26 replies to this topic

[Shrubz]

When I click "PLAY" on the mini window/ start screen...

A window appears; shows the Mech Warrior Online logo; fades away into black, and the screen just remains black from that point on. My mouse cursor is the mech warriors cursor while in the window frame, but I cannot do anything (nothing happens when I click in the window). I can only move the mouse around in the black window.

Please let me know if I need to post images or describe the problem in greater detail, and thank you for your time.

[Xasher]

Hi Shrubz,

I have the same problems and need help.

My Graphics Card is a Radeon HD 4800.

[Shrubz]

I don't know if it is important, but I have Win7 Ultimate 64-bit, and an Nvidia 560 gtx

[Shrubz]

Is there anybody else who is having this issue? Or has anybody else heard of this issue in another forum post?

[Benden]

Had this issue twice in 1/2 hour game session :

Windows XP x86, Ati Radeon HD 4750, 4GB Ram. all drivers up to date.

[Shrubz]

The difference with my issue is I have never actually been able to play the game yet. The game starts and it turns to the black screen as I described earlier. I can only launch the game and get the black screen.

This black screen is a "down restored" program window, not a full screen window. I am not sure if this is how the game is supposed to launch for the first time, and then the graphical settings are supposed to be adjusted afterwards or not.

[ZM Hawk]

I'm having this issue as well. Funnily enough the game worked just fine while I was playing it in closed beta. I stopped playing in August and tried to come back just today. Running an AMD A6-3420M with a Radeon HD 6520G.

[Matthard]

yes same issue 12 GB rad 7700 series

[Weirdjedi]

Huh. I get the black screen too. I have the same kind of card: Radeon HD 4890. I wonder if the problem is linked somehow.

[Tal0s]

Same issue after this latest patch. I was running fine before. For Black Friday I get black screen. Windows 7 64 bit;
Radeon HD 7800

[Rugan]

Same issue here. I've never got to see the game. I do hear the nvidia Cryengine 3 tagline and some sound effects. At least it doesn't do bad things and I can just close the blank screen. Radeon HD 5870.

[KIL4]

Have the same issue. Radeon HD 6470
I

[Kill Dozer]

go vote in the patch 1.0.150/known issues/ forum, there is already a black screen thread there. I keep tabs on that forum since I experience about a half dozen "known issues" at any given time.

[EternalCore]

@ALL: Read here: Black Screen On In-Game Loading

[KIL4]

Dear EternalCore,
We are not a idiots. We can not launch the game ever in Mechlab. Only black screen i seee with cursor on screen. Nothing else. I checked all archives by 7 zip. Reinstal Netframe, Direct x and etc. But the problemis not solved
See log.



BackupNameAttachment=" Build(4418) 25 Nov 12 (17 25 45)" -- used by backup system
Log Started at 11/25/12 17:25:45
Running 32 bit version
Executable: D:\MO\MechWarrior Online\Bin32\MWOClient.exe
FileVersion: 3.4.1.4418
ProductVersion: 3.4.1.4418
Using STLport C++ Standard Library implementation
Added MOD directory <engine> to CryPak
Executable Command Line: "D:\MO\MechWarrior Online\Bin32\MWOClient.exe" flowthru

Total number of logical processors: 4
Number of available logical processors: 4
Total number of system cores: 2
Number of cores available to process: 2

Processor 0:
CPU: Intel Intel® Core™ i5-2520M CPU @ 2.50GHz
Family: 6, Model: 10, Stepping: 7
FPU: On-Chip
CPU Speed (estimated): 2.4 MHz
MMX: not present
SSE: present
3DNow!: not present
Serial number not present or disabled

Processor 1:
CPU: Intel Intel® Core™ i5-2520M CPU @ 2.50GHz
Family: 6, Model: 10, Stepping: 7
FPU: On-Chip
CPU Speed (estimated): 2.4 MHz
MMX: not present
SSE: present
3DNow!: not present
Serial number not present or disabled

[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'sys_spec_Quality' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'r_ssreflections' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_postprocessing' key 'r_sunshafts' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_postprocessing' key 'r_UseEdgeAA' is not missing in default
Windows 7 64 bit (build 6.1.7600)
System language: Russian
Windows Directory: "C:\windows"
Prerequisites...
* Installation of KB940105 hotfix required: no! (either not needed or already installed)
Local time is 17:25:45 11/25/12, system running for 28 minutes
4071MB physical memory installed, 2027MB available, 4095MB virtual memory installed, 50 percent of memory in use
PageFile usage: 28MB, Working Set: 19MB, Peak PageFile usage: 28MB,
Current display mode is 1600x900x32, (Unknown graphics card)
IBM enhanced (101/102-key) keyboard and 16+ button mouse installed
--------------------------------------------------------------------------------
Stream Engine Initialization
GameName: MechWarrior Online
BuildTime: Nov 20 2012 12:50:00
The video card doesn't fully support DX11 or DX11-pak file is absent! Switching back to DX9.
Windows Error Reporting is enabled setting exception handler
Font initialization
Physics initialization
Sound initialization
<Sound> Initializing AudioDevice now!
<Sound> Initialize FMOD with dynamic memory callbacks
<Sound> Starting to initialize Windows Audio Session API output!
<Sound> Drivers found: 2
<Sound> Available drivers:
1. @><:>3>2>@8B5;8 / 3>;>2=K5 B5;5D>=K (IDT High Definition Audio CODEC)
2. 0CH=8:8 4;O A2O78 (IDT High Definition Audio CODEC)
<Sound> FmodEx-AudioDevice: Now running on driver: @><:>3>2>@8B5;8 / 3>;>2=K5 B5;5D>=K (IDT High Definition Audio CODEC)
<Sound> Using speaker mode: FMOD_SPEAKERMODE_STEREO
<Sound> Initializing FMOD-EX now!
<Sound> Initialized FMOD-EX
<Sound> Available record drivers: 0 0AA82 2AB@. <8:@>D>=0 (IDT High Definition Audio CODEC) !
<Sound> Available record drivers: 1 !B5@5> <8:H5@ (IDT High Definition Audio CODEC) !
<Sound> Available record drivers: 2 8:@>D>= (IDT High Definition Audio CODEC) !
<Sound> Available record drivers: 3 8=. 2E>4 (IDT High Definition Audio CODEC) !
<Sound> Record config is set to autodetect using record driver 0
<Sound> Using FMOD version: 00044004 and internal 00044004!
<Sound> Initializing SoundSystem now!
Renderer initialization
used GeomInstancingThreshold is 2
Localized language content(english) not available or modified from the original installation.
Localized language content(english) not available or modified from the original installation.
Network initialization
[net] using iocp socket io management
network hostname: HPPROBOOK6560B.hprussia.com
ip:192.168.0.86
ip:192.168.229.1
ip:192.168.124.1
[Network Version]: RELEASE PURE CLIENT
MovieSystem initialization
Console initialization
Time initialization
Input initialization
AI initialization
Initializing Animation System
Initializing 3D Engine
Initializing default materials...
Script System Initialization
Entity system initialization
Initializing AI System
[PlayerProfiles] Login of user 'AAndreev' successful.
[PlayerProfiles] Found 1 profiles.
Profile 0 : 'default'
[GameProfiles]: Successfully activated profile 'default' for user 'AAndreev'
[Error] <Flash> Import error: GFxResource 'WeaponIcon' is not exported from movie 'CommonAssets.swf' [Libs/UI/FrontEnd/MainScreen/Options.gfx]
[Error] <Flash> Import error: GFxResource 'WeaponIcon' is not exported from movie 'CommonAssets.swf' [Libs/UI/FrontEnd/Bumpers/ToSBumper.gfx]
[Error] <Flash> Import error: GFxResource 'WeaponIcon' is not exported from movie 'CommonAssets.swf' [Libs/UI/FrontEnd/DialogMgr/DialogDispatcher.gfx]
[Error] <Flash> Import error: GFxResource 'WeaponIcon' is not exported from movie 'CommonAssets.swf' [Libs/UI/FrontEnd/MercHQ/DropCreator.gfx]
[Error] <Flash> Import error: GFxResource 'WeaponIcon' is not exported from movie 'CommonAssets.swf' [Libs/UI/FrontEnd/InnerSphere/ISMap.gfx]
[Error] <Flash> Import error: GFxResource 'WeaponIcon' is not exported from movie 'CommonAssets.swf' [Libs/UI/FrontEnd/Login/Login.gfx]
[Error] <Flash> Import error: GFxResource 'WeaponIcon' is not exported from movie 'CommonAssets.swf' [Libs/UI/FrontEnd/MechWarriorInfo/MechWarriorInfo.gfx]
[Error] <Flash> Import error: GFxResource 'WeaponIcon' is not exported from movie 'CommonAssets.swf' [Libs/UI/FrontEnd/MechLab/MechLabView.gfx]
[Error] <Flash> Import error: GFxResource 'WeaponIcon' is not exported from movie 'CommonAssets.swf' [Libs/UI/FrontEnd/PilotLab/PilotLab.gfx]
[Error] <Flash> Import error: GFxResource 'WeaponIcon' is not exported from movie 'CommonAssets.swf' [Libs/UI/FrontEnd/Store/Store.gfx]
[Error] <Flash> Error: GFxLoader failed to open 'FrontEnd/MechLab/MechBayLabel.gfx' [FrontEnd/MechLab/MechBayLabel.gfx]
[Error] <Flash> GFxLoader failed to open "FrontEnd/MechLab/MechBayLabel.gfx" [FrontEnd/MechLab/MechBayLabel.gfx]
[Error] [UIAction] MechBayLabel: Can't find flash file: "FrontEnd/MechLab/MechBayLabel.gfx"
[Error] <Flash> Import error: GFxResource 'WeaponIcon' is not exported from movie 'CommonAssets.swf' [Libs/UI/HUD/Screens/PauseMenu.gfx]
[Error] <Flash> Import error: GFxResource 'WeaponIcon' is not exported from movie 'CommonAssets.swf' [Libs/UI/FrontEnd/Common/CommonStore.gfx]
Patch Complete Received
Patch Complete Received
Patch Complete Received
Patch Complete Received
Patch Complete Received
[Error] Runaway thread
[Error] Runaway thread
[Error] Runaway thread
[Error] Runaway thread
[Error] Runaway thread
Ammo Pool Statistics:
[Error] Runaway thread
[Error] Runaway thread
System Shutdown
DXInput Shutdown
Closing PAK file: game\animations.pak
Closing PAK file: game\bumpers.pak
Closing PAK file: game\gamedata.pak
Closing PAK file: engine\engine.pak
Closing PAK file: engine\shaders.pak
Closing PAK file: game\localized\english.pak
Closing PAK file: game\causticvalley_ig.pak
Closing PAK file: game\desert_ig.pak
Closing PAK file: game\forestcolony_ig.pak
Closing PAK file: game\frozencity_ig.pak
Closing PAK file: game\industrial_ig.pak
Closing PAK file: game\rivercity_ig.pak
Closing PAK file: game\skyboxes_ig.pak.
eD

[KIL4]

Shrubz, on 08 November 2012 - 08:02 PM, said:

When I click "PLAY" on the mini window/ start screen...

A window appears; shows the Mech Warrior Online logo; fades away into black, and the screen just remains black from that point on. My mouse cursor is the mech warriors cursor while in the window frame, but I cannot do anything (nothing happens when I click in the window). I can only move the mouse around in the black window.

Please let me know if I need to post images or describe the problem in greater detail, and thank you for your time.

I mean this is my case. Not problem with starting level that you mean.

[Fidell]

a similar problem

[Axel Hunter]

Also having this problem. I installed the game for the first time, patched, and hit "Play". However, everytime I do, it brings up a blank window. I can move the in-game cursor in the window, but that's all. I can hear the "Achieved with CryEngine 3" and "NVidia" sounds, but still see nothing. I'm also running a Radeon HD 5770, so my guess is the problem lies in that.

[PhoenixGSR]

I only just got this I've been using the beta for a couple months now, and this only happened after the camo pack. I'm using Windows 7 64 bit. and DirectX 11. I was using DirectX 9.0c... perhaps it was that?

Edited by PhoenixGSR, 29 November 2012 - 09:31 PM.

[pr0m3t30]

I have the same problem, I have a Windows XP 32 bits

Edited by pr0m3t30, 22 January 2013 - 08:21 AM.