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A Network Error Ocurred


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#1 Valley Pirate

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Posted 22 April 2022 - 07:46 PM

I'm getting this error after entering my password to login. I can login fine to the forums (obviously). And I don't seem to be having any other issues with internet or Steam. I rebooted my PC just in case, but this is also not helping.

I haven't powercycled my router yet, but it doesn't actually seem like a network error if I have no issues anywhere else. I don't see a thread on this immediately, though I didn't spend a ton of time perusing. Any thoughts on where I can look for a fix or more info?

#2 Valley Pirate

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Posted 23 April 2022 - 10:26 AM

And now it's fine. I'm guessing it's an intermittent issue with no fix. Unless no one bothers to really read the forums anymore.

#3 KentThuir66

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Posted 23 April 2022 - 10:43 AM

Same problem from yesterday to today. "A server network error occured". Even a reistallation of the game dont game it.

#4 Tarl Cabot

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Posted 23 April 2022 - 02:52 PM

When the general player base isnt affected, then 99% of the time it is not direct server related but lost of packets from the servers to the player's client. The forum servers, the authentication server (when connecting with the actual client) then each game server.
  • If using ISP managed modem/router/gateway, an update, software or firmware, could be causing issues.
  • ISP DNS hosting issues.
  • Problematic router system that your pathway takes to the servers, particularly the authentication server in Canada.
  • Reboot computer
  • Check all cable connection, loosen/tighten.
  • Power cycle router/modem
  • DNS flush (reboot computer afterwards
  • Wireless? connect via ethernet
  • With Router/Gateway by ISP owned equipment, troubleshoot by disabling the security software, not NAT.
  • The above, if system has different options, turn off SPI if so named.
  • Change DNS from default (ISP) , either on computer itself or router/gateway
  • Connect via smartphone's hotspot, thus using mobile network. Troubleshooting, does issue still occur? And 5G is definitely faster than 4G :) but ya looking for a consistent connectivity without issues.
  • Use of VPN, either via ISP or mobile. I use my Norton's VPN when troubleshooting. A few of my game's..frown on continuous VPN use due to potential of abuse with 3rd party software. PGI isn't one of them though.
  • Standalone? Try Steam, or vis versa.
Oh, and doing an uninstall does not remove all of the files. There is still the Saved Game folder C:\Users\XXXX\Saved Games\MechWarrior Online. Yan can rename the MWO folder. Or rename keep Profiles (rename to retrieve later) and Screenshots then delete all the other files/folders before reinstalling

#5 Jon McFuzzy

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Posted 25 April 2022 - 04:57 PM

I had the same annoying problems for days. Fixed it after Restoring my installation drive to a couple of weeks back when the game was working fine using System Restore feature in Windows.

I suspect it had to do with Windows security update, which I could not uninstall for some reasons. I have tried other more common methods (steam integrity check, delete shaders, use new profile folder, power cycle router, change DNS, etc) but it had not worked.

#6 Anhydrite

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Posted 14 August 2022 - 03:32 PM

I have had the same issue for at least 2 weeks. No changes to my system....just started happening. Would connect after I disconnected from wifi and reconnected.

Now that doesn't work.

#7 Magnus Santini

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Posted 10 September 2022 - 07:24 PM

Having the same problem. Support was talking me through it but suddenly I could login, so I closed my ticket. Posted Image Now I can't get in again. Am trying some of the technical suggestions now but it might be easier for me to learn to write netcode and fix the freaking internet. EDIT: And now I am back again. I pressed a couple buttons on the thing if that helps anyone!

Edited by Magnus Santini, 11 September 2022 - 09:28 AM.


#8 P3tr0lh34d

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Posted 03 October 2022 - 12:37 PM

I'm having this issue now for last 2 days. Uninstalled game and reinstalled but still have the issue. Is there a cache I can clear for MWO or anything?

Update: I can now log in, no changes were made my end. Strange.

Edited by P3tr0lh34d, 03 October 2022 - 12:54 PM.


#9 EyeMaster

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Posted 18 November 2022 - 05:12 PM

This is happening to me a lot lately also. Randomly cannot connect, and usually after a few tries it works. Tonight, I've been trying for 15 minutes and it's not connecting. I wish there was a way to fix this.

#10 Aidan Crenshaw

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Posted 19 November 2022 - 12:23 AM

Try a different DNS server. You're likely experiencing routing issues.

#11 Tarl Cabot

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Posted 21 November 2022 - 05:51 PM

View PostEyeMaster, on 18 November 2022 - 05:12 PM, said:

This is happening to me a lot lately also. Randomly cannot connect, and usually after a few tries it works. Tonight, I've been trying for 15 minutes and it's not connecting. I wish there was a way to fix this.


As Aidan mentioned, try changing DNS. Or follow the other routes as mentioned in an earlier post of mine. PGI has minimum control with how your computer reaches their servers in their current locations. And this includes BOTH the authentication server (log-in/mechlab/stay connected during drops) and the actual gaming servers.





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