2021 replies to this topic

[DisasterMedic]

Anubis Ka, on 20 August 2013 - 04:15 PM, said:

Folks at PGI how do we go about getting a refund for the Phoenix package?
Also I want a refund for my founders.
If I knew up front you would be forcing 3rd person view then I would not be bother with the game.
Right now I don't feel like investing more time and much less money on the game.

If I wanted Call of Duty with mechs I would be playing Hawken.

Seeing as nobody answered this for you as yet:

Email support@mwomercs.com and politely request a refund for your Project Phoenix package. It takes about 10 days to process. Please do mind the polite part, the support staff are good people caught in an awkward spot and while they may suggest you hold off and wait for further changes, they will process your request if you are firm.

Unfortunately, as Founders has already been delivered to your account, your grounds on which to request a refund are all but negligible.

Edited by DisasterMedic, 20 August 2013 - 04:38 PM.

[Archtype]

Please for the love of *insert your choice of religious explitive* switch "f4" from being the 3pv button. Why on earth create the possibility for someone to have alt mapped as a useful button that can now be accidently combined with a premapped button and force quit your game?

say no to Alt+F4.

I am sure you thought it was cute given the amount of trolling done with "Press Alt+F4 for 3PV" but really think about this and realize that it is poor Idea.

[Wired]

Since some of you were kind enough to make gameplay videos when this was on the test servers, I know that it can in fact be used to your advantage. However, that was on the test server.

And lets face it, yelling at people to tell them they did it wrong is not going to change anything. If you file a customer complaint with a bureau, they will look at the resolution process first.

So, kongites et el, how about we handle this the way you handled welfare ammo?

Abuse it to your hearts content for the next week, take videos of your exploits, post them everywhere on the forums. Telling them it was a bad idea is not going to work. Showing them it was will and can provide USEFUL feedback, instead of random screenshots(if at all accurate)

Keep in mind that in this post, I AM on your side but I am also for clear communications instead of rabid s--t posting.

[Caswallon]

I see this "feedback thread" has turned mostly into an "I hate 3pv" rant so you'll all forgive me if I just give feedback on what I personally experianced tonight.

I didn't manage to get on the test server the other week so this was my first look at the mode.

Overall it WILL help jump snipers and look around corner types however I think the game is too fast paced for the adavantage to be much in the urban maps. I may be wrong on that but thats my opening impression.

However I suspect the pop tart will make a reprise with this to some degree.

Apart from these, I can't see any dedicated player using it I can't see that it offers much advantage at all in Most (a few as listed above but not in most) circumstances.

After playing a couple of hours I didn't see ANYONE using it in my matches.

So I am not bothered by it thus far. However I feel as they were promised PGI would do well to enable the greyed out Hardcore modes. I find it bizarre they would leave said modes in as placeholders and not enable them or post they would not be gone ahead with. One or the other makes sence but not this lack of info limbo.

[IceGryphon]

Danish Fury, on 20 August 2013 - 04:32 PM, said:

Paul started reading this thread, then immediately went to work updating his resume. As should everyone at PGI if they don't remove this fast.

I am sure Nexon or the like will hire him, Since he loves those Asian MMO's of the week.
He even reportedly wrote a paper on Maple Story.

[Spokes]

MischiefSC, on 20 August 2013 - 12:44 PM, said:

I'll be honest - I don't care about the feature at this point. Balance issues come and go, that's the nature of games and I get that. I can be patient about that. Integrity though or a lack of it, that's not something that has any right to expect to be forgiven by your consumers. You sell someone a product based on promises and then do the opposite, what results do you expect from that?

This.

MechWarrior Online's development process was always going to be a long, slow slog. The development team was relatively small and they were using a largely untested engine-- what they wanted to do was never going to line up with what actually ended up happening. I got that, and I was okay with it. Making games is hard.

I don't really care about 3rd person. While I'd leave it out given a choice, it's not a deal breaker for me. But the flippant way in which its been handled is a huge red flag. Here we are, one month from release with more than half the game missing, and I can no longer trust the veracity of any information that has been released regarding the future of MWO. Functional UI, Community Warfare, additional game modes. . .I look at the notes on these features, and I see nothing but air.

I am not an unreasonable person. If PGI stepped up tomorrow and said Community Warfare was going to take two years to roll out I would be okay with that. Making games is hard.

But being honest isn't. Consider my fuse lit and smoldering.

[sj mausgmr]

Here's a 7 minute long video about why 3rd person in another game, gives you advantages. Now then PGI, want to provide 7 minutes of conversation about why 3rd person has no advantages?

Edited by sj mausgmr, 20 August 2013 - 04:39 PM.

[Khobai]

Ok i get that 3PV is supposed to help new players or something. I can see that.

But I also think seperating the player base into two queues over something as trivial as 3PV is ridiculous.

So why not just allow 3PV for the first 25 games played, then disable it at the same time they lose their cadet bonus? That would largely eliminate the problem while still allowing the players that supposedly need it be able to use it... also we dont split the player base which was just dumb.

[Lord Perversor]

@At Paul, Bryan and all the PGI staff.

/hug i know you are a bunch of noobs on the field of making big internet titles.

And probably you all didn't imagine how murky, difficult the way was.

There is a lot of Ppl who dislike 3PV , also a lot of ppl who is indifferent or like it.
Just get your fireproof vest and keep trying to deliver the awesome game you all envisioned.

The road is tought but there is some us with some patience and hope in yours.


P.S: sure ppl can flame me and laugh at me but been years since i had so much fun with a game in general and i hope it gets better with the time.

Right now the forums remind me the Eve-O fora and those forums have 10+ years of bitterness.

[Maethos]

Arrachtas, on 20 August 2013 - 11:00 AM, said:

This is Beta, and features need to be tested on a larger scale than just the test servers; that is why 3PV is here, now.

To those who state the vast majority of the community does not want 3PV, it is possible that this is true of regular posters on the forum. Whether it is true or not of the population of the game at large is not something we can comment on.

My interpretation of the post that is now being waived around like Chamberlain's white paper is that it was meant to refer to Community Warfare and competitive play at launch. Clarification from PGI on this matter would be appreciated.

Regardless of whether or not there are sound reasons to have brought out 3PV without restriction, it is damaging to the company's image to promise one thing, then without warning, deliver something else entirely. I am sure there are reasons for it, but one needs to spend only a few minutes on these boards to surmise the attitude and reaction that this implementation is going to engender... chicken little is having a field day.



This is the kind of way people react, which is mind-boggling-ly crazy and over-reactionary, but it's what PGI has to deal with, and should have known might happen as a result of this patch change.

The more time I spend here, the worse the community looks in terms of rationality than the World of Warcraft boards.

This is far from over reacting, irrational and unwarranted, but can be overly dramatic. This is beta true, but we also spend real money on it and changes the rules a bit. We are supporting it as testers, financiers and marketers trying to spread the word and get friends to play. To only end up doing PR work for them and saying Oh that feature is coming, its in beta, they are fixing that, etc. None of us want the game to fail or trying to be chicken littles , but current state of game and realistic expectations of what it will be on sept. 17 paints a unfavorable picture to all 1pv and 3pv alike. Adding the following quote really sinks my expectations.

Kunae, on 20 August 2013 - 11:06 AM, said:

This island, we're all on, is getting pretty darn crowded.

https://twitter.com/...853501478621184

The graphics have been stepped back, same bugs still exist from a year ago, added new bugs and balancing issues while less then a month away from launch. Lets add the fact the average f2p player will not be able to run MWO (but trying to appeal to that demographic) is bad business. So who are the silent majority we are marketing too? Not the 12 year olds on dads pc and for the record my 7 and 9 yr old daughters in 2 training missions were able to pilot a mech well enough to torso twist and heat to kill all 8 targets. They are not good but understand the concept and only have wii gaming exp to rely on.

3pv true impact will be felt when planned upcoming features are implemented (or not because of not fitting the 3pv model) Once we can collide,knockdown and use melee weapon, we will have fast, point blank alpha builds with clubs. It will be rock'em sock'em mwo with no need for targeting, stealth or tactics. This is not the game most of us wanted and bought into. Making 3pv the default view leads one to believe were being herded into that direction kicking and screaming all the way.

I wont be asking for my money back, but will of course step back and re-frame from spending more. Wont bother to talk integrity as it seems to fall on death ears. Will log into game and hope that no aim bot was also added. I went from can't wait till MWO launches to man i wish they set it back and get somethings fixed and some sense of community.

To Arrachtas, i feel your post was too much poor PGI. How ever you want to look at it was mismanagement on their part that set the sky to be falling. It feels like were seeing SWG all over again

Kunae thanks for posting the twitter link.

Goodhunting all
Maethos

[Ransack]

Quote

Posted Today, 05:16 PM
After designing, developing, and testing the MWO’s 3PV, we quickly realised that 3PV offered no significant advantage over 1PV. In fact we found each mode had pros and cons that played well with each other. This revelation changed our initial 3PV plans and we postponed Hardcore mode (separate queues for 1PV and 3PV), in favor of rethinking the idea and offering up a different solution that also addressed a few more community wish list items.

What a load of horse manure!

[sokitumi]

Effectz, on 20 August 2013 - 04:27 PM, said:

I see Paul is reading this thread,wonder if he has anything interesting to say.

He's probably just happy there's a worse decision than his uber buffs in today's patch.

[Abivard]

DisasterMedic, on 20 August 2013 - 04:34 PM, said:

Seeing as nobody answered this for you as yet:

Email support@mwomercs.com and politely request a refund for your Project Phoenix package. It takes about 10 days to process. Please do mind the polite part, the support staff are good people caught in an awkward spot and while they may suggest you hold off and wait for further changes, they will process your request if you are firm.

Unfortunately, as Founders has already been delivered to your account, your grounds on which to request a refund are all but negligible.

Bait and switch changed all that, they make bad boo boo, now they are liable lmbao

[Zanathan]

It's quite simple, if you are going to make such a major decisions (mind you so close to launch) based on your own internal testing then provide a test summary report on why 3PV doesn't provide any benefits vs 1PV and you can have us, the beta testers, verify if that is correct or not.

[Necroconvict]

M0rpHeu5, on 20 August 2013 - 10:57 AM, said:

Since you seem new i'll give a MWO history lesson
1-PGI removes a serten mech for "Testing" and then BANG it turne it into a hero mech after they said that EVERYTHING will be CB buyablr

2-PGI removed collisons to fix them a year ago and the last think we heard about it was that it isn't a priority

3-PGI said that there won't ever be a 3pv and then BANG not only they added it but they made it a priority, it came one pach after 12v12 while 12v12 was planed almost 2 yearsd ago ahile the 3pv was planned about 6 months ago

You can never fully trast what PGI says

Well I don't know about this #1, but 2 and 3 are rather true.

[Vexidious]

Fail #1: Saying that you would do something (i.e. give players a queue choice) and then doing the opposite.
Fail #2: Failing to inform players of the decision in advance. This is public relations 101. It is called setting expectations. PGI is really, really bad at it.
Fail #3:The general assumption that if only your game was a little more accessible, and little easier for 5 year olds to use, you will finally be the next World of Warcraft. PGI needs to face facts. MWO is a niche game. It will always be a niche game. That being the case, insulting and mistreating that niche demographic is probably not a recipe for success.

The true crime here, though, is that it is such a poor third person implementation, that it won't even make it easier for people to get into the game. Quite the opposite, in fact. On most mechs you can't see your legs. Even if you can, the fact that you can't move and shoot effectively in this view means that noobs are just going to get pwnd even harder. Finally, the lack of a mini-map means that, despite the increased view, you have poor situational awareness, and will have trouble supporting your team.

The bottom line is that this 3PV implementation has accomplished none of its goals, while wasting a vast amount of resources, and enraging the most active part of the community. There is literally no bright side here, nor anyway to really fix the problem. Enabling the queues isn't going to appease anyone at this point. PGI is all in on this vision, and can't back down without looking like (more of) a fool. The damage has been done.

But, I'm sure the CEO's kid likes it better now, so I guess there is that.

[Jack Gallows]

[Anubis Ka]

For the mass exodus due to the forced 3rd person view enjoy this moody video.

[DeaconW]

Archtype, on 20 August 2013 - 04:35 PM, said:

I am sure you thought it was cute given the amount of trolling done with "Press Alt+F4 for 3PV" but really think about this and realize that it is poor Idea.

Actually..that is the only part of this I think was a good idea.

[Inkarnus]

Optimus prime died :***(