40 replies to this topic

[Delas Ting Usee]

After this latest patch - my ping went from 250 average (I live in the Asia Pacific area) to 450. Any advise or help from anyone would be appreciated.

[Tolkien]

In all seriousness it could be your computer, your isp (temporary), the servers (hopefully temporary) or any other number of things.

do try restarting, try resetting your router/modem, and try doing a tracert to mwomercs.com

try testing your ping/packet loss to Toronto Ontario (Canada) on pingtest.net

[Kotzi]

Other games the same? Then its your Inet. Only the game, try repair or reinstall if anything should have been corrupted by the update. But its guessing as there is really little information.

[Delas Ting Usee]

Other games are not affected it seems. Only MWO. Running a ping test now. My current ping is at 550. WTF.

[Tolkien]

Delas Ting Usee, on 21 November 2013 - 07:24 AM, said:

Other games are not affected it seems. Only MWO. Running a ping test now. My current ping is at 550. WTF.

Use the pingtest.net site to test if it is your local connection (ping a close by server) or a connection between your isp and another country (use Toronto Ontario Canada since I think that is where the game servers are).

[Delas Ting Usee]

Ping to Toronto is at 236.9ms - don't know what that means - is that good or bad? If that translate to a ping of 250 ingame then that's good right? It's the ping I usually got not the 550 I currently have. It's weird that it's only this bad after the most recent patch with the HUGE download. Is anyone else experiencing this? Could it be at their (PGI) servers end?

Edit: Thanks for the help fellas, really appreciated.

Edited by Delas Ting Usee, 21 November 2013 - 07:33 AM.

[ManaValkyrie]

Delas Ting Usee, on 21 November 2013 - 07:24 AM, said:

Other games are not affected it seems. Only MWO. Running a ping test now. My current ping is at 550. WTF.

This would happen with a lot of games/isp's, the majority of ISP's actually throttle certain types of network traffic, but usually allow for games to bypass the restrictions. My previous ISP used to be a pain in the *** every time blizzard updated or patched WoW, because it would change netcode.etc and the ISP wouldnt full recognize the traffic/routeing so my ping would rise just after patching until the ISP were informed that gamecode had been changed by the game provider.

High ping can also occur when your ISP has high net traffic and routes you through different servers/connections to your destination than normal to control service rates across their whole network.

[Delas Ting Usee]

ManaValkyrie, on 21 November 2013 - 07:39 AM, said:

This would happen with a lot of games/isp's, the majority of ISP's actually throttle certain types of network traffic, but usually allow for games to bypass the restrictions. My previous ISP used to be a pain in the *** every time blizzard updated or patched WoW, because it would change netcode.etc and the ISP wouldnt full recognize the traffic/routeing so my ping would rise just after patching until the ISP were informed that gamecode had been changed by the game provider. High ping can also occur when your ISP has high net traffic and routes you through different servers/connections to your destination than normal to control service rates across their whole network.

Does this mean I need a chat with my service provider cause he be on the phone now...I need my MWO fix!!! I can't hit {Scrap} with 550 ping!

[Mycrus]

Reset router, restart computer..

If it doesn't work run a traceroute... Could be a wonky routing table somewhere down the pipeline...

[Marvyn Dodgers]

If it has also only been post patch, make sure you have run the repair tool to make sure none of the files got borked with patch

http://mwomercs.com/...public-release/

[ManaValkyrie]

Delas Ting Usee, on 21 November 2013 - 07:47 AM, said:

Does this mean I need a chat with my service provider cause he be on the phone now...I need my MWO fix!!! I can't hit {Scrap} with 550 ping!

On occasions we did have to speak to our old ISP about it, usually came down to 'server routing' issue. Most ISPs are pretty good at getting the bandwidth and routing sorted quickly because generally complaints and loss of customers are not good for buisness in the long run.

[Delas Ting Usee]

Ping still super crazy high of 500! Spoke to ISP- very good people but ultimately no help. Did a spd test and my Ping to Canada is 246ms...which to me at least translate to a ping of 246. Is that right? On that assumption, why is my Ping at 500? Please help anyone?

[Tolkien]

When I test to Sudbury (further north than toronto) I get 149, which matches my in game ping of 130 well, so yes you should be getting 250 in game unless there's something up with the MWO servers or your specific installation

Might be time to uninstall and reinstall

[DrSlamastika]

Stop downloading ***** while you playing

I am also out of States, I am in Europe and have ping about 130

Edited by DrSlamastika, 23 November 2013 - 07:51 AM.

[Delas Ting Usee]

Well...my ISP just confirmed and is very insistent that the high ping is from PGI's end. FIX THIS if it's true PGI!

[Tolkien]

Delas Ting Usee, on 23 November 2013 - 08:07 AM, said:

Well...my ISP just confirmed and is very insistent that the high ping is from PGI's end. FIX THIS if it's true PGI!

'but of course they would say that'

Do you have a laptop with the game on it? You could test it at your house, then at a friends place with a different ISP and see?

[Delas Ting Usee]

It's weird. Me and another friend have similar ping problems and four of our friends don't. ISP have called and told me to wait til Tuesday to uninstall and reinstall. They're checking servers on their end again.

[SlackerZ]

Delas Ting Usee, on 21 November 2013 - 06:43 AM, said:

After this latest patch - my ping went from 250 average (I live in the Asia Pacific area) to 450. Any advise or help from anyone would be appreciated.

You can report here: http://mwomercs.com/...54/page__st__20

I think Asia Pac people are badly affected. I never had this problem too till the patch.

Maybe they didn't want AP people to play anymore.

[Delas Ting Usee]

LOL. PGI needs to wake up to the fact that they need more severs. Probably in Hong Kong or Taiwan. If only to catch the potential MILLIONS of dollars that will probably come from China.

[Bartholomew bartholomew]

I had bad ping problems until today as well. Has been playable all day. Will see if it keeps up a good ping the next few days. And I live in the states