269 replies to this topic

[Splatterbug]

RG Notch, on 25 February 2013 - 03:23 PM, said:

If you've already convinced yourself it's a scam and you're still not sure if you should give them more money, well that's ******* stupid.

If I could change the initial post in a more rational manner, I would. I was pissed at the time. We all make mistakes.

I would still describe it ina negative way; so "scam" becomes "lame crap and they won't fix it"... Not sure if everyone's tone would be different.

[Tarman]

zverofaust, on 25 February 2013 - 03:28 PM, said:

What is it with people always wanting to apply some nefarious undertone to what is always simply general incompetence.

Aaaaand zvero responds to the thread with actual reality. This I believe is now officially over except for peanut shells, more sniping and OP yelling at the clouds to get their dirty shadows off his lawn.

[riverslq]

Splatterbug, on 25 February 2013 - 03:29 PM, said:

That's kind of the point; the instructions weren't readable without digging through 50 million forums post. News entries? Ever seen the news feed for this place? Each useful news entry is drowned out by 50 of these "ISN whatever" in-character postings.

Yes.. Their News Feed is the place to get instructions from them; as my initial post even stated... that's bugged..

You're the only one with this problem.
I think that's pretty self-explanatory on it's own.

[Krellek]

Splatterbug, on 25 February 2013 - 03:26 PM, said:

I was warned for months before I bought the game to be warned?

You people are sooooo lost in your own assumptions and disconnected from the facts.. it's funny how you make such statements thinking they are so finite just because you typed them.

I was not warned for months as I was not warnable for months; nor were the references to said warnings obvious or made available int he span of time I could have assimilated them. As stated, the only pertinent NEW warning was since my purchase was made on October 26th; with the "last reset" in question being on October 29. On November 2nd, I played the game w/o reading the website or potential email (My archives don't show it. They'd show it even if deleted. Never came to me.)

Facts just get in the way of people opinions.

How does any of that stop you from reading Patch Notes? Patch notes which aren't buried in '50 million' forums threads.

[DeathofSelf]

Splatterbug, on 25 February 2013 - 03:26 PM, said:

I was warned for months before I bought the game to be warned?

You people are sooooo lost in your own assumptions and disconnected from the facts.. it's funny how you make such statements thinking they are so finite just because you typed them.

I was not warned for months as I was not warnable for months; nor were the references to said warnings obvious or made available int he span of time I could have assimilated them. As stated, the only pertinent NEW warning was since my purchase was made on October 26th; with the "last reset" in question being on October 29. On November 2nd, I played the game w/o reading the website or potential email (My archives don't show it. They'd show it even if deleted. Never came to me.)

Facts just get in the way of people opinions.

Since you seem to be ignoring this question, which has been asked by others....

So you bought into the founders a few days before it went to open beta? Then how would you know about the resets?

[Splatterbug]

Jason Parker, on 25 February 2013 - 03:25 PM, said:

None. And by how you phrased that I can tell even you as a casual gamer have gathered the common knowledge that going from closed to open beta involves a wipe.



None. Everybody get's emailed. Allways. This is no obfuscation.



That my friend depends heavily on who is currently defining the term "casual player". By some definitions the mere fact you're playing a non-browser game on a PC instead of a Wii or Smartphone makes you a non-casual player aswell.

Also what type of casual gamer buys himself into closed betas?

Yes; closed to open beta causes a wipe. open beta to opening causes a wipe; everywhere but MWO. That's part of the point.

Everyone didnd't get emailed. Sorry to inform you; the internet doesn't always work. Most code doesn't work right, either. Let's argue "sent" vs "arrived" next.. right?
Casual in my book means.. login a few times a month rather then 4-7 times a week for 2-5 hours.

Rallog, on 25 February 2013 - 03:27 PM, said:

There was a giant banner with Open Beta (click for details). The fact that they had it posted in a minimum of 3 very visible locations including an email directly to you means that you were the negligent party, not them.

Also I really don't think you're reading half of what you're responding to, as half of your post made no sense and was surely not directed at my post you were quoting. You're also putting things in quotes as if I said them, when I said nothing of the sort.....

You are now halfway caught up with the technical facts as have been covered. I shall await you to get caught up on the rest.

[AztecD]

OPJust leave, no one here cares

[Skizzak]

Splatterbug, on 25 February 2013 - 03:32 PM, said:

If I could change the initial post in a more rational manner, I would. I was pissed at the time. We all make mistakes.

I would still describe it ina negative way; so "scam" becomes "lame crap and they won't fix it"... Not sure if everyone's tone would be different.

There is an edit button but I don't know if you want to travel your cursor through "50 Million" pixels to click it.

Joking aside at least you are starting to see the main issue here.

[headbasher]

Big Brother is watching you


/Que menacing music

[Splatterbug]

Krellek, on 25 February 2013 - 03:27 PM, said:

What I can't seem to wrap my head around is how someone (the OP) who so clearly seems to possess a decent level of intelligence can't seem to grasp the only point that needs to be made here:

If PGI hadn't notified the MWO population properly, this would have been an issue months ago when open beta went live. As it stands, the OP is refusing to accept the notion that he made an error in judgement. An error which could have been avoided had he simply READ the PATCH NOTES. But he didn't and he is upset now.

PGI notified everyone. I have multiple emails telling me of updates and changes. Patch notes are ALWAYS online and up to date.

The OP could have dropped in a match and asked via chat before spending MC, but he didn't.

The OP could have read patch notes, but didn't.

The OP could have saved or read emails, but didn't

The OP could have done numerous other things to find out, but didn't.

Instead, the OP logged into a beta game months later, didn't bother to update himself on anything and is now spamming the forums with PGI hate because his ignorance and sheer laziness got the better of him.

I understand that completely. In fact, that's what I opened it all up with regarding "Anyone else....".

In fact, the last person that point out the same thing you did got a reply from me stating "BINGO!" for actually pointing out and answering the question.

Clearly I am a minority. I got caught in a small screwed up window of got the shaft for a few thousand MC.

All my responses are just having fun with the various replies that omit facts or act vitriolic.

I'm really bored today and although I started off quite mad at PGI, I've forgotten that as I have fun with the players. Good stuff.

But yes, you are correct. But I never refused to accept the notion that I was wrong for not reading the forums or patch notes. I've stated that a dozen times. I pointed out the timings and the windows it was allowed to happen in; a matter of days of not reading, and the launcher after open beta and the MC spending interface not making it clear.

No refusal on my part. Good clean fun.

[Krellek]

Ingredients

• 2 1/4 cups all-purpose flour
  
• 1/2 teaspoon baking soda
  
• 1 cup (2 sticks) unsalted butter, room temperature
  
• 1/2 cup granulated sugar
  
• 1 cup packed light-brown sugar
  
• 1 teaspoon salt
  
• 2 teaspoons pure vanilla extract
  
• 2 large eggs
  
• 2 cups (about 12 ounces) semisweet and/or milk chocolate chips

Directions

• 
  
  Preheat oven to 350 degrees. In a small bowl, whisk together the flour and baking soda; set aside. In the bowl of an electric mixer fitted with the paddle attachment, combine the butter with both sugars; beat on medium speed until light and fluffy. Reduce speed to low; add the salt, vanilla, and eggs. Beat until well mixed, about 1 minute. Add flour mixture; mix until just combined. Stir in the chocolate chips.
  
• 
  
  Drop heaping tablespoon-size balls of dough about 2 inches apart on baking sheets lined with parchment paper.
  
• 
  
  Bake until cookies are golden around the edges, but still soft in the center, 8 to 10 minutes. Remove from oven, and let cool on baking sheet 1 to 2 minutes. Transfer to a wire rack, and let cool completely. Store cookies in an airtight container at room temperature up to 1 week.

Edited by Krellek, 25 February 2013 - 03:43 PM.

[RG Notch]

AztecD, on 25 February 2013 - 03:37 PM, said:

OPJust leave, no one here cares

I care Princess..

[Splatterbug]

Krellek, on 25 February 2013 - 03:27 PM, said:

What I can't seem to wrap my head around is how someone (the OP) who so clearly seems to possess a decent level of intelligence can't seem to grasp the only point that needs to be made here:

If PGI hadn't notified the MWO population properly, this would have been an issue months ago when open beta went live. As it stands, the OP is refusing to accept the notion that he made an error in judgement. An error which could have been avoided had he simply READ the PATCH NOTES. But he didn't and he is upset now.

PGI notified everyone. I have multiple emails telling me of updates and changes. Patch notes are ALWAYS online and up to date.

The OP could have dropped in a match and asked via chat before spending MC, but he didn't.

The OP could have read patch notes, but didn't.

The OP could have saved or read emails, but didn't

The OP could have done numerous other things to find out, but didn't.

Instead, the OP logged into a beta game months later, didn't bother to update himself on anything and is now spamming the forums with PGI hate because his ignorance and sheer laziness got the better of him.

Oh. Otherwise, I'm not the one spamming. I'm just replying to everyone spamming me. I'll stop once the replies stop.

Skizzak, on 25 February 2013 - 03:31 PM, said:

Just curious. What did you spend the 2000 MC on and why do you want the 2k back?

CN9-YLW.

Not really worried about the MC or the mech. I am more just annoyed by the companies behavior.

[Lycrin]

I got a email notification when they went open beta and reset everything. Obviously if didn't sign-up for event notifications or followed the news of the game then it really is your own fault man.

[Kekrebos]

Splatterbug, on 25 February 2013 - 03:36 PM, said:

You are now halfway caught up with the technical facts as have been covered. I shall await you to get caught up on the rest.

Technical facts? Like you are apparently unable to click giant buttons? Or open emails?

Yeah, I'm with you guys, definitely troll.

[Chrithu]

Splatterbug, on 25 February 2013 - 03:29 PM, said:

Yes.. Their News Feed is the place to get instructions from them; as my initial post even stated... that's bugged..

Get's us back to their emails.

Those are a reliable source of relevant info eversince and not, as you say, spam. It basically is their newsfeed minus the ISN stuff mailed to you for your convenience. Read their mails and you will never miss any patchnotes, info regarding upcoming changes, sales event, ingame event EVER. It is that simple.

But you seem to have forgotten or overlooked yourself that this isn't even your point.

Your point is: I missed the info for whatever reason (it really doesn't matter, the info was available, not getting it is failure of your end, which to remind you you admitted to yourself a few pages ago), I wondered why there was no more MC reset after FOUR months. They inform me I was informed. I want a refund. They won't give it to me. So I conclude they scammed me.


Are we clear now what's your point? If so could we please take a breath move on and try to understand that denying you that refund is not a scam at all. It can be seen as bad customer care. Which as I tried to get across numerous times depends on how you approached them regarding the refund of those MC.

From what I gathered I imagine the dialog went like this:

You emailed PGI support: "Hey folks. I've noticed my MC weren't reset in quite some time now. I'd really like to spend them on some of those new Hero Mechs to play around with. What's up? When's the next reset coming?"

They answered: "Resets stopped with Open beta. You were notified of that."

You: "No you didn't."

They: "Yes we did. We sent an email on [insert date as I am confused]."

You: "I do not read your spam."

They: "It was on the forums and launcher news feed aswell as in the patchnotes."

You: "Your forum's a mess. The news feed is a bugged mess. I don't want to read patchnotes I want to play the game. And now I want those MCs back as you failed to inform me."

They: "Haha. That was a good one."



I underlined the part in that conversation that lead to the undesired outcome. Blaming your faults on others is a fail way to get what you want.

Edited by Jason Parker, 25 February 2013 - 03:45 PM.

[Splatterbug]

zverofaust, on 25 February 2013 - 03:28 PM, said:

What is it with people always wanting to apply some nefarious undertone to what is always simply general incompetence.

Good point.

At this rate I don't really blame the company for it being a "scam". They are just incompetent. I have to decide on my own if they are worth spending more money on in light of their incompetence.

Rallog, on 25 February 2013 - 03:29 PM, said:

Also:
http://mwomercs.com/...date-august-7th

AUGUST 7th they posted, well in advance of the open beta this nugget:

• The Founders Program "Credits" and "In Game Currency / MC" are ready for you to spend at will.
  
  Important: You will be refunded the entire amount each time we patch the game during Closed Beta & once again when we commence the Open Beta.

Once all Founder's Members are in the Open Beta, your premium account bonuses will be treated as "live" and any MC used will be permanently spent.

That's great for them. That fits completely into all the facts that I have stated so far. Anything new?

[riverslq]

[Splatterbug]

Moromillas, on 25 February 2013 - 03:31 PM, said:

Damn those Illuminati ********, they're getting into everything nowadays.

Just tell support that you didn't get the email about the resets and thus didn't know about it. I'm sure they'll fix it. Not anyone's fault if the mail didn't work, it happens sometimes.

I did. They wouldn't. I got a bit of lip just for asking. Hence, I was pissed and posted this thread.

Congzilla, on 25 February 2013 - 03:31 PM, said:

How I imagine the OP.

My helmet is plaid.

[LogicSol]

Splatterbug, on 25 February 2013 - 03:46 PM, said:

That's great for them. That fits completely into all the facts that I have stated so far. Anything new?

So you admit they informed you then, so where is the problem?