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How Long Does It Take To Get Bought Items?


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#1 Altanas Blade

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Posted Today, 06:15 AM

Aloha mates and merry christma for those who celebrate. i bought some items an hour ago but i dont get them ingame. is this normal? and how long does it take to be able to use them ingame?

#2 martian

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Posted Today, 08:17 AM

View PostAltanas Blade, on 25 December 2024 - 06:15 AM, said:

How Long Does It Take To Get Bought Items?

Aloha mates and merry christma for those who celebrate. i bought some items an hour ago but i dont get them ingame. is this normal? and how long does it take to be able to use them ingame?
Did you buy them in the Store?

Usually it takes one hour or so.

I say give it one extra hour and if nothing happens, use this e-mail to contact the MWO Support service:
mwo@piranhagames.zendesk.com
Subject: Billing

#3 epikt

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Posted Today, 08:35 AM

View Postmartian, on 25 December 2024 - 08:17 AM, said:

Usually it takes one hour or so.

From my experience it's often quicker than that.
Beware sometimes (don't know why) the popup about the new stuff doesn't show when you (re)load the game, so be sure to check in your mechbays.
But yep, contact support if your items don't appear ig.

Edited by epikt, Today, 08:35 AM.






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