Aufelir, on 07 April 2023 - 04:56 PM, said:
Ch0c0L4t3m1Lk, on 07 April 2023 - 06:13 PM, said:
Solomon Birch, on 07 April 2023 - 06:27 PM, said:
Hello to all three of you...
Out of curiosity, did each of you Redeem those items via the Website pages? Or did you use the In-Game Event Browser to grab those Rewards for your enjoyment? It so happens that there is a long-standing Bug which can trigger if you try using the Website pages to do the Reward Redeems and can cause your earnings to get lost in limbo for up to a few days. You may even have to Contact MWO Support (using the E-Mail on this MWO Official Website's Support pages, of course) in order to get those troublesome issues fixed. Always use the In-Game Event Browser if you wish to have the best chance of avoiding these issues in the future. That said, if you did use the In-Game Event Browser already, you already re-tried logging into the game, and you're still having this issue, then there is a major mess-up on PGI's end which is causing serious havoc.
~D. V. "pointing out the Website Event Redeems Bug once again in April 2023 for people to know about" Devnull