feels like something which could and should happen in-game. Again these high reward events make it very fun to play, and motivated me to spend money on more colors for the new mechs I unlocked. So optimizing this experience could get players hooked.
* FP and Solaris queues are broken, so I just end up playing Quick Play most of the time. You can wait in queue for 30+ minutes for Faction Play, and I've never once managed to play a Solaris game because there are so few people there. Yet with Quick Play, there's always 24 people signed up and ready.
* As a result, I'm missing out on major portions of the game. Quick Play has limited maps and I'm often dead within the first 5 minutes and left spectating --- which is fun, but I would love the opportunity to play the sustained battles and varied Maps found in Faction Play. But it's just not fun waiting an indeterminate & lengthy amount of time for a match. So a massive portion of your game is just plain unappealing to play. So I'd find ways to make the alternate games modes work as well as Quick Play. You can't attract a new audience if certain game modes are significantly less enjoyable.
* To that point, Faction Play is also populated by diehard elites, and my match scores there are significantly lower than in Quick Play. I'm not truly interested in playing Meta builds just to survive. Nor do I want to wait 30 minutes just to get completely erased in a battle. So some balance in matchmaking would be great here, or some way to facilitate casual vs competitive play.
* This seems less likely/difficult to implement, but it also seems as if there is only ever one Faction Play match happening at a time. Having multiple conflicts could also solve the above problems.
* Navid A1 had a GREAT idea about a starter pack, containing a few mechs, colors, skill points, and parts/cbills. It is not easy getting started as a new player, and you need to try a few mechs/weapon layouts to see what works for your play style, but I don't find the 'Trial Mech' system works very well. I've never seen my Trial Mech selection rotated (I've played for about a month now).
* I feel like the Camo Spec/Customization monetization could be improved. As a new player, you want to have some degree of customization available without paying for it, or unlockable just by playing the game. Picking your 'avatar' is always an appealing part of a game. Having nearly ALL customization monetized is frustrating (the limited, dull 'Basic' colors are nothing to get excited about). Having more customization unlockable using c-bills might make a more appealing option to casual or new players.
* Alternately, I'd like to be able to pay for customization that gets you more than one color, or one pattern for one mech --- better value. Like having color/pattern packs purchasable which unlock multiple colors/patterns. Think of like, 'Woodland Pack', now all of your Mechs have the Woodland Camo with a group of 3-4 select colors. Or 'Jade Falcon' pack, you get the Jade Falcon Camo Pattern (for multiple mechs) and colors specific to that Clan. Fortnite does bundles like this, where you get multiple skins and accessories.
Again I'm a long time Battletech fan, so I enjoy this stuff. And I have paid for colors & patterns, because I get into that aspect, so it does work to an extent. Don't know how much demand there is for an idea like this but it's one thing that's occurred to me.
* Oh and one more small quality of life improvement: Integrate selling parts into the MechBay. It's a bit frustrating trying out a new layout, and having to navigate back to the home screen to sell parts you're not using. Not going to drive revenue but would be nice
OK! I think that's a good summary. And, unless I cast the wrong impression, I'm LOVING this game. I think it's an excellent entry in the Mechwarrior franchise. I love that the gameplay requires teamwork to succeed. I love the feel of the battles and the massive Mech selection. I think the fact that it's still running 7-8 years into it's life is phenomenal for any game and a testament to its quality. I want to see it improved and sustained and I'm optimistic for where this initiative leads.
Edited by Lieutenant Hedgehog, 05 November 2020 - 09:31 AM.