328 replies to this topic

[Fireball11]

Neoxaero, on 13 February 2013 - 07:59 AM, said:

Looking at the last few pages of this thread it seems that this issue is happening on high end systems running intel chips + 6 series nVidia video cards.
Everyone mentions LRMs on screen/hitting target for this issue to happen. I would be great to get some offical feedback that their issue is being investigated.

I don't have a nvidia card, its a radeon 7970 and getting these freezes to. Just my last two battles crashed/froze. Was in a Centurion/Ilya fighting someone and some missiles hit my focused enemy -> mwo client stops responding The other 2 of the 4 crashes between my last post and this one(4.5 hours ago) involved me firing lrms -> crash and fighting only ballistics and energy weapens visible. This is annoying.

Edited by Fireball11, 13 February 2013 - 08:44 AM.

[mekabuser]

Neoxaero, on 13 February 2013 - 07:59 AM, said:

Looking at the last few pages of this thread it seems that this issue is happening on high end systems running intel chips + 6 series nVidia video cards.
Everyone mentions LRMs on screen/hitting target for this issue to happen. I would be great to get some offical feedback that their issue is being investigated.

it happened on my low end dual core too, never had ctd b4.. DId re install yesterday, plus they did maintenence ,patch.. Played 30 matches this morning , no CTD>. so fixed. i think..
BUT HDR bug,, where the screen turns black with weapons incoming was back like the devil.. Didnt notice if i still had the super good framerates from the previous patch.

[Jager Wolf]

I get this freezing bug as well.

i7 2600K
XFX 7970 Black
16 GB RAM

I have completed two complete uninstall/wipes and re-installs. The freezing comes back every time.

Two days ago just for giggles I used MSI afterburner to boost the core voltage on my card from 1175 mV to 1188 mV and the freezing seemed to go away. Played for the rest of the evening with no freezes.

Yesterday after work I dropped the voltage back to stock levels and played a few matches. Game froze again after 3-4 matches. Bumped the voltage back up to 1188 mV and again it seemed to go away.

I'm not tech savvy enough to know if the two can even be related but maybe someone out there who is can respond.

Note: I have had no issues with this card freezing on any other graphics intensive games (skyrim , BF3, etc...)

[Cynwulf]

I am getting a freezing bug as well when i go to task manager says mechwarrior online not responding. I have never had a freezing issue in this game up until now.

Nvidia Gforce GTX 580
Windows 7 64 bit
32 GB of ram

[Studebaker OMO]

This is so friggin annoying, every 2 or 3 games it completely locks up. Only task manager as a viable option to shut it down.
Don´t have any idea what causes it but it seems to have increased since last weeks patch.

[Stringburka]

I've gotten more of the freezing bug since the latest patch (today patch), though I haven't played enough to know for sure if it's just incidental.

And I'm running a quite low-end system with a Radeon 6800 series card.

[WMC Gomez]

Can't play the game. The game will freeze as soon as the new beginning information screen is being loaded. I never had this issue until this new "menu" was implemented. Now maybe i get to play 1 in 5 because i have to shut down the program and restart it. This is insane.

[Mr Everything]

I have crashed twice today, I was Typing in the second crash in the ingame chat. Yes i did increase my Video options, i will lower my options and keep troubleshooting

[zrap]

also got freezes at a random point in the game.

HD 7870 + i5-3570k - never had that until latest patch.

[Writhenn]

I've actually never had issues with this game before, but recently my game crashes on a occasional basis after the last major patch. I tried reinstalling the game and it does seem to help for a short time, but after a few days ago the issue reoccurs. Anyone else expierencing this?

Windows 7 ultimate 64 bit
I7-2700k
EVGA GTX-570
16GB Gskill RAM

[Splice]

Hellen Wheels, on 05 February 2013 - 12:48 PM, said:

Unable to quit game client without using Task Manager (again, this was an issue last patch for me, which seemed to have been fixed or just gone away, but its back) just had black window screen again.

No black screen for me... Three games though everything locked up... The screen just froze. Had to kill from Task Manager each time, very frustrating.

[BR0WN_H0RN3T]

Well, the problem seems to have disappeared for me. The only thing I did differenty is delete my "cache" folder in the root folder. Played last night for about 3 hrs straight in premade 8v8s. No crashes. No freezes. Note: LRMs generally weren't used in any game.

[Reech Strykemoore]

Since the Patch on 2/5 I have had game lockup in mid combat. This is completely new. Never had anything like it. It has happend on multiple maps. I do not get any error from game of course because of complete lock up, Task manager is used to stop the not responding program. Window error msg follows.

A problem caused this program to stop interacting with Windows.

[color="#0066cc"][color="#0066cc"]Problem signature:[/color][/color]

Problem Event Name: AppHangB1

Application Name: MWOClient.exe

Application Version: 3.4.1.4418

Application Timestamp: 511a9609

Hang Signature: a9c2

Hang Type: 2048

OS Version: 6.1.7601.2.1.0.768.3

Locale ID: 1033

Additional Hang Signature 1: a9c2302076a977aa6bc78630357d3983

Additional Hang Signature 2: 2c03

Additional Hang Signature 3: 2c03790ade64f0f039e1829d2a0ffd78

Additional Hang Signature 4: a9c2

Additional Hang Signature 5: a9c2302076a977aa6bc78630357d3983

Additional Hang Signature 6: 2c03

Additional Hang Signature 7: 2c03790ade64f0f039e1829d2a0ffd78

[color="#0066cc"][color="#0066cc"]Read our privacy statement online:[/color][/color]


[color="#0066cc"][color="#0066cc"]http://go.microsoft....88&clcid=0x0409[/color][/color]

If the online privacy statement is not available, please read our privacy statement offline:


[color="#0066cc"][color="#0066cc"]C:\Windows\system32\en-US\erofflps.txt[/color][/color]

[Redbull102]

4 games played today.
first 2 without problems.
3rd game froze after an enemy centurion ( last enemy mech ) in front of my ecm cicada was hit by team lrms and my 4 mlasers.
4th game froze after my centurion was hit by a gauss bullet.

Have a gtx 670 OC here.

My client now crashes every 2nd or 3rd match. Sometimes it is even the first match I play.
When the client freezes fraps stops working, Printscreen + Paint does not work too.
Have to close the client with the taskmanager, after the client was closed fraps and Paint work again.

Win 7 64bit
16GB Ram
GTX670 OC
i5-3570

Freezes of this kind began with the patch 5th Feb.
Changed no game-settings.

Best wishes
frustrated Redbull102

Edited by Redbull102, 14 February 2013 - 07:55 AM.

[patpowers1995]

Hellen Wheels, on 05 February 2013 - 12:48 PM, said:

Unable to quit game client without using Task Manager (again, this was an issue last patch for me, which seemed to have been fixed or just gone away, but its back) just had black window screen again.

I have had the exact same problem on and off, more frequently since the last patch. No problems at all on the previous patch, I thought it had been fixed.

[Stoneface]

Got the same freezing problems since the februari 5th patch. Almost lost 1,5 weeks of premium time now. Also very annoyed about the lack of any official response.

[blazarian]

I'm having some kinda hunch that the ongoing odd freezing is related somehow to locking with LRM/SSRM.

[TheArcher]

Froze again.

Error message after hitting End Task:

Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: MWOClient.exe
Application Version: 3.4.1.4418
Application Timestamp: 511a9609
Hang Signature: 9d19
Hang Type: 2048
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Hang Signature 1: 9d194e58d5ce95d5e9dd9ad41cf883a8
Additional Hang Signature 2: a64a
Additional Hang Signature 3: a64a6e24ab88da8a6c612cc20419010e
Additional Hang Signature 4: 9d19
Additional Hang Signature 5: 9d194e58d5ce95d5e9dd9ad41cf883a8
Additional Hang Signature 6: a64a
Additional Hang Signature 7: a64a6e24ab88da8a6c612cc20419010e

TheArcher, on 11 February 2013 - 05:47 PM, said:

Good evening,

I'm writing to report that I'm having issues with freezes, about one battle in ten. There seem to be two different freezes.

The first type happens most often. The video freezes and audio loops the last second or so. I have to start the task manager to end the client. This only started happening since 5 patches ago. Before that I had no issues. I downloaded the first four of those patches very close together, so I can't narrow it down as to which version first had the issue. I was having the issue before the last patch however. I haven't seen this type of issue with any other game I play. I haven't found any particular action that triggers the freeze. It just happens. Here is the message from Windows:

Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: MWOClient.exe
Application Version: 3.4.1.4418
Application Timestamp: 511555bf
Hang Signature: 9d19
Hang Type: 2048
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Hang Signature 1: 9d194e58d5ce95d5e9dd9ad41cf883a8
Additional Hang Signature 2: 05bd
Additional Hang Signature 3: 05bd059785a1bd41799e63b0f07a440f
Additional Hang Signature 4: 9d19
Additional Hang Signature 5: 9d194e58d5ce95d5e9dd9ad41cf883a8
Additional Hang Signature 6: 05bd
Additional Hang Signature 7: 05bd059785a1bd41799e63b0f07a440f
The second freeze seems to be video only. I have control of my mech, and hear weapons fire when I press a trigger. Alt+tab to the desktop and back to the game fixes the issue, so this is just inconvenient. I have seen this in DDO, so there's a chance it's a (video) driver issue.

I'm running a Core i5-3470 and nVidia GTX 660. The video options are set to Medium, full screen, 1920x1080. OS is 64bit Win7, SP1.

[Flapdrol]

Anyone with a lowend cpu having these freezes?

seems it's all i5's and i7's.

Edited by Flapdrol, 14 February 2013 - 03:05 PM.

[blazarian]

I played many matches without any crashes. I took a mech which has lockable missiles and bam, first enemy that I could lock on and crash. Same happened yesterday once.