305 replies to this topic

[martian]

ThorsMjolnir117, on 01 December 2023 - 02:07 PM, said:

I cannot even play a game now on any server. Logged out/ in 4x and nada. Your game is BADLY broken. If disappearing mechs, crashes, and mechs locked "in game" weren't bad enough...

Read the post #1 of this thread to know the latest info, please.

[tee5]

@ Matt Newman:

How were you able to reduce the ID's by so much?
But maybe you will explain this, when the patch comes out.

[Mister T]

the check engine light, on 01 December 2023 - 01:19 PM, said:

from what I know it's been broken for a long time

I hadn't such bad crash in a long time

[Ralph Edwards]

Thank you again for the update. Really appreciate that even though we are impatient and want our mech fix that we know you are all working on ifixing it.

[FoXabre]

Thank you for the updates. It's nice to have a deeper dive into the mechanics of the issue and the potential fix.

Out of curiosity, will there be any compensation for those of us with active premium time or does that get wrapped up in the planned event?

Keep on fighting the good fight!

[Viltor]

EU is still down?

[Matt Newman]

tee5, on 01 December 2023 - 02:25 PM, said:

@ Matt Newman:

How were you able to reduce the ID's by so much?
But maybe you will explain this, when the patch comes out.

Because if the design of the system it had unique IDs for each mech for each flag for each location.

ID 1 Atlas Davion Flag Left
ID 2 Atlas Davion Flag Back
ID 3 Atlas Davion Flag Right

So the # IDS for IS Flag bolt-ons would be (# IS Chassis) 68 x (# of IS Factions) 7 x 3 (Back,Left,Right) = 1478 IDs
Now the math is IS Flag bolt ons = (# of IS Factions) 7 x 3 (Back,Left,Right) = 21 IDs

Same Maths for Clan Flags, MechCon Flags, ETC
(and don't get me started on the the Horns with color variations.)

I like Bolt-ons in general but I prefer bespoke chassis bolt-ons like the Zeus Fins or the stuff we are doing for legends.
Thankfully after freeing up 10,000 Item IDs and considering we add about 1000 Items a year for the Database we should be able to go 10 more years before we have this problem again

Viltor, on 01 December 2023 - 03:35 PM, said:

EU is still down?

EU servers are on again but the problem persists.

[Eiji Sixfinger]

Matt Newman, on 01 December 2023 - 03:36 PM, said:

Because if the design of the system it had unique IDs for each mech for each flag for each location.

ID 1 Atlas Davion Flag Left
ID 2 Atlas Davion Flag Back
ID 3 Atlas Davion Flag Right

So the # IDS for IS Flag bolt-ons would be (# IS Chassis) 68 x (# of IS Factions) 7 x 3 (Back,Left,Right) = 1478 IDs
Now the math is IS Flag bolt ons = (# of IS Factions) 7 x 3 (Back,Left,Right) = 21 IDs

Same Maths for Clan Flags, MechCon Flags, ETC
(and don't get me started on the the Horns with color variations.)

I like Bolt-ons in general but I prefer bespoke chassis bolt-ons like the Zeus Fins or the stuff we are doing for legends.
Thankfully after freeing up 10,000 Item IDs and considering we add about 1000 Items a year for the Database we should be able to go 10 more years before we have this problem again



EU servers are on again but the problem persists.

Thumbs up!
Now we just need a free new 'bleeding heart' bolt on given to all of that played through this period of instability.

[Viltor]

Matt Newman, on 01 December 2023 - 03:36 PM, said:

EU servers are on again but the problem persists.

It's same as 3 days ago - I queue for a match, I get to map selection screen, map+mode is selected and then I'm kicked back to hangar with my mech locked.

[CrustyMech]

Matt Newman, on 01 December 2023 - 03:36 PM, said:

Because if the design of the system it had unique IDs for each mech for each flag for each location.

ID 1 Atlas Davion Flag Left
ID 2 Atlas Davion Flag Back
ID 3 Atlas Davion Flag Right

So the # IDS for IS Flag bolt-ons would be (# IS Chassis) 68 x (# of IS Factions) 7 x 3 (Back,Left,Right) = 1478 IDs
Now the math is IS Flag bolt ons = (# of IS Factions) 7 x 3 (Back,Left,Right) = 21 IDs

Same Maths for Clan Flags, MechCon Flags, ETC
(and don't get me started on the the Horns with color variations.)

I like Bolt-ons in general but I prefer bespoke chassis bolt-ons like the Zeus Fins or the stuff we are doing for legends.
Thankfully after freeing up 10,000 Item IDs and considering we add about 1000 Items a year for the Database we should be able to go 10 more years before we have this problem again



EU servers are on again but the problem persists.

Ok, I'll fess up. I bought my first bolt-on during the lightening sale last week... so I guess I broke the system .

Seriously, I was going to comment on the prestigious number of similar items (I bought tusks for my BSW) that seemed to be overkill.... and as it turns out....

Thanks for the explanation!

Edited by CrustyMech, 01 December 2023 - 05:20 PM.

[RickySpanish]

Welp. Good luck with the DB update guys. All I can say is, I'm glad it's not my problem (but seriously I am sure it will be fine).

[AfterBurn914]

The fact that this caused the game to not make matches for the servers burned away so much of my premium time. I would hope that at a minimum a premium time compensation for players once this is fixed would be done. This really screwed that time for me.

[stripped]

AfterBurn914, on 01 December 2023 - 06:00 PM, said:

The fact that this caused the game to not make matches for the servers burned away so much of my premium time. I would hope that at a minimum a premium time compensation for players once this is fixed would be done. This really screwed that time for me.

PGI has a reputation of being very generous when it comes to compensation. We can complain afterwards if need be.

Matt Newman, on 01 December 2023 - 01:06 PM, said:

2ND UPDATE DEC 1ST:

CURRENT EVENTS:

We have both the Free Mech Event and The Longbow Challenge event running right now. Both events will receive an extension once the patch is live. I am currently thinking of adding a 10-day extension to both.

UPCOMING EVENTS:

The compensation event and all the Holiday events will not be posted or started until the patch is live, and we can confirm on the live environment that everything is back to normal.

I guess we can unlock premium time several times if it comes in little installments at very low requirements.

[c0ldn3s5]

You broke stealth mechs too... HAD TO CHANGE COLORS

Edited by c0ldn3s5, 01 December 2023 - 09:28 PM.

[crazytimes]

The upside is- the game has been running long enough for an overflow to occur.

Never really liked bolt ons- given so much of gittin gud seems to involve hill humping and corner peaking- extra stuff flapping in the breeze giving away your mechs position doesn't seem handy. Especially since it doesn't fall off once shot anymore.

[Kaptain]

Search
Find Lobby
Vote on maps
"lobby has been destroyed"
Try again
Find lobby
Vote on maps
"Server disconnected"
Mech locked

I was not having this problem before today.

Edited by Kaptain, 01 December 2023 - 09:08 PM.

[w0qj]

Think a lot of the bolt-ons were from the MWO Solaris 7 era, which is mostly...defunct...

Now it's MWO Legends era!

Now, if only MWO would put AMS hardpoint on each and every Legendary Mech...

[martian]

Kaptain, on 01 December 2023 - 09:07 PM, said:

Search
Find Lobby
Vote on maps
"lobby has been destroyed"
Try again
Find lobby
Vote on maps
"Server disconnected"
Mech locked

I was not having this problem before today.

The December 13 patch should solve the problem.

Edited by martian, 01 December 2023 - 11:38 PM.

[martian]

AfterBurn914, on 01 December 2023 - 06:00 PM, said:

The fact that this caused the game to not make matches for the servers burned away so much of my premium time. I would hope that at a minimum a premium time compensation for players once this is fixed would be done. This really screwed that time for me.

I ignore any Premium Time that I win in any event of any kind.

It is always the same: Typically I get it on Sunday. The Premium Time ticks away over the week uselessly. On the next Friday it is all but gone.

One good and carefully selected Hero 'Mech with its bonus that I get every time I use it is more useful for me than some Premium Time that disappears without giving me any good.

[catgirl]

Hey, as much as this sucks for the player base, I cant imagine how much it sucks behind the scenes cleaning up the mess. Appreciate the transparency and dedication, it really does make a difference.

( The Compensation sale is a fantastic suggestion, thank you ! )

Happy Holidays, Everyone !

Edited by catgirl, 02 December 2023 - 12:06 AM.