328 replies to this topic

[KOZZY]

Im getting the same problem,been happening to me straight after patch day

i7 3770k
16GB memory,1866MHz
msi Lightning GTX 680

its been happening on settings from medium to ultra high

[MrPils]

Same issue here on 2 out of 3 PCs.

i7 950 + GTX460 - crashing / vid driver recovery / audio looping (even frequently crashes with driver recovery on receiving group invites, wtf is that about?).

i7 3770k + GTX470 - Crash/lag out and recover/epic slowdowns when looking at large numbers of missile explosions.

i5 2500k + GTX470 SLi - No crashes, working fine.


All 3 PCs are using version 310 nvidia driver and up to date intel drivers/sound drivers. All 3 also ran the game fine up until being patched on Tuesday. i7 950 has had a full game and driver reinstall, hasnt helped one bit.

[DerOger]

Same problem here, i had several freezes since the last patch

i7 3700
8gb memory
GTX 680
win 7 64-bit

[Deathcap]

Since the patch, I am getting booted to the login screen with the 'lost connection' message. My internet connection is very stable and my latency stays at a constant 40ms. I have no connection issues with any other mmo I play.

The game is also freezing at random points during a match. No video setting were changed from before the patch.


Win7 x64
i7-2600K 3.4GHz
16GB Ram
GeForce GTX 580

[Guarditan]

I do not have crashes in the game but sometimes the textures in the snowmap disappear and i only see some "grey" environment.
This also happend before this patch. When this bug occured my firend crashed. Luckily for him this bug only happend to me after the last patch.

My setting are on max. I have an 2GB Ati Radeon 6950, win 7 64 bit

[Fooooo]

I have had 2 hangs so far since the patch.


Both have been after dropping into the match and it is waiting for players while showing the chatbox + map + player names etc.

It filled the game, but didnt get rid of the chatbox etc.

After like 30 sec to 1 min I was thinking somethings wrong, then realised I couldn't chat either, then realised the game had froze.......

[Aurrous]

They will probably tell you to clean uninstall to include a registery cleaner. and re-intall the game. I've had the really bad luck with files being corrupted, or becoming corrupted after a patch. Fixing the files one at a time just makes it worse. (but it might help you.) There is a link on the forum somehere were they suggest Piriform Ccleaner. I used it twice, and updated my Bios (don't do it if you never have before.) and the game started working after i FINALLY got a good dl of uncorrupt files. You can also look through your boot logs and probably figure it out where the game is crashing and submit a ticket with your Log files, Crashdump, and DxDiag File.

[Randolph Yuan]

Warma, on 07 February 2013 - 12:22 AM, said:

I made this into its own thread, but it should be included here:
http://mwomercs.com/...-are-on-screen/

The thread includes a description of the freeze bug and some investigation around it, along with instructions to replicate it almost every time. If you need further information, please ask.

Did repeat this freezing screen issue, when i am 600m away and saw multiple missial hitting a mech.

[Flapdrol]

I've had the client crash on multiple occasions as well, before the last patch it was very stable.

[Banditman]

• Was any error message provided with the crash, if so, which?

No, these were lockups during match. I was playing normally for a few minutes, and then my screen locked up. No keys except CTRL ALT DEL worked. Task appeared "not responding" in Task Manager, was forced to end task. My teammates reported my mech was still in game and moving in the direction I was last piloting.

• Does the crash re-occur for you if repeating those same steps?

No, this happened a total of twice last night.

• What are your video settings, did you change them since last patch?

No, no change to video settings in quite some time now.

• What are your System specs? (You can include them in a [spoiler] [ /spoiler])

i5 3570, 8 Gig RAM, GTX560.

[ChaosGrinder]

I feel the need to report this as an extremely annoying bug i´m experiencing since the january patch.

I get random crashes back to mechlab when i´m ingame, no error message is displayed, no warning, it just happens. Bam, i´m in mechlab again. I´ve taken serveral measures against this, nothing helped, neither reinstalling nor deleting the shaders folder, which was advised in the german section.

What happens : Crash to mechlab for no visible reason

How to reproduce : Play the game

How to fix : If i´d only know that.

Please, fix this, it´s one of the most annoying things atm for me

[Matthew Craig]

Hi ChaosGrinder

We're definitely interested to gather more data on this issue, can you please post your system config and also what is your average ping. It would also be interesting to know what your variable ping is i.e. what is your min/max ping (you can just perform multiple pings/traces to any server in the toronto area to get an idea).

It sounds like your getting disconnected from the game server during play, the more information you and anyone else having this issue can provide the better to help us track it down.

Thanks

[ChaosGrinder]

Well, on my setup : Win 7 home premium
Intel Core i5 2500K (4 x 3.30 GHz)
8.192 MB DDR3
NVIDIA GeForce GTX570 (1280MB)

Average ping is 158 to 190, lag spikes go up to 600-800 ms, sometimes even worse.

Afer i get a discon, i can just jump into another mech and continue fighting on a new map where i get the crash too

Out of 50 games i´ve played since the January patch i´ve had 3 games without crash, the rest ... lost it while fighting, capping, standing around, walking around on the map, there is no way to predict when it´s going to happen

Edited by ChaosGrinder, 07 February 2013 - 09:15 AM.

[Taliesen Nightshade]

Since this latest patch I too have the same problem with random freezing of game, seems to only happen when the match would begin to load and/or some time during the match. I have uninstalled the game and reinstalled it and that didn't stop the problem. Even tried running it on Lap top and still got same results.

Intel core i7-2600 CPU @ 3.40GHz
8 gb ram (12gb virtual)
AMD Radeon HD 6800 with 1GB ram
Windows 7 (64)

[Fireball11]

Before the last patch i had 1(one) crash, a black screen. I play this game since december, so not a problem but today its very annoying. I played 5 games and 4 of them crashed in the middle of the game, it just froze. i deinstalled the game, cleaned everything manually and installed again. After 2 games it froze again.

System specs:
Win 7 64bit home premium service pack 1
Intel core i7 3770k 3.5ghz
16gb ram
Radeon HD 7970 3gb vram @ catalyst 13.2 beta 5

no oc!

Is the OmicronOnline Build(4418) 07 Feb 13 (18 22 51) of any interest? Its 175kb in size.

Omicron Build(4418) 07 Feb 13 (18 22 51):
BackupNameAttachment=" Build(4418) 07 Feb 13 (18 22 51)" -- used by backup system
Log Started at 02/07/13 18:22:51
Running 32 bit version
Executable: D:\MWO\MechWarrior Online\Bin32\MWOClient.exe
FileVersion: 3.4.1.4418
ProductVersion: 3.4.1.4418
Using STLport C++ Standard Library implementation
Added MOD directory <engine> to CryPak
Executable Command Line: "D:\MWO\MechWarrior Online\Bin32\MWOClient.exe" flowthru

Total number of logical processors: 8
Number of available logical processors: 8
Total number of system cores: 4
Number of cores available to process: 4

Processor 0:
CPU: Intel Intel® Core™ i7-3770K CPU @ 3.50GHz
Family: 6, Model: 10, Stepping: 9
FPU: On-Chip
CPU Speed (estimated): 3.4 MHz
MMX: not present
SSE: present
3DNow!: not present
Serial number not present or disabled

Processor 1:
CPU: Intel Intel® Core™ i7-3770K CPU @ 3.50GHz
Family: 6, Model: 10, Stepping: 9
FPU: On-Chip
CPU Speed (estimated): 3.4 MHz
MMX: not present
SSE: present
3DNow!: not present
Serial number not present or disabled

Processor 2:
CPU: Intel Intel® Core™ i7-3770K CPU @ 3.50GHz
Family: 6, Model: 10, Stepping: 9
FPU: On-Chip
CPU Speed (estimated): 3.4 MHz
MMX: not present
SSE: present
3DNow!: not present
Serial number not present or disabled

Processor 3:
CPU: Intel Intel® Core™ i7-3770K CPU @ 3.50GHz
Family: 6, Model: 10, Stepping: 9
FPU: On-Chip
CPU Speed (estimated): 3.4 MHz
MMX: not present
SSE: present
3DNow!: not present
Serial number not present or disabled

[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainLodRatio' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainTextureLodRatio' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainTextureLodRatio' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'sys_spec_Quality' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'r_ssreflections' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_postprocessing' key 'r_UseEdgeAA' is not missing in default
Windows 7 64 bit SP 1 (build 6.1.7601)
System language: German
Windows Directory: "C:\Windows"
Prerequisites...
* Installation of KB940105 hotfix required: no! (either not needed or already installed)
Local time is 18:22:52 02/07/13, system running for 119 minutes
16333MB physical memory installed, 14062MB available, 4095MB virtual memory installed, 13 percent of memory in use
PageFile usage: 27MB, Working Set: 18MB, Peak PageFile usage: 27MB,
Current display mode is 1920x1080x32, (Unknown graphics card)
IBM enhanced (101/102-key) keyboard and 16+ button mouse installed
--------------------------------------------------------------------------------
Stream Engine Initialization
GameName: MechWarrior Online
BuildTime: Feb 4 2013 11:54:04
Windows Error Reporting is enabled setting exception handler
Font initialization
Physics initialization
Sound initialization
<Sound> Initializing AudioDevice now!
<Sound> Initialize FMOD with dynamic memory callbacks
<Sound> Starting to initialize Windows Audio Session API output!
<Sound> Drivers found: 3
<Sound> Available drivers:
1. Lautsprecher (Realtek High Definition Audio)
2. Realtek Digital Output(Optical) (Realtek High Definition Audio)
3. Realtek Digital Output (Realtek High Definition Audio)
<Sound> FmodEx-AudioDevice: Now running on driver: Lautsprecher (Realtek High Definition Audio)
<Sound> Using speaker mode: FMOD_SPEAKERMODE_5POINT1
<Sound> Initializing FMOD-EX now!
<Sound> Initialized FMOD-EX
<Sound> Record config is set to autodetect using record driver 0
<Sound> Using FMOD version: 00044004 and internal 00044004!
<Sound> Initializing SoundSystem now!
Renderer initialization
used GeomInstancingThreshold is 2
Localized language content(english) not available or modified from the original installation.
Localized language content(english) not available or modified from the original installation.
Network initialization
[net] using iocp socket io management
network hostname: user-pc
ip:192.168.178.27
[Network Version]: RELEASE PURE CLIENT
MovieSystem initialization
Console initialization
Time initialization
Input initialization
AI initialization
Initializing Animation System
Initializing 3D Engine
Initializing default materials...
Script System Initialization
Entity system initialization
Initializing AI System
[PlayerProfiles] Login of user 'user': First Time Login - Successfully created default profile 'default'
[PlayerProfiles] Login of user 'user' successful.
[GameProfiles]: Successfully activated profile 'default' for user 'user'
Patch Complete Received
Patch Complete Received
Patch Complete Received
Patch Complete Received
Patch Complete Received
============================ Loading level mechlab ============================
======== mechlab is loaded in 3.0 sec ========
could not free all buffers from CDevBufferMan!
UnLoadLevel End: 0.3 sec
Game rules class: Assault
============================ PrepareLevel causticvalley ============================
Initializing default materials...
[Error] Runaway thread
[Error] Error: CTexMan::ImagePreprocessing: Scaling of 'textures/particles/weapons/laser_beam_1x4_lop0.dds' compressed texture is dangerous (only single mip) [File=textures/particles/weapons/laser_beam_1x4_lop0.dds]
[Error] Error: CTexMan::ImagePreprocessing: Scaling of 'textures/particles/weapons/ppc_beam_b.dds' compressed texture is dangerous (only single mip) [File=textures/particles/weapons/ppc_beam_b.dds]
[Error] [UIAction] HUD (0): UIElement does not have object _root.mcMain.mcCurrentLayout.mcSpecHud.SetName
======== causticvalley is loaded in 7.9 sec ========
[Error] locomotion-group not found: animations/mechs/stalker/lmg_files/land_to_fwd_fp.lmg
[Error] Error: CTexMan::ImagePreprocessing: Scaling of 'textures/particles/weapons/laser_beam_1x4_lop1.dds' compressed texture is dangerous (only single mip) [File=textures/particles/weapons/laser_beam_1x4_lop1.dds]
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
CGameClientChannel::Release
could not free all buffers from CDevBufferMan!
UnLoadLevel End: 0.4 sec
sv_gamerules = mechlab []
============================ Loading level mechlab ============================
Initializing default materials...
[Error] Error: CTexMan::ImagePreprocessing: Scaling of 'textures/particles/weapons/laser_beam_1x4_lop0.dds' compressed texture is dangerous (only single mip) [File=textures/particles/weapons/laser_beam_1x4_lop0.dds]
[Error] Error: CTexMan::ImagePreprocessing: Scaling of 'textures/particles/weapons/ppc_beam_b.dds' compressed texture is dangerous (only single mip) [File=textures/particles/weapons/ppc_beam_b.dds]
======== mechlab is loaded in 2.8 sec ========
could not free all buffers from CDevBufferMan!
UnLoadLevel End: 0.3 sec
Game rules class: Assault
============================ PrepareLevel frozencity_night ============================
Initializing default materials...
[Error] [UIAction] HUD (0): UIElement does not have object _root.mcMain.mcCurrentLayout.mcSpecHud.SetName
======== frozencity_night is loaded in 6.9 sec ========
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] [UIAction] HUD (0): UIElement does not have object _root.mcMain.mcCurrentLayout.mcSpecHud.SetCount
[Error] [UIAction] HUD (0): UIElement does not have object _root.mcMain.mcCurrentLayout.mcSpecHud.SetCount
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
CGameClientChannel::Release
could not free all buffers from CDevBufferMan!
UnLoadLevel End: 0.3 sec
sv_gamerules = mechlab []
============================ Loading level mechlab ============================
Initializing default materials...
======== mechlab is loaded in 3.2 sec ========
could not free all buffers from CDevBufferMan!
UnLoadLevel End: 0.3 sec
Game rules class: Assault
Level frozencity_night does not support Assault gamerules.
============================ PrepareLevel frozencity_night ============================
Initializing default materials...
[Error] [UIAction] HUD (0): UIElement does not have object _root.mcMain.mcCurrentLayout.mcSpecHud.SetName
======== frozencity_night is loaded in 7.4 sec ========
[Error] locomotion-group not found: animations/mechs/stalker/lmg_files/land_to_fwd_fp.lmg
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf

[ChaosGrinder]

Quote

============================ Loading level mechlab ============================
======== mechlab is loaded in 3.3 sec ========
could not free all buffers from CDevBufferMan!
UnLoadLevel End: 0.3 sec
Game rules class: Conquest
============================ PrepareLevel frozencity_night ============================
Initializing default materials...
[Error] Runaway thread
[Error] [UIAction] HUD (0): UIElement does not have object _root.mcMain.mcCurrentLayout.mcSpecHud.SetName
======== frozencity_night is loaded in 14.8 sec ========
CHAT ALL- ChaosGrinder to :
swede , swede swede
CGameClientChannel::Release
could not free all buffers from CDevBufferMan!
UnLoadLevel End: 0.4 sec
sv_gamerules = mechlab []
============================ Loading level mechlab ============================
Initializing default materials...
======== mechlab is loaded in 3.5 sec ========
[Error] Runaway thread
[Error] Runaway thread
[Error] Runaway thread
[Error] Runaway thread
[Error] Runaway thread
could not free all buffers from CDevBufferMan!
UnLoadLevel End: 0.0 sec
Ammo Pool Statistics:
homingrocket: 6
bullet: 25
waypointrocket: 0
javelin: 0
[Error] Runaway thread
[Error] Runaway thread
System Shutdown
[Error] Runaway thread
DXInput Shutdown
Closing PAK file: game\animations.pak
Closing PAK file: game\bumpers.pak
Closing PAK file: game\gamedata.pak
Closing PAK file: game\objects.pak
Closing PAK file: game\scripts.pak
Closing PAK file: game\shadercache.pak
Closing PAK file: game\shadercachestartup.pak
Closing PAK file: game\shadersbin.pak
Closing PAK file: game\sounds.pak
Closing PAK file: game\textures.pak
Closing PAK file: engine\engine.pak
Closing PAK file: engine\shaders.pak
Closing PAK file: game\localized\english.pak
Closing PAK file: game\causticvalley_ig.pak
Closing PAK file: game\desert_ig.pak
Closing PAK file: game\forestcolony_ig.pak
Closing PAK file: game\frozencity_ig.pak
Closing PAK file: game\industrial_ig.pak
Closing PAK file: game\rivercity_ig.pak
Closing PAK file: game\skyboxes_ig.pak

This is what my Omricon presents me upon crash to mechlab Hope that helps

[Arkatrex]

yeah, two of my colleagues have this problem after the patch, too.

In my case it hangs while overheat / shutdown / powerup sequences.
Well...i do not think that it depends on it. Maybe too much effects or maybe a new memory leak (videocard?)

Best Regards,
Arka

[Jonathan Paine]

Niko Snow, on 05 February 2013 - 09:06 AM, said:

All Crash and Stability related posts will be merged into this thread for simplified reference and overview.

Please attempt to respond to the following questions in your responses:

• Was any error message provided with the crash, if so, which?

None whatsoever

• Where in the game or menus did the crash occur?

In game after 5-6 minutes play - game exits to desktop, windowed version of the client still running without a hitch. It is like being forcibly ejected from the game. There is no interruption in Raidcall, so it does not seem to be a network drop.

• What steps had been taken prior to the crash occurring?

Playing the game, nothing special

• Does the crash re-occur for you if repeating those same steps?

Completely random. Sometimes happens twice in a row, sometimes I can play for hours without a hitch

• What are your video settings, did you change them since last patch?

All on the highest, apart from AA (lowest). 1920x1080 no changes from last patch

• What are your System specs? (You can include them in a [spoiler] [ /spoiler])

AMD Phenom II x6@4ghz, 8gb ram, AMD 6970 video, windows 7 x64pro

Edited by Jonathan Paine, 07 February 2013 - 11:58 AM.

[Erouz]

• Was any error message provided with the crash, if so, which?

No, these were lockups during match just when i play awesome aws-8q i have two other awesome and no problem no changes in setings after patch.

[iHover]

Pre patch the game was stable, now I freeze and have to exit via task manager often at least 1 out of four drops.