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Stop Playing And Buying Mc, It's The Only Way To Make Them Listen.


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#1 Fenix0742

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Posted 22 January 2013 - 02:23 PM

From Ask a Dev 30: I can’t tell you how many people complain, yet play dozens if not hundreds of matches a day, and spend significant amounts of money. I generally don’t take it to heart any more, especially when comments come from someone who has 100s or 1000s of posts.

I'm tired of being told "soon." I'm tired of devs backing out of stated deadlines. I'm tired of devs answering questions on Reddit instead of here. I'm tired of playing the same 4.3 maps. But mostly I'm tired of not getting the "triple A" experience I was sold last year, only to see week after week, month after month of no change in Netcode, stability (4 fps bug, client hanging on shutdown, no DX11 to utilize my modern GPU) and no Community Warfare (90 days after Open Beta).

Apparently the only way to reach them is decreased profits and lower playercounts. I beg you: if you're not satisfied please stop playing daily, and stop buying MC. You vote with your wallet, not your post history. I vow from now on to only play on patch day to see if the game has SIGNIFICANTLY improved.

If you are satisfied by your MWO experience, by all means continue to play and enjoy. No one is trying to hinder your fun here. But if you're not happy, give them something to think about, and join me in finding something less disappointing to spend our precious free time.

EDIT: Ok, so going by some of the posts, including the one Garth quoted, many people are misinterpreting the quote as "devs don't care about people who post frequently." That is NOT what is being said at all. What is meant by it is that when you make posts claiming "the game is unplayable, not fun, crap, etc." and they look up your stats and see that you play 8 hours a day and buy MC every week, you are clearly exaggerating. "If the game was not fun, why are you spending all your time here?" is the question that they ask, and dismiss your complaint as simply Internet hyperbole. If ECM (to pick a hot topic as an example) just ruins the game for you, STOP PLAYING. Don't make a rage post and then keep playing, as you're effectively shooting your own argument in the foot. What would be better is to take a screenshot of your stats, don't play any matches until the next patch, check in for a few games, take another picture of your stats showing only a couple of matches, and the PM a developer or an IGP staff mod (like Chris K or miSs) detailing that this latest patch doesn't fix the important issues.

Actions speak louder than words. Let's do a small case study here: the recent implementation of the Cadet Bonus. I know back in closed beta, there were many topics on how Trial mechs and the very slow acquisition of a player's first mech would turn a lot of new players away, and this was voiced by mainly Founders. Many said that although the Founders were eager to put money towards this game sight unseen, someone not familiar to the franchise just looking for a new game wasn't going to be coerced into spending money on avoiding the harsh initial grind because there isn't really anything to hook them in with. These concerns were by and large ignored, possibly because the people saying their plan wouldn't work were people who the plan had worked on. Now fast-forward to Open Beta. New players came, and many probably left without saying anything. It didn't take long for the Cadet Bonus and the removal of the repair/rearm mechanics. Why?

Because PGI lost potential customers. They didn't rage about it, they just left. They hadn't invested anything other than the download anyways, so it wasn't a big deal to them, but the metrics that the devs keep tabs on caused them to change their stance.

I still have two weeks left on my founders premium time, and I'm just going to let it evaporate. PGI was kind enough to give me almost a month before patching in the activate button, so I'm not really losing a portion of my purchase. But think about the message I'm sending here: "That premium content you gifted me? Yeah, not really worth it to me." How motivated do you think I'm going to be to purchase more premium time in the future if I'm throwing away the free time? They may have sold me on a promise, and then pulled a bait and switch, and now I'm out my $60, but do you think I'll fall for it next time IGP tries to sell me something? Fool me once, shame on you; fool me twice, shame on me. If you have the willpower to walk away, they'll beg you to come back.

Also: Garth: the same goes for you. Actions speak louder than words. Sure you can come here and holler "How can you say we don't care? I write a MASSIVE email with suggestions each week," but you need to prove it to us. You can say you care about the community all you want, but you(the devs, whom you largely represent as the community manager) have neglected to provide updates on the status of changes to ERLL/PPC, even though Paul said that we'd be kept updated. You haven't provided us with examples of community suggestions that have been pushed through. You haven't made an official post on ECM, even though it's been a major complaint since it's implementation. You didn't even post the Ask a Dev answers on time, even though you gave yourself the weekend for the first time around. You say you care, but how can we believe you when you don't bother to keep your word. It's not like we're asking for an unreasonable rate of development (ok, so some of us are) but we just want to be kept in the loop, and instead you tell Reddit why PPC changes have been delayed, instead of the founders.

Edited by Fenix0742, 23 January 2013 - 08:27 AM.


#2 Skaroth

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Posted 22 January 2013 - 02:25 PM

Now you are figuring it out. ;)

Don't like the direction of the game or its prospects...? Quit, maybe check back later and see if it has improved. You only live once... why spend time doing stuff that annoys you?

#3 Oderint dum Metuant

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Posted 22 January 2013 - 02:27 PM

I got to admit, i was highly disappointed at the comment: We don't value to the people who care and are still here playing sorry actively BETA TESTING, and posting feedback/discussions daily.

We care about the guy with 1 post more.

Edited by DV McKenna, 22 January 2013 - 02:27 PM.


#4 LaserAngel

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Posted 22 January 2013 - 02:29 PM

The guy with one post is still going to point out what we've been saying for months now. But the value of their posts...

#5 Deamhan

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Posted 22 January 2013 - 02:30 PM

Even if you just stop buying mc. So what if you play? Not seeing the money coming in anymore will be enough of a wake up call.

#6 Wizard Steve

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Posted 22 January 2013 - 02:30 PM

They also mentioned that they'd pay more attention to you if you whined less often.

#7 Pikey

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Posted 22 January 2013 - 02:31 PM

Did this long ago. Until theres some decent development and a European server its not worth paying for. Theres no Content left to play.

#8 Fenix0742

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Posted 22 January 2013 - 02:33 PM

View PostDV McKenna, on 22 January 2013 - 02:27 PM, said:

I got to admit, i was highly disappointed at the comment: We don't value to the people who care and are still here playing sorry actively BETA TESTING, and posting feedback/discussions daily.

We care about the guy with 1 post more.

They already have your money though. The guy with 1 post is probably a new player. His question is probably along the lines of "I played a match in something called a Dragon, and I liked the gun, but it didn't have a lot of ammo, and shooting my laser a couple of times caused me to shut down. I see other players shooting lots of lasers many times, are they cheating or is this game Pay to Win or something"
To which the devs respond "Stock/Trial mechs are totally fine guys. However, if you want, you can buy MC to get your very own customizable mech NOW."

Bottom line is they only love you for your money.

#9 Super Mono

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Posted 22 January 2013 - 02:36 PM

The answers in the latest QnA were almost entirely non-committal, which judging from what was edited out is because they're not even sure what their staff is doing. The community manager is too busy making lame jokes and screwing around on reddit to actually do his job. If you try and give feedback and complaints to try and improve the game the devs look at your post count and play time and feel they can ignore you because you're already hooked. It basically says to me "We already have you money, now **** off, you're bothering me."

If the staff would rather complain about the community on reddit instead of doing their job here then I don't see why I should care about this game either

Edited by Super Mono, 22 January 2013 - 02:37 PM.


#10 Tabrias07

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Posted 22 January 2013 - 02:36 PM

I want this game to succeed. I want it to be good and live up to it's name. But right now it just isn't.

It's really disheartening for players to see management that doesn't seem to know what is going on (are JJ being worked on or not?), major game breaking bugs not addressed, and metagame community features (albeit interesting features) being pushed ahead of netcode, stability, and weapon balance, and at a snail's pace at that.

The new player experience in this game is still awful. The stock mech loadouts are universally terrible because of weapon balance and this game's broken heat system, and the youtube video is a really poor excuse for a tutorial. On top of that, the MC prices for Mechs are ridiculous.

In reference to Bryan's post that they need more positive reinforcement; hats off to Thomas for his fantastic work recently.

Edited by Tabrias07, 22 January 2013 - 02:48 PM.


#11 AlexEss

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Posted 22 January 2013 - 02:37 PM

Well you go your way if you think it is the right way.

But i feel you are blowing things way out of proportion. I do not know your gaming history (and truth be told i do not care either.) but personally i feel this game is progressing a a fair pace compared to the rest of the MMO's i have played and beta-tested. I can also sympathise with the dvs who i am sure are as (and most likley MORE) frustrated as you are that the time table have been pushed back. But that is game development for you and that is why we have thing like the trademarked Soon or Valve time. Heck Blizzard pushed games back so often it became a joke (we had yet to invent the meme back then so we had to do our humour without raptors or ceiling-mechs) Instead try and look at this as something positive, that they at least take the extra time to try and iron things out before they pile more stuff on to it.

But by all means step away. I can say with 100% certainty that you will get a mail once they "launch" and then you can come back and take a second look at the game. But doing what you do now serves no real good end. The only thing you do is paint your fellow gamers as to stupid to make up their own mind. Let other people make up their own mind and just step away, nobody likes a Don Quijote nor do anyone like being called a windmill.

#12 Duck Hunt

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Posted 22 January 2013 - 02:37 PM

I quit playing this game weeks ago. I check in every now and then with my merc group/ to see what changes have been made to this game.

#13 Kyryos

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Posted 22 January 2013 - 02:38 PM

Makes sense. If anything they should be listening to the paying customers. I for one won't buy anymore MC unless they make an Assault Hero mech that I want, or when they release new content such as maps, clan mechs, etc. I can't justify buying more MC to play on the same 4 maps over and over.

#14 Fenix0742

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Posted 22 January 2013 - 02:38 PM

View PostDeamhan, on 22 January 2013 - 02:30 PM, said:

Even if you just stop buying mc. So what if you play? Not seeing the money coming in anymore will be enough of a wake up call.

Because Bryan said that even though you're complaining, it can't be THAT bad because you're playing it for hours every day. It also helps round out the playerbase for those who are paying (that's partly why F2P works by the way) and proves that they're doing a good job. If the playercount goes down by a lot, they'll have to re-evaluate the situation: they might back off from their design philosophy of "minimum viable product."

#15 Bagheera

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Posted 22 January 2013 - 02:39 PM

That's a lot of words to explain a pretty fundamental concept of consumer economics.

#16 Particle Man

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Posted 22 January 2013 - 02:39 PM

if any of those issues were as bad as the dramatic forums like to make them out to be, you wouldnt have to make a post on the forums begging people to not play and buy stuff.

Those people that still play and buy stuff obviously find those issues (that are being worked on in the amount of time that it takes to fix them) are not bothered enough by those minor annoyances to quit.

Boo hoo, they missed a deadline. I would rather they miss deadlines for weeks than have to deal with the shitestorm that would happen due to whatever they added that wasnt ready and was in a broken state. People ***** about ECM like it just ***** their mother, and that is fairly close to how they want it to work. Imagine if they added something that was fully exploitable or truely game breaking for the majority of people, rather than some random hud bug that affects people occasionally? The forums would be on fire and garth would be dangling in a supply closet from his belt


if you dont like the speed that they're developing it, take a break for a few weeks/months and come back to it and see if it's fixed. Slow and working is better than fast and broken

#17 Krubarax

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Posted 22 January 2013 - 02:41 PM

Blasphemy!

#18 QuantumButler

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Posted 22 January 2013 - 02:41 PM

Everyone here using Ad homeniem arguments should really stop.

#19 DaZur

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Posted 22 January 2013 - 02:41 PM

It's human nature to complain...

Hate to tell you but regardless of the amount of forum "whining" your seeing / hearing... I doubt it's indicative of the over-all impression the majority of players feel.

The number of players "playing" and "spending" MC I believe speaks for the majority on this case...

#20 Elandyll

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Posted 22 January 2013 - 02:41 PM

No, to make them understand you have to

1) Provide constructive feedback

but also

2) hit them where it hurts: Use game resources (play - use bandwidth & server up time) while not paying any MC.

I have, in my case, swore to not pay 1 cent for anything until the most critical problems are fixed.
-> Netcode, Matchmaking, Lobby & in game VOIP, basic content for an actual public launch (Community Warfare or at least 2 other modes, and more than 4 maps), balancing ECM, Collision back. Oh, and the memory Leaks ...





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