15 replies to this topic

[Ionward]

After I install MWO, the game asks where it can put the patcher files, I set a custom path, then it says it cannot connect. I've added it to my firewall, tried installing without a custom install path, and it still won't patch.

The message: "An exception has occurred during a webclient request. Would you like to retry?"

[Ionward]

Adding to this, I click retry multiple times and it still won't work.

[Strider Zen]

Bump to this couple week old topic because this guy cant play mechwarrior. No one has enough skill to help Ionward? I suggested that he redownload and reinstall, did not work. I suggested for him to use default and custom paths, but neither worked.

[Asmodeus82]

Got same problem - cannot download anything new so can't play:/

Reinstal, change catalog - didnt help.

[Procella]

I have EXACTLY the same problem whe i tried to install on my better PC, but i already have it installed on my crappy PC and when i hit patch it just sort of sits there telling me patch 1/25 patching but the bar dues not progress. and after a while the launcher crashes.

Seems I'm not alone in this issue.

Edited by Procella, 28 November 2012 - 08:09 AM.

[Asmodeus82]

Problem is with system.cfg. Theres IP to host

-- The omicron online backend server address to connect to. This will be different per branch
oo_backend_server_address = "70.42.29.74"

And that IP host dont work. Need other one.

[Procella]

So what do we do then? are we just screwed or something?

[Asmodeus82]

Need to catch support or something:/ Im looking solution on free hand too but without results yet.

[Kalrithian]

I was getting a slightly differnt problem. When I ran the game it was still telling me the game was down for maint.

I just cut and pasted my system.cfg to my desktop and ran the game. It recreated the system.cfg file and I'm patching away.

Maybe it will work for you guys...

[Procella]

Sorry didn't help.

[Nooee]

First - uninstall the game.

Second - Check to make sure the date time setting is correct.

Third - Insure that your computer is fully updated.

Fourth - Download and install Microsoft® fix it http://support.microsoft.com/fixit/. Run this program to correct damaged files, file folders and registry key's

Fifth- Clear all your cache (DNS and Memory) http://www.mydigital...eset-dns-cache/

http://www.addictive...kly-and-easily/

Then restart the down load process.

Edited by Nooee, 29 November 2012 - 11:45 AM.

[Procella]

I run Windows XP for one, and second I don't like to use so many third party applications... I know it's paranoid but that's just how I am. ^^

Edited by Procella, 29 November 2012 - 01:02 PM.

[Asmodeus82]

@Nooee - I done what you wrote. Didnt change anything.

[Asmodeus82]

I wrote to support 2days ago and we stand on ticket #58086:

[color=#500050]

Justin Xyang (MechWarrior® Online™)[/color]

Dec 05 13:54 (PST)
Hello Asmodeus,
We are currently testing and investigating your issue and we will update you shortly.[color=#500050]


Best Regards,
Justin Xyang
GameMaster
MechWarrior® Online™[/color]

[Nooee]

Asmodeus82, on 05 December 2012 - 11:20 AM, said:

@Nooee - I done what you wrote. Didnt change anything.

Sorry that it did not fix the problem. Support is your best bet, sometimes it takes time to track down a problem.
The only other thing I can suggest is to do a system restore to a point before you started having the problem.

[Asmodeus82]

[color=#500050]

Still waiting


Justin Xyang (MechWarrior® Online™)[/color]

Dec 10 07:24 (PST)

Hello Asmodeus,
We didn't find any workaround for this issue. I'll pass this on to the devs so they can solve it. Thanks again for reporting it!