16 replies to this topic

[Thebackson]

I have been playing for quite a while. I played in CS2024, and gameplay was great, no issues.

I went on vacation for a week and came back and now I have really bad rubber banding issues.

I had my son who also occasionally plays test it and he is also rubber banding the same.


I have been playing over a year with my current ISP and no issues.

both me and my son use wired connections. I have rebooted my Unifi gateway and my network ISP modem.


Speed tests and pings look completely normal. In game ping responses during gameplay(f9) look normal, no packet spikes.

The rubber banding makes it nearly unplayable.

Any suggestions on real tests or changes that might be a solution would be appreciated.

[Tarl Cabot]

Rubberbanding is usually caused when game packets are either dropping, being blocked (possibly by router/gateway) or being backed up somewhere between you and the game servers.

• Does it happen with all drops or only some of them?
  
• Note down the game server for drops.
  
• Do you lease both modem and gateway from your ISP?
  
• Bypass the router/gateway and connect directly to the modem
  
• DNS flush?
  
• Are you able to use your smartphone as a hotspot? If so, disconnect the modem from the router. and try for troubleshooting purposes. Different routing from your computer to the servers, both the authentication (always connected) and the respective game servers.
  
• Using VPN? If so, turn it off. If not, and you have one that may come with your Security software, use it for troubleshooting at least.

[Thebackson]

• Does it happen with all drops or only some of them?

All Drops

• Note down the game server for drops.

EU and NA servers, i dont connect to AP servers

• Do you lease both modem and gateway from your ISP?

My network equipment is all unifi equipment (routers and switches etc) and i own them. My modem is owned by my ISP but not a lease

• Bypass the router/gateway and connect directly to the modem

This is not feasible.

• DNS flush?

DNS flush what? my computer, it is affecting multiple computers as stated in the original post.

• Are you able to use your smartphone as a hotspot? If so, disconnect the modem from the router. and try for troubleshooting purposes. Different routing from your computer to the servers, both the authentication (always connected) and the respective game servers.

My computer is a desktop and does not have a wifi card so I cannot connect to any wifi hotspots. Also my sons computer is also a desktop and does not have a wifi option.

• Using VPN? If so, turn it off. If not, and you have one that may come with your Security software, use it for troubleshooting at least.

I dont have or use a VPN.

[Meep Meep]

This sounds like an isp issue then. It might be a routing issue in that some isp will 'throttle' any game related connections in preference to business type connections like streaming services. It's not supposed to happen but game traffic does eat up a sizable portion of a given hops bandwidth. I don't know what the address for the mwo servers are but if you can get it from support you can use 'ping plotter' to trace it and see if any hops are dropping packets or otherwise acting fishy.

[Thebackson]

Meep Meep, on 27 October 2024 - 02:50 PM, said:

This sounds like an isp issue then. It might be a routing issue in that some isp will 'throttle' any game related connections in preference to business type connections like streaming services. It's not supposed to happen but game traffic does eat up a sizable portion of a given hops bandwidth. I don't know what the address for the mwo servers are but if you can get it from support you can use 'ping plotter' to trace it and see if any hops are dropping packets or otherwise acting fishy.

I suspect it is an ISP issue too but it will be practically impossible to get them to research and do anything about it.

[Tarl Cabot]

A VPN, even a free version of a VPN, has the potential of bypassing a problematic router server system, especially if not within your own ISP network. One could be used for troubleshooting, to see if the issue does not come up.

There is another thread of a player who has to use a VPN or he will d/c during a drop - https://mwomercs.com...less-i-use-vpn/

https://protonvpn.com/free-vpn
Avira Phantom VPN
Hide.me
iTopVPN

And no, it is not a resolution, it is simply a workaround. Free to use VPN will have restrictions in place, such as can only use one device, limited selection of servers, etc.

Who is your ISP and general location? Search for your ISP + gaming issues, etc. If it is internally with the ISP, MWO will likely not be the only game affected, whereas if it is a router management service, ie one of those hops when doing a tracert could be having issues, which would be outside both you and your ISP control. If it was PGI servers, there would be more threads or posts galore /shudders.

[Thebackson]

Tarl Cabot, on 28 October 2024 - 03:31 PM, said:

A VPN, even a free version of a VPN, has the potential of bypassing a problematic router server system, especially if not within your own ISP network. One could be used for troubleshooting, to see if the issue does not come up.

There is another thread of a player who has to use a VPN or he will d/c during a drop - https://mwomercs.com...less-i-use-vpn/

https://protonvpn.com/free-vpn
Avira Phantom VPN
Hide.me
iTopVPN

And no, it is not a resolution, it is simply a workaround. Free to use VPN will have restrictions in place, such as can only use one device, limited selection of servers, etc.

Who is your ISP and general location? Search for your ISP + gaming issues, etc. If it is internally with the ISP, MWO will likely not be the only game affected, whereas if it is a router management service, ie one of those hops when doing a tracert could be having issues, which would be outside both you and your ISP control. If it was PGI servers, there would be more threads or posts galore /shudders.

I tried free Proton VPN but it disconnects and doesnt support p2p connections.


My kids play ROBLOX and Fortnite and don't have any issues. Just MWO has the rubber banding.


I dont think MWO has enough player base to get a good dataset. Since no one else appears to be complaining about rubberbanding im kind of at a loss.

[Ignatius Audene]

Oh u are not alone with server issues. Pretty much everyone I know has +100-150 on the previous ping for NA Servers. I hate it (ultra sensitive to this) and I play much less in result. Especially since I mostly play for which is NA servers only.

[Tarl Cabot]

Thebackson, on 29 October 2024 - 06:48 PM, said:

I tried free Proton VPN but it disconnects and doesnt support p2p connections.

My kids play ROBLOX and Fortnite and don't have any issues. Just MWO has the rubber banding.

I dont think MWO has enough player base to get a good dataset. Since no one else appears to be complaining about rubberbanding im kind of at a loss.

With no actual issues with the other two games, ISP issue could probably be ruled out. And said games would not be taking the same pathing as MWO once that data leaves the ISP network and hits the backbone. Try a different VPN? This is for testing/troubleshooting while launching and dropping into MWO without running any other programs, essentially do a clean boot.

• What are your actual in-game pings and FPS?
  
• And simply for short one or two drops testing, does the rubber banding occur at all times of the day?
  
• Security/Antivirus program? Recent updates may have reset settings. Set it up to ignore MWO game directory from active scanning
  
• Question, and just double checking, in the mechlab confirming there is no slight delay in moving and saving/making changes to mechs?
  
• Effects when dropping into the Testing Grounds?
  
• Dropping into the Academy?
  
• Or when you and your son drop into a Private Match?

Email Tech Support. They will ask for specific information, have you run tests and send said information to them, etc.


mwo@piranhagames.zendesk.com or click on Tech support at https://mwomercs.com/support

PS. You can ask a mod to move this thread to workaround, so it doesnt get lost in threads of this subforum, as well as makes it easier to find for those who may run into several issues.

Edited by Tarl Cabot, 30 October 2024 - 02:51 AM.

[Davegt27]

well you jinxed it

for me it says server says unknown

[Tarl Cabot]

Davegt27, on 30 October 2024 - 05:47 AM, said:

well you jinxed it

for me it says server says unknown

Hey, the roll of the dice!!!

[Thebackson]

Some further testing...

When playing a match if I run a continual ping to na1.mwomercs.com I get 3-4 packet drops out of about 400 pings in a match, each packet loss corresponds to a rubber banding event in the game as I am watching the pings in a separate monitor.

If I run another continuous ping to something like www.google.com while playing the match there is 0 packet loss to google during the match.

The packet loss is exclusively to the MWO server.

[Craeter]

I'm also experiencing rubber banding now, did not have this problem previously. Ping is good too. It's frustrating and may make me take another hiatus

[l33tworks]

I'm getting disconnects during the match where I am just insta booted to the login menu, however I can still hear my team mates speaking over the in game chat.

Trying to log back in for the next few minutes gets me "network error" the rest of the internet works fine and as I said I can still hear my team mates speaking.

[shockdiode]

The ping test is a good start to troubleshoot. I'd also suggest running mtr https://en.wikipedia...i/MTR_(software) to see where it's dropping.

I've had similar issues in the past though usually very intermittent. Usually my mtr runs showed drops somewhere along the path to mwomercs.com but prior to the actual destination. I'm on the west coast and did a test connecting to nordvpn via an instance in chicago (a little bit after where my drops were occurring in the path) and the packet loss went away.

In this case there was some weird path issue with my ISP or some peer of my ISP along the way as that would alleviate it entirely (and didn't seem to change my usual ping more than 1 or 2 ms.) The connection to the vpn endpoint took a different path and worked around the problematic router...

For what it's worth, I haven't been seeing this recently myself.

[edit: I'm not trying to shill for nordvpn here but that did totally work for me and, while not free, it's really cheap]

Edited by shockdiode, 18 November 2024 - 09:21 PM.

[-Winter]

Do a quick Traceroute and see if there is latency on the way. (Totally normal to drop a few hops if ports are being blocked along the way.)

Edited by -Winter, 19 November 2024 - 07:43 AM.

[KahnWongFuChung]

Bingo OP come back to play a game and I thought I was Michiel Jacson doing the moonwalk.

Edited by KahnWongFuChung, 19 November 2024 - 08:29 AM.