The most infuriating problem is, this could be fixed tomorrow with an obscenely small amount of work.
The ideal solution would be to have a PuG only queue, with no premades allowed. The obvious downside to this situation is the premade queues would take longer to start. It would get especially tricky when you have 3man premades for example... trying to find that 1man that wants to be in the premade queue would take a long time. So in the end, this doesn't really work for everyone ( but would make like massively nicer for PuGers ).
The compromise solution... put one premade on each side. DONE. Problem solved, major annoyances solved, people whining that it's all premades stomping them will go away because it would be balanced. It's not a perfect fix, but it's easy, its balanced and it wouldn't negatively impact the game in any way.
Finally, to make the newbie experience a little gentler, favour match making people getting the newbie bonus against each other. As they start gaining experience against other newbies, start putting them in the regular queue more often. This would also lesson the suicide charges later on, or hopefully it would.
What I dont see here is a downside to the compromise solution. Unless they are horrific coders, which I doubt they are, it shouldn't exactly be difficult putting a premade on each team. I think the majority of people would wait a few seconds longer for a match for a more balanced and enjoyable match. The only real downside I can see to this solution is the pugstompers might see their K/D ratios go down... something I couldn't give a damn about.
I know there is grand talk about improved match making down the road, that said, they could fix things so simply now, that they should slap on a bandaid fix... as I bet they are bleeding new users from the current experience. Then again, given the recent implementation of ECM... and worse, the complete lack of feedback on the subject, I have almost no expectations...
Edited by Serapth, 03 January 2013 - 01:16 PM.