74 replies to this topic

[xxx WreckinBallRaj xxx]

PANZERBUNNY, on 11 December 2012 - 12:09 PM, said:

One of your protections against what? There is no mischief being done by PGI. Someone probably wants a new release video game for xbox and wants the money spent on this back.

Can you blame them? This is just Brawler Online now. Pew pew!

[PANZERBUNNY]

I can blame them because they didn't do product research and be a responsible customer.

[Bishop Steiner]

Quinton, on 11 December 2012 - 10:30 AM, said:

Is there anything as far as a EULA, or Terms of Use Agreement that states, "All purchases in Life are final"? I've been talking to GOD and I'm on the brink of never playing this Life again, let alone spend money on it.

Seriously, the game totally blows, you dont even get to respawn.

simple exploit to get around the "re-spawning issue".

Don't Die.

[Penance]

PANZERBUNNY, on 11 December 2012 - 12:09 PM, said:

One of your protections against what? There is no mischief being done by PGI. Someone probably wants a new release video game for xbox and wants the money spent on this back.

Consumer protections put in place for credit card purchases. Doesn't have to be mischief or fraud specifically, maybe he isn't happy with the product, he has that right. Any purhcase made with a credit card can be disputed with the bank up to 6 months after the purchase in most cases. Do you own a CC or rely on mom and dad, not being accusatory, just asking, becuase if you DO own a CC, you should at least understand what you can and can't do, what your rights are as a consumer....most people who would attack some one about this, probably doesn't own a CC, for whatever reason. Or you're just the best and smartest shopper in the entire world and never ever never ever have made a purchase you regretted.

Who are you to tell him he can't be happy with a product he bought, or that he shouldn't try to get a refund no matter how misguided that attempt might be? It's not our or your call. IN this instance it would be up to the bank to decide if PGI did / did not deliver on what they said...so the OP will probably not win the dispute, but does that mean he shouldn't even try?

Edited by Penance, 11 December 2012 - 12:21 PM.

[Lee Ving]

PANZERBUNNY, on 11 December 2012 - 12:16 PM, said:

I can blame them because they didn't do product research and be a responsible customer.

But... but... but... that would require things like acknowledging fallability, or personal responsibility!

Its way easier to pass the buck and moan a lot.

[WhiteRabbit]

Bishop Steiner, on 11 December 2012 - 12:17 PM, said:

simple exploit to get around the "re-spawning issue".

Don't Die.

why did you need to tell him that... now pgi will fix that exploit in the next patch. ....

[Bishop Steiner]

Lyteros, on 11 December 2012 - 10:32 AM, said:

I'd be more intrested to have a reply on where the 5+ mil from the founders fundraiser went.

I've seen (without proof!) posts claiming that only about 1,5 mil went into MWO.

I hear Canada is a really crappy Tax rate...............

and that Garth has an expensive Pokemon addiction.

[DevilJade]

CPT Hazel Murphy, on 11 December 2012 - 10:18 AM, said:

Thanks for the actual answer, even though i had to wade knee deep in troll ****.

I'm so glad so many people are comfortable talking **** to people they don't know behind the safety and security of a keyboard.

Maybe that's why LOL's community is so bad... or any game for that matter.

Thin skinned aren't we?

[Penance]

DevilJade, on 11 December 2012 - 12:22 PM, said:

Thin skinned aren't we?

even if he is, he has a point. every board I go to, someone posts an innocent question, and people jump down a person's throat..

internet tough is real tough....that's his point.

[Bishop Steiner]

Purlana, on 11 December 2012 - 11:38 AM, said:

Did he buy software?

Computer Games are software. Not coming on a CD doesn't change that, as the CD was just the medium to transport and transfer the game/ program, aka, the "Software".
Buying a song on Itunes rather than as a CD doesn't make it "not music" (although being an MP3 makes it a "not very good sounding piece of music")


So, YES.

[Deadoon]

Bishop Steiner, on 11 December 2012 - 12:25 PM, said:

Computer Games are software. Not coming on a CD doesn't change that, as the CD was just the medium to transport and transfer the game/ program, aka, the "Software".
Buying a song on Itunes rather than as a CD doesn't make it "not music" (although being an MP3 makes it a "not very good sounding piece of music")


So, YES.

Actually he didn't buy software, he bought real money derived currency for a free piece of software. Like station cash or steam credit.

He basically did a 1 way conversion between his own currency to a non transferable one.

Edited by Deadoon, 11 December 2012 - 12:28 PM.

[Bishop Steiner]

Max Power, on 11 December 2012 - 11:47 AM, said:

All the time? I've returned OS'es, Office, SAS, SPSS, Photoshop, etc. Course, I work in IT, so there is that bias, but you can in fact get refunds for games. Ask the buttloads that got one for Diablo 3. I'm also pretty sure other players have been able to get a refund for MWO.

Other companies ALLOWING a return does not obligate all companies doing so. And there was an explicitly stated point, that PGI said they would no longer be giving refunds after (and yes, I am too lazy to look it up right now). So PGI is under NO obligation to do so now.

[Justgreen]

Roland, on 11 December 2012 - 10:15 AM, said:

Hey, I'm bored with Call of Duty 2. I want a refund.

I want a refund for 6 years of wow subscription

[Penance]

Deadoon, on 11 December 2012 - 12:27 PM, said:

Actually he didn't buy software, he bought real money derived currency for a free piece of software. Like station cash or steam credit.

He basically did a 1 way conversion between his own currency to a non transferable one.

Yes and no. I'm assuming he want's a refund of his founders package, unless he said he wants MC purchases credited, but I'm assuming it's the founders.

Founders technically paid for a package that granted the MC yes, but it also provided the access to the game which was otherwise closed, which could be considered paying for the game. So, unless he was invited for free and decided to found, I would argue that founders basically paid to play, like me, if I didn't pay 120, 60 or 30, I would not have been able to play since closed beta, and would only be able to play now since it's available to the public.

Edited by Penance, 11 December 2012 - 12:34 PM.

[Max Power]

Bishop Steiner, on 11 December 2012 - 12:28 PM, said:

Other companies ALLOWING a return does not obligate all companies doing so. And there was an explicitly stated point, that PGI said they would no longer be giving refunds after (and yes, I am too lazy to look it up right now). So PGI is under NO obligation to do so now.

No idea what the hell you are talking about since I never mentioned anything about any companies being obligated to do refunds.

My post was a response to a specific person who asked me how often I return opened/used software. If you weren't butting into a conversation without a clue, well you would know that.

[SpiralRazor]

Pyr3x, on 11 December 2012 - 10:29 AM, said:

You are just mad because you do not understand the concept of "beta" and I am just mad because you are ignorant and I have to read posts like this all day from other people just like you. So my suggestion is to just be a man and walk away and play another game that makes you happy like Tetris, it's been out of beta for quite some time now and is far less complicated and best of all it's free and you don't have to ask for a refund should you feel it's unbalanced or lacking content.

Constant CaptainSaveAHos droning on about how "ITS R BETA OMAGERD!"

Is more tiresome then seeing rant threads.

[Bishop Steiner]

Bluten, on 11 December 2012 - 12:12 PM, said:

Can you blame them? This is just Brawler Online now. Pew pew!

YES.
1) Because they either knew that coming in, or did not do their research. That is the consumers responsibility.

2) As of THIS patch it is Brawlwarrior Online (For those too feeble minded to figure out how to beat ECM, anyhow, poor dears.), but that is one step in a long, and yes, SLOW, process to bring more and more content to the game (Something the user assented to knowing when they (probably) breezed past the EUA and clicked "Yes, I accept these terms and Conditions".

Especially since the Seller in no way has misrepresented it's services (Technically, as a BETA it is almost impossible to misrepresent, since services are in the process of being phased in).

[Bishop Steiner]

Max Power, on 11 December 2012 - 12:32 PM, said:

No idea what the hell you are talking about since I never mentioned anything about any companies being obligated to do refunds.

My post was a response to a specific person who asked me how often I return opened/used software. If you weren't butting into a conversation without a clue, well you would know that.

Ah yes, because QQing on a public forum is a closed private conversation.
And my post related precisely to the viability of said "option" and the overall irrelevance to the situation. Just because you are unable to put something in context, doesn't obligate me to spoon feed you , but I did just now for your convenience.

[xxx WreckinBallRaj xxx]

PANZERBUNNY, on 11 December 2012 - 12:16 PM, said:

I can blame them because they didn't do product research and be a responsible customer.

To be fair, we had no way of knowing they'd turn this into Brawler Online.

[Bishop Steiner]

Bluten, on 11 December 2012 - 12:39 PM, said:

To be fair, we had no way of knowing they'd turn this into Brawler Online.

and to be fair,since, we don't have a finished product on hand, jumping to said conclusion is just a little premature.

Of course, I still use my LRMs just fine, so maybe I just don't "get" it.