328 replies to this topic

[Arnold J Rimmer]

The past couple of days now, since a small stealth patch (I find no mention of it on the forums or patch notes), I've been unable to get past the frontend. The Launch button is yellowed out, no 'Ready' banner appears over any of my 'mechs, and I can't Ready them through the Mechlab either. Information values and bars in the left window of the Mechlab also do not generate.

Restarting the client does not work, leaving it online for a while and going AFK does not help. Same issue every time. I just want to get my face stomped in a few PUGs!

[TriOptimum]

It doesn't take long to re-install if you let it download overnight. If you haven't fixed it by tonight, or you get impatient earlier, I'd uninstall it, manually delete anything left in the directory and your temp directories (dunno where the patcher stores temp files - Run CCleaner to clean temp folders easily), then download and re-install it. Works every time for me so far . Good luck!

[TriOptimum]

Same.

[GoriKarafong]

Hello MWO-Community,

I have found a really ugly bug with the latest MWO-Patch and I am interested if I am the only one?

So what is it?
I got sometimes during game a Crash2Mechlab bug. Once this happens the Crash2Mechlab happens again everytime exactly after the preMatch-Screen just before the BB-Startupsequence is starting. Worst of all this problem is not solved with a MWO-Client restart. It is only solved with a computer-restart.

Some background information:
I play since the CB and I had some Crash2Mechlabs before, but none like those. Also I got those maybe in the 1-5% range before. Now I have this ugly bug more in the 10-20% range. Which means after about 5 games I need to restart my computer. NOT FUN.

I informed support and got confirmation that this will get looked into by the Devs. So I hope that if I am not the only one with this problem, we as the community can help to narrow the problem down. As for now it seems that it happens with all kind of my own mechs, on each map. Looks pretty arbitrary. Last time I did a complete reinstall was the patch for this one. I also updated to the latestes drivers (GTX670) and moved from highest settings to one below.

Any help would be appreciated. As for now the game is nearly unplayable for me and my founder time is still ticking down (NOT FUN AGAIN).

I hope the devs find out what the problem is.

Regards
Gori

Edited by GoriKarafong, 10 February 2013 - 12:34 PM.

[Kyrs]

Was any error message provided with the crash, if so, which?
SIMPLE GAME FREEZING, MUST ALT TAB KILL APPLICATION, NO ERROR MESSAGE
Where in the game or menus did the crash occur?
IN GAMES, DRIVING AND SPECTATOR MODE + LARGE EXPLOSION
What steps had been taken prior to the crash occurring?
MOVING, DON'T THINK IT COLLISION
Does the crash re-occur for you if repeating those same steps?
SEEMS TO APPEND IN AVERAGE 1 IN 10 GAMES
What are your video settings, did you change them since last patch?
FULL SETTING, NO CHANGE SINCE LAST PATCH (ALL WAS WELL BEFORE THIS PATCH)
What are your System specs? (You can include them in a [spoiler] [ /spoiler])
INTEL i7 QUAD 2.8(OVERCLOCK 3.9,STABLE), NVIDIA 480(UPDATED DRIVER), 6 GIG OF MEMORY, ONLY THING THAT FREEZE ON THIS SYSTEM IS MWO
note: friends with lower end video card freeze on loading map screen

Edited by Kyrs, 10 February 2013 - 09:47 AM.

[GoriKarafong]

No one is reading this or answering? Is it possible that I am the only one with this kind of bug? SAD ME...

[DerDutchman]

Every since the feb patch I have seen soft-lock crashes (game only, screen freezes, no other programs are affected).

From what I can tell it is occurring randomly, no particular map, no particular timing (i've seen it in combat, out of combat, different maps, after only 2 games, after 15 games).

Can't provide much more info than that sadly, only that this is the first update that is having this problem.

i5-2500k
8gb Ram
GTX 570 (up to date drivers)

[assiprinz]

I also have this. The game freezes, and some seconds of the last sound effects loop over and over again. The only solution is to alt-F4 out of the game or force quit via task manager.

I sometimes got the feeling that this occurs everytime a bunch of missiles hit their target. Feels like some kind of 'hit/collision hickup'. Unfortunately, I don't know enough about how things work on a technical side, so I can't really tell if that's the case. However, I found something to significantly reduce these freezes.

I own a really decent gaming rig, and utilize a GeForce GTX 690, which is basically a Mutli-GPU on one board (two GTX 680).

In my NVidia control center, I manually deactivated the Multi-GPU support, and left the PhysX settings on auto.



Sorry for not posting an English Screenshot. The options in question are the two groups on the right hand side (radio buttons to deactivate multi GPU, dropdown for PhysX settings.

Perhaps someone with more technical knowledge can look into this, will also post detailed CPU-Z Sys specs etc. if asked for and helpful.

Edited by assiprinz, 10 February 2013 - 03:35 PM.

[Staplebeater]

I have had similar soft crash issues. Win7 "greys" out my screen and i get the popup saying that MWO is not responding. I did a reinstall last night and it only happened once today through a high number of games

[4P011Y0N]

I think it's a problem with the patcher. I started playing this game a couple of weeks and ago and from day 1 for me it has either been a random crash during a match, a Fread error crash while loading a match of a mech being used a second time, or crash while trying to exit a match. I must have uninstalled and reinstalled over 20 times and each time it is only one of the three problems I just stated.

[WassonG]

There is something seriously wrong with this last patch. My game has never locked and and crashed this much before.

6 times in the past two days.

[Gremlich Johns]

Ditto - game freeze.

dropped one match, less than 1 minute in, game freezes once shooting starts (mine). dumped to launcher, went in with another mech, same thing, less than a minute, shooting starts (mine), freeze. Apparently, my mech got killed anyway in the second match.

[DerDutchman]

So far I changed from full screen to window-full screen and I have not crashed since. If that is the case for people having similar problems they should post, as it would have to do with running full screen for some reason.

[WassonG]

okay, 4 times in roughly 2 hours tonight.

[WassonG]

make that 5 times.

[Dispiritor]

I'm also getting this occasionally since last patch; freeze or black screen... then to spectator mode after death. sometimes i can alt+tab out and back in and it will recover from "not responding".

i73770k 3.5; 16gb ram; msi 680gtx 2gb; asus sabertooth z77; samsung 840 series; win 8 pro 64bit

Edited by Dispiritor, 10 February 2013 - 08:11 PM.

[Uniquintus]

Ditto on crash to desktop during a match. Experienced it every single match I've tried since the patch.

Windows reports:

Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: MWOClient.exe
Application Version: 3.4.1.4418
Application Timestamp: 511555bf
Hang Signature: 0fc5
Hang Type: 0
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Hang Signature 1: 0fc5d8f93a39fbc289e845d003318134
Additional Hang Signature 2: 7650
Additional Hang Signature 3: 765067ae7898f9edfe90d44d5d375885
Additional Hang Signature 4: 0fc5
Additional Hang Signature 5: 0fc5d8f93a39fbc289e845d003318134
Additional Hang Signature 6: 7650
Additional Hang Signature 7: 765067ae7898f9edfe90d44d5d375885

Read our privacy statement online:
http://go.microsoft....88&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:

[BR0WN_H0RN3T]

I haven't changed anything since last patch, but now I'm either disconnecting at at start of the match of the screen is freezing. When I chekc Task Manager it says that the reprogram is unresponsive. This pacth has improved my gamplay performance but this connectivity issue is appalling.

[Mr Mantis]

I am getting a screen freeze about every 3 games. once frozen i can no longer alt-tab. must be ctrl-alt-del to exit. No lag or stutter before. only happened after the lost patch, no issues previously. Also suspect memory leak.

[BR0WN_H0RN3T]

Another crash!!! "commandbuffer overflow." Some sort of CryEngine failure.

EDIT: Just had another screen freeze. This is totally unacceptable. It was never ever this bad. I'm out until this is fixed.

Edited by Brown Hornet, 10 February 2013 - 10:23 PM.