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What About The Silent Majority?


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#61 FrDrake

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Posted 03 April 2013 - 11:29 AM

Garth posted in announcements they are planning a hotfix for at least one of the major crash types.

#62 Noobzorz

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Posted 03 April 2013 - 11:30 AM

View Postzmeul, on 03 April 2013 - 10:47 AM, said:

done


My world got a little brighter just then.

What a scumbag.

#63 Hotthedd

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Posted 03 April 2013 - 11:30 AM

Let's see if I get the OP's point. 1. Most people do not use the forums, 2. These are the SAME majority(?) of people who want 3PV and respawns, 3. these people will be put off from playing due to the bugs. IMO, this is a win/win situation.

#64 Xendojo

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Posted 03 April 2013 - 11:38 AM

View PostHotthedd, on 03 April 2013 - 11:30 AM, said:

Let's see if I get the OP's point. 1. Most people do not use the forums, 2. These are the SAME majority(?) of people who want 3PV and respawns, 3. these people will be put off from playing due to the bugs. IMO, this is a win/win situation.


You missed it.

The real point is that patches this broken should not be happening this late in the game(so to speak), and are probably negatively impacting new player retention more than we realize.

Also that something needs to be done about this OUTSIDE of the forums, that lets the users that don't come here( the majority) know that these seriously crippling bugs are being dealt with in a timely fashion.

If that majority gets turned off...we don't get them back. That's BAD.

It's actually a lose/lose for us. Smaller player base means less income means less development means game slowly dies in a pool of hardcore mechhead tears.

Including mine...I don't like to cry....

#65 BlackBeltJones

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Posted 03 April 2013 - 11:41 AM

View PostSir Trent Howell, on 03 April 2013 - 07:52 AM, said:

It's a Beta. If you don't know how to get on a forum to report bugs/issues, then you have no business being in a Beta and your opinion doesn't matter. You signed on to a Beta, ostensibly, to help report bugs and improve the game. If you don't have access to the forums to report bugs, then, well, you can figure it out.

Would you advise PGI to quote on this for their New Player Recruitment program? And how does this square with PGIs assertion that the majority of the player base never logs into the forum?

Edited by BlackBeltJones, 03 April 2013 - 11:42 AM.


#66 Xendojo

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Posted 03 April 2013 - 11:42 AM

View PostFrDrake, on 03 April 2013 - 11:29 AM, said:

Garth posted in announcements they are planning a hotfix for at least one of the major crash types.

And this does what for someone who is right now playing their very first game of MWO?

Nothing, it does nothing.

"At least one of the major crash types" See the fail in this? Because it is painfully evident to me.

It only takes minor stuff to turn a player off of a game forever. Even less if they have no emotional attachment to said game, as most of us here on the forums do.

#67 Hotthedd

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Posted 03 April 2013 - 11:43 AM

View PostXendojo, on 03 April 2013 - 11:38 AM, said:


You missed it.

The real point is that patches this broken should not be happening this late in the game(so to speak), and are probably negatively impacting new player retention more than we realize.

Also that something needs to be done about this OUTSIDE of the forums, that lets the users that don't come here( the majority) know that these seriously crippling bugs are being dealt with in a timely fashion.

If that majority gets turned off...we don't get them back. That's BAD.

It's actually a lose/lose for us. Smaller player base means less income means less development means game slowly dies in a pool of hardcore mechhead tears.

Including mine...I don't like to cry....


I got your point, I just disagree with you. Personally, I do not care about the short attention span-customer. It is the hard core MechWarrior fans who will support the game and spend real money. The casuals and twitchies will never spend real money on this game. It is not about the number of players, it is about the number of dollars. They are not the same thing.

#68 Xendojo

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Posted 03 April 2013 - 11:53 AM

View PostHotthedd, on 03 April 2013 - 11:43 AM, said:


I got your point, I just disagree with you. Personally, I do not care about the short attention span-customer. It is the hard core MechWarrior fans who will support the game and spend real money. The casuals and twitchies will never spend real money on this game. It is not about the number of players, it is about the number of dollars. They are not the same thing.


I disagree, it's about the volume of transactions.

There are not enough hardcore mechheads in the entire world to fund this game, period. That 5mil+ the founders put up is in reality, just a drop in the bucket. We would have to put up double or triple that amount, EVERY YEAR to keep this game going. I just do not see Mechwarrior fans being able to do that by themselves.

Bigger spenders are the minority and always will be. The fat loot comes from sheer volume, not from a small dedicated fan base.

Edited by Xendojo, 03 April 2013 - 12:13 PM.


#69 Stone Profit

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Posted 03 April 2013 - 12:02 PM

View PostLostdragon, on 03 April 2013 - 11:08 AM, said:


There is braille on drive up ATMs because there are government regulations that require it.

Im waiting to see a government regulation requiring braille on solely drive through atms. Please link

#70 Stone Profit

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Posted 03 April 2013 - 12:06 PM

View PostXendojo, on 03 April 2013 - 11:53 AM, said:


I disagree, it's about the volume of transactions.

There are not enough hardcore mechheads in the entire world to fund this game, period. That 5mil+ the founders put up is in reality, just a drop in the bucket. We would have to put up double or triple that amount, EVERY YEAR to keep this game going. I just do not see Mechwarrior fans being able to do that.

Bigger spenders are the minority and always will be. The fat loot comes from sheer volume, not from a small dedicated fan base.

Yet another person who thinks that if you lower the price you will definitely get enough people buying to make up the difference in volume. This is simply not the case. Will you get more buyers? Fertainly. Will they make up the difference? Probably not.

#71 Xendojo

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Posted 03 April 2013 - 12:09 PM

View PostStone Profit, on 03 April 2013 - 12:06 PM, said:

Yet another person who thinks that if you lower the price you will definitely get enough people buying to make up the difference in volume. This is simply not the case. Will you get more buyers? Fertainly. Will they make up the difference? Probably not.


[offtopic]
I'm sorry, but what? Are you agreeing with me? i'm not sure....
I did not even mention price. Please re-read my post that you quoted. And maybe the one that i was referring to as well.
[/offtopic]

Edited by Xendojo, 03 April 2013 - 12:12 PM.


#72 Kraven Kor

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Posted 03 April 2013 - 12:16 PM

View PostRyvucz, on 03 April 2013 - 06:43 AM, said:

They know where to find the website, they downloaded the client from here.


Um, judging from some questions I have seen in match, not everyone is that bright.

Literally had one guy who was surprised there actually were forums... I can only hope he was joking.

#73 Xendojo

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Posted 03 April 2013 - 12:19 PM

View PostKraven Kor, on 03 April 2013 - 12:16 PM, said:


Um, judging from some questions I have seen in match, not everyone is that bright.

Literally had one guy who was surprised there actually were forums... I can only hope he was joking.


Probably not, and yes that level of internet savvy is(probably)representative of the majority of MWO users.

Sad but true.

Wizards First Rule ;)

Edited by Xendojo, 03 April 2013 - 12:27 PM.


#74 Ransack

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Posted 03 April 2013 - 12:21 PM

OP has a point. There should be a link or something to the patch notes on the home screen. It should be large enough to not be missed. I cannot see a negative side to that.

#75 Panzerman03

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Posted 03 April 2013 - 12:29 PM

So as I download the patch, there's this tab in the upper right of my launcher that says "PATCH NOTES" in big, bright yellow letters. There's also a tab right next to it that says, "SUPPORT." This is the screen you have to stare at for 5-10 minutes while you're patching, assuming you don't just tab out to look at **** or something.

If the OP's position is that the silent majority are too stupid to click one of those when having problems with the game, then they're definitely too stupid to handle something like a driver update. WTH is PGI supposed to do, house visits?

#76 AC

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Posted 03 April 2013 - 12:35 PM

View PostXendojo, on 03 April 2013 - 06:39 AM, said:


Your future is at stake every time a patch goes this wrong.

A concerned mechwarrior:
Xendojo


So pretty much every patch.... I can't remember the last patch that went off without a hitch. Can anyone?

#77 Xendojo

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Posted 03 April 2013 - 12:47 PM

View PostPanzerman03, on 03 April 2013 - 12:29 PM, said:

So as I download the patch, there's this tab in the upper right of my launcher that says "PATCH NOTES" in big, bright yellow letters. There's also a tab right next to it that says, "SUPPORT." This is the screen you have to stare at for 5-10 minutes while you're patching, assuming you don't just tab out to look at **** or something.

If the OP's position is that the silent majority are too stupid to click one of those when having problems with the game, then they're definitely too stupid to handle something like a driver update. WTH is PGI supposed to do, house visits?



Not too stupid, too lazy.

Patch notes do not convey nearly as much information as the feedback and general discussion forums. Nowhere in patch notes do they discuss(or ever will discuss)how the patch broke the game or what to do about it.

Support button takes you to a page displaying the email support@mwomercs.com, even MORE effort required = not gonna happen.

If they have to put more effort into the game than *Just* playing it, most people will just opt out at that point. There is no motivation to exert more effort to make it work if it doesn't work automatically.

#78 Pyrrho

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Posted 03 April 2013 - 12:47 PM

It couldn't be that hard to include a splash screen during the patching process that says something like "HEY TESTERS! Nvidia released new drivers on xx/xx/xx! Are yor drivers up to date?" and then link to their page. They could even include "for those NON-Nvidia card users, be sure to check your own manufacturer's driver updates for the optimal MWO experience."

I mean, they have had the X-5 advert up for a few patches now and I certainly don't think that is as important.

Edited by Pyrrho, 03 April 2013 - 12:48 PM.


#79 Xendojo

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Posted 03 April 2013 - 12:48 PM

View PostAC, on 03 April 2013 - 12:35 PM, said:


So pretty much every patch.... I can't remember the last patch that went off without a hitch. Can anyone?


I personally can not, but they are not all as bad as this one is.

Edited by Xendojo, 03 April 2013 - 12:57 PM.


#80 Novakaine

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Posted 03 April 2013 - 01:12 PM

LOL Really are we that stupid now.
As for as a majority I'd doudt that claim.
Only 8% moron here all the rest I would think are fairly intelligent.
Just what we need now PC-Warrior Online beta.





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