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Patcher / Installer Feedback


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#1 Kyle Polulak

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Posted 16 April 2013 - 10:23 AM

Hows the new Patcher working? Any major difficulties? Please let us know!


Quote

Patcher

- Transition to .NET 4.0 (XP users can download and install .NET 4.0 here)
- Various bug fixes

Installer

- Doing disk space check (5.5 GB)
- Typical/custom installation options
- Bootstrapper installs .NET 4.0 & DirectX9.0c



For those having issues with the installer, please contact us at support@mwomercs.com for additional assistance.

#2 Krist Smith

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Posted 16 April 2013 - 10:32 AM

For reference, here's a link to the .NET 4.0 installer (web installer):

http://www.microsoft...s.aspx?id=17851

#3 Deathlike

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Posted 16 April 2013 - 10:39 AM

As I PMed Chris earlier last week... patcher feedback needs two patch cycles to be fully tested correctly. Hopefully, this won't be a disaster.

#4 JimSuperBleeder

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Posted 16 April 2013 - 10:40 AM

Thanks for the link. I needed that, haha.

#5 Krist Smith

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Posted 16 April 2013 - 10:42 AM

View PostJimSuperBleeder, on 16 April 2013 - 10:40 AM, said:

Thanks for the link. I needed that, haha.


Yeah, I figured that would be the most likely reason for people to be coming to this thread, so I wanted to be a little pro-active.

#6 Biffer

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Posted 16 April 2013 - 10:42 AM

Why the .net 4 link? do we have to install .net ourselves?

#7 JimSuperBleeder

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Posted 16 April 2013 - 10:44 AM

View PostBiffer, on 16 April 2013 - 10:42 AM, said:

Why the .net 4 link? do we have to install .net ourselves?

I think this will affect people with XP more than anyone else. I run XP and I got a bootstrap error when I launched the patcher, and I needed to update my .NET Framework.

Update: Patched; good to go!

Edited by JimSuperBleeder, 16 April 2013 - 10:58 AM.


#8 Krist Smith

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Posted 16 April 2013 - 10:47 AM

If you haven't already installed it (from other programs or what-not), then installing .NET 4.0 yourself saves you from having to re-run the game installer (ie. reinstall the game). It's for convenience. And, I'll toss this out before it's asked - no, the patcher can't install it by itself. The patcher itself requires .NET 4.0, so it can't run without it (and it can't install anything if it can't run). Fortunately with .NET 4.0, Microsoft finally got it together enough to pop up an informative message.

In essence, if things are working then you have nothing to worry about. If there's a pop-up saying you need .NET 4.0, then just run the installer.

#9 Nehkrosis

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Posted 16 April 2013 - 10:53 AM

literally just jumped on here, and was like RELIEVED!!!!

#10 Al Bert

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Posted 16 April 2013 - 11:15 AM

everything worked smooth - thx

#11 Nedeu

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Posted 16 April 2013 - 11:24 AM

4/16/2013 2:14:38 PM - main - Config file: C:\Games\Piranha Games\MechWarrior Online\Bin32\PatchBot.cfg
4/16/2013 2:14:38 PM - main - Setting null proxy to False
4/16/2013 2:14:38 PM - main - Local frontend version: 87
4/16/2013 2:14:38 PM - main - Checking patch inventory.
4/16/2013 2:14:38 PM - main - Connecting for maintenance check.
4/16/2013 2:14:38 PM - main - Fetching patch inventory data..
4/16/2013 2:14:38 PM - main - Remote frontend version: 90
4/16/2013 2:14:45 PM - main - Fetching update from server...
4/16/2013 2:14:45 PM - patch - Patch 1 of 3
4/16/2013 2:14:45 PM - main - Downloading....
4/16/2013 2:17:20 PM - main - Hash mismatch. Found e9efe5c0d93ccdae38ae0926ac064172, expected No MD5 tag
Multiple retries, still getting this!

Rebooted, started patcher, still getting the Hash mismatch.

Edited by Nedeu, 16 April 2013 - 11:41 AM.


#12 Peter Valentine

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Posted 16 April 2013 - 11:35 AM

I guess that's why the patcher wont start for me(mechwarrior logo on the screen and nothing happens,or if it's disappear the patcher wont start,but I see in the running programs that it's eating memory....)...but I'm sceptical about it that this ruin my windows....and if I install it on the desktop pc my sister kills me if it kills that computer...so I'm not happy about this always changing stuff..

so if I'm right,I need to install this framework or I can't play?

Edited by Peter Valentine, 16 April 2013 - 11:37 AM.


#13 zudukai

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Posted 16 April 2013 - 11:38 AM

Spoiler

Spoiler
125mb of 106mb?

#14 Krist Smith

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Posted 16 April 2013 - 11:51 AM

View PostPeter Valentine, on 16 April 2013 - 11:35 AM, said:

I guess that's why the patcher wont start for me(mechwarrior logo on the screen and nothing happens,or if it's disappear the patcher wont start,but I see in the running programs that it's eating memory....)...but I'm sceptical about it that this ruin my windows....and if I install it on the desktop pc my sister kills me if it kills that computer...so I'm not happy about this always changing stuff.. so if I'm right,I need to install this framework or I can't play?


The .NET framework is from Microsoft, it's really not very likely to "ruin Windows". However, if you need to install it, there should be a pop-up window stating that, it shouldn't just stall out the bootstrap patcher as you describe. Any chance you can post what's in your bootstrap patcher logs? This file is in the game's Bin32\PatcherLogs folder, and it's called bootstrap_patcher_log.txt.

#15 Krist Smith

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Posted 16 April 2013 - 11:55 AM

View PostNedeu, on 16 April 2013 - 11:24 AM, said:

4/16/2013 2:14:38 PM - main - Config file: C:\Games\Piranha Games\MechWarrior Online\Bin32\PatchBot.cfg 4/16/2013 2:14:38 PM - main - Setting null proxy to False 4/16/2013 2:14:38 PM - main - Local frontend version: 87 4/16/2013 2:14:38 PM - main - Checking patch inventory. 4/16/2013 2:14:38 PM - main - Connecting for maintenance check. 4/16/2013 2:14:38 PM - main - Fetching patch inventory data.. 4/16/2013 2:14:38 PM - main - Remote frontend version: 90 4/16/2013 2:14:45 PM - main - Fetching update from server... 4/16/2013 2:14:45 PM - patch - Patch 1 of 3 4/16/2013 2:14:45 PM - main - Downloading.... 4/16/2013 2:17:20 PM - main - Hash mismatch. Found e9efe5c0d93ccdae38ae0926ac064172, expected No MD5 tag Multiple retries, still getting this! Rebooted, started patcher, still getting the Hash mismatch.


That's very, very strange. For some reason you're not getting the remote MD5 back from the CDN. Is there anything about your network configuration that might be causing this? Like a proxy, multiple firewalls, etc.

#16 Tamir Radic

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Posted 16 April 2013 - 11:55 AM

The new 16.0.2013 patch 1/3 craches the launcher (8 times in a row and counting) at 30% completion without warning or error message.

This was not helpful in my case:
http://mwomercs.com/...atcher-crashes/

,as there are no ___old files and nothing about the new patch in ingame_patcher_log.txt at all.
allowing write on all files and folders doesn't help either.

Any suggestion?

#17 DerClown

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Posted 16 April 2013 - 11:57 AM

View PostNedeu, on 16 April 2013 - 11:24 AM, said:


4/16/2013 2:14:45 PM - main - Fetching update from server...
and so on....
4/16/2013 2:14:45 PM - patch - Patch 1 of 3
4/16/2013 2:14:45 PM - main - Downloading....
4/16/2013 2:17:20 PM - main - Hash mismatch. Found e9efe5c0d93ccdae38ae0926ac064172, expected No MD5 tag
Multiple retries, still getting this!

Rebooted, started patcher, still getting the Hash mismatch.


I have the same problem. Running XP. First DL the NET 4.0. Oh wait, while writing this it got trough!
When I started writing it was my 4th retry, and had downloading at 255 mb / 106 mb, and now it started to patch.
Just retry!

#18 Krist Smith

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Posted 16 April 2013 - 11:58 AM

View PostTamir Radic, on 16 April 2013 - 11:55 AM, said:

The new 16.0.2013 patch 1/3 craches the launcher (8 times in a row and counting) at 30% completion without warning or error message.

This was not helpful in my case:
http://mwomercs.com/...atcher-crashes/

,as there are no ___old files and nothing about the new patch in ingame_patcher_log.txt at all.
allowing write on all files and folders doesn't help either.

Any suggestion?


I always have to same first question - is it possible you ran out of disk space? If you have installed the game to a different drive, be sure to also check your primary Windows drive (unless you relocated the game's temp directory).

#19 Nedeu

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Posted 16 April 2013 - 11:59 AM

View PostKrist Smith, on 16 April 2013 - 11:55 AM, said:


That's very, very strange. For some reason you're not getting the remote MD5 back from the CDN. Is there anything about your network configuration that might be causing this? Like a proxy, multiple firewalls, etc.


I am behind a corporate firewall. It has downloaded previously just fine. I will attempt at home tonight and see if that works better.

#20 Krist Smith

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Posted 16 April 2013 - 12:00 PM

View PostNedeu, on 16 April 2013 - 11:59 AM, said:

I am behind a corporate firewall. It has downloaded previously just fine. I will attempt at home tonight and see if that works better.


Thanks. Please, if you don't mind, keep me posted on this. It's quite unexpected in any situation and I'd like to know if it persists.





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