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I know this because I'm that guy for the company I work for, and everyone's opinion of what they think the problem is or how they think something works is typically wrong.
So back to my point... it doesn't matter what the problem is, the problem needs to be fixed by PGI.
Right you can act like a spoiled petulant 2yr old and throw a tantrum or an adult and try to be productive...
...and if the 'problem' is compounded by network latency, hmm is PGI supposed to force someone IP to change routing, upgrade lines etc when perhaps the biggest part of the problem is on the end-users side?
Edited by Mehlan, 17 October 2013 - 03:16 PM.