I'm looking at the loyalty pack requirments and i'm lost. I qualify for some of the packs no problem, but i do not qualify for the MC purchase pack even though i have purchased MC within the dates given. I can see my MC purchase in my transaction history with the qualifying dates. How do i resolve this? Is there a contact specifically for the Loyalty stuff? Thanks for reading.
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6 replies to this topic
#1
Posted 14 November 2022 - 11:52 AM
#2
Posted 14 November 2022 - 12:10 PM
FACEMAN187, on 14 November 2022 - 11:52 AM, said:
I'm looking at the loyalty pack requirments and i'm lost. I qualify for some of the packs no problem, but i do not qualify for the MC purchase pack even though i have purchased MC within the dates given. I can see my MC purchase in my transaction history with the qualifying dates. How do i resolve this? Is there a contact specifically for the Loyalty stuff? Thanks for reading.
Use this e-mail to contact the MWO Support service:
accounts@mwomercs.com
#4
Posted 15 November 2022 - 05:05 PM
Did you purchase the MC as a gift? In that case to award goes to the player who redeems the gift.
Good hunting,
CFC Conky
Good hunting,
CFC Conky
#6
Posted 17 November 2022 - 05:52 PM
CFC Conky, on 15 November 2022 - 05:05 PM, said:
Did you purchase the MC as a gift? In that case to award goes to the player who redeems the gift.
Good hunting,
CFC Conky
Good hunting,
CFC Conky
I did not purchase it as a gift. The transaction was from the [color=#2B2E2F]2021 Holiday bonus promotion so the MC did not count as a stand alone purchase. Support was helpful and i got it resolved. I did end up snagging a MC bundle for the loyalty viper-F reward once i got it sorted out.[/color]
w0qj, on 17 November 2022 - 04:09 PM, said:
Hey Faceman187, so did you get this MC credit matter sorted out yet?
Hoping for a satisfactory resolution
Hoping for a satisfactory resolution
I did get it figured out, support helped me identify my purchase as part of the [color=#2B2E2F]2021 Holiday bonus promotion. I ended up picking up an MC bundle so i could qualify for the loyalty viper-F reward.[/color]
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