396 replies to this topic

[Kyle Polulak]

Greetings MechWarriors,

With this Patch, we have successfully enabled 3/3/3/3 AKA 4x3 AKA The Rule of Three's.
This is currently in combination with restrictions ELO bracketing.

Please let us know your experience with this system. If you have encountered wait times of longer than 0-5 minutes, please include in your feedback details of:

• The time and date of matchmaking (Please provide EDT, PDT or UTC values)
  
• The weight class desired.
  
• Whether or not you were solo or in a group, and if a group, of what size and composition.
  
• The time taken to find a match.

Alright everyone.

The good news is that we have made drastic improvements to our matchmaking system this patch, resulting in a much more stable deployment than before.

Following 3/3/3/3's release, our engineers took advantage of the changes introduced to run a series of tests with different maximum limits per class. This first started by increasing the limit from 3 to 4, then 5, 6 and onwards until we reached max 12. At this stage, we had found knock-on issues which suggest that we must re-investigate the algorithm further. It is worth noting similar issues could be encountered with any other rules system imposed on the matchmaker and have more to do with the increased complexity of that matchmaker system.

Class limits are now, once more disabled in the backend. News on Matchmaker will continue to be released as we draw closer and closer to having something that is not only stable and fair to the players and teams, but also provides reasonable wait times.

Update:

We were able to receive a great deal of useful telemetry data from your successful and unsuccessful attempts to launch which will help us provide an even better system later on.

A couple of changes to the back-end are about to be introduced at 3PM PDT / 6 PM EDT / 10 PM UTC, which should resolve any further matchmaking delays until we can release the next iteration of the matchmaker in a future patch.

The hot-fix will NOT require any patch on your part.
If you click search again at that time, everything will be back to normal. All players in a game will not be affected.

Our gratitude once again for standing by.

Edited by Nikolai Lubkiewicz, 20 May 2014 - 01:53 PM.

[Foxhound 73]

1840 -1900 GMT, solo, 3 man, light, med, hvy and assault. Till the search runs dry, nothing.

[Noxcuse]

5-10 min waittime...useless bs

[bubumulu]

solo class hvy 15min wating for a random public game, then cancelled
solo class medium cancelled random public game search after 10 min

[Ghostbear Gurdel]

2:45pm Eastern solo random any public medium mech 15 minutes and counting.....

[Medemer]

useless patch... it's getting even worse... i am waiting more than 20 min before i cancelled with assault and light...

[Sloddor]

solo queue medium: 10 minutes, cancelled
solo queue assault: 10 minutes cancelled

works great.

[Bazlborn2]

I have been waiting for 10+ minutes and counting on solo heavy drop. This is fixed?

[RobarGK]

I've gotten a match with a light and a heavy, and 10 plus minutes waiting each on 2 lights and a heavy, that were canceled. All in last hour, all solo. The two I found were less then five minutes. Currently over five minutes waiting in a medium.

Edited by RobarGK, 20 May 2014 - 11:12 AM.

[ecued]

listen, this can never work, we told you before you instituted, then you instituted it, it didn't work, you took it out, now have instituted it again. insanity : doing the same thing over again and expecting different results.

i tell you what, the guys i group up with don't even care if we are the same team ,just want to play in same game. with that being said, and i'm sure others will agree, lets just start shaking out teams by weight, lets not make a mountain out of a mole hill. if you need to be on a specific team or lance as well as being in the same game, well thats what the private lobby is for, and yea, you shouldn't have to have premium time to use it. i bet 98% of the player base has spent enough already.

Edited by ecued, 20 May 2014 - 11:10 AM.

[speedrog]

Group of two both with mediums (2 griffins) in the first queues and cant join, later we try with Assault and Medium (atlas and griffin) and again cant join together.

Now we can join with the first group of two griffins and the time queue is 5-10 minutes.

[meteorol]

Two assault premade, waiting 7-10 minutes for a game.

21:15 UTC+1.00

Edited by meteorol, 20 May 2014 - 11:14 AM.

[Leigus]

I was able to get in 2 matches starting at 1:15CST (approx 3mins or less wait), but since 1:50CST I have been unable to find a match.

[Hellen Wheels]

Patched, Dropped, Always Solo Drops,

@ 1330CST, 4 minutes wait time, dropping AS7DDC, assaults, around 25% full: dropped into a fun game.

next game circa 1400CST, try same DDC, assaults again, 25% or so assaults waiting......

10 minutes searching, cancelled. Trying again.

Edited by Hellen Wheels, 20 May 2014 - 11:14 AM.

[JD R]

I will add more times if i got them
All Times UTC+1 all solo
Class starttime duration
Light 20:59:41 00:01:47
Light 21:14:25 00:10:01 stopped no Match
Medium 21:25:43 00:05:21
Assault 21:41:07 00:05:46
Assault 21:58:23 00:11:00 stopped no Match
Light 22:10:32 00:08:55
Light 22:33:35 00:07:10

Edited by JD R, 20 May 2014 - 12:39 PM.

[Grimlock Magnus]

Got into my first two matches after deployment really quickly.

Now the odds have mostly evened out (betweem 20-30% for each class) but I can't get into any games anymore...

[Ibixable]

Solo Heavy 2 drops first 15 minute wait second still waiting over 10 minutes I am glad I did not purchase more premium time if the wait times are going to be this long I will just stop playing.

If the wait times are gong to be like this we need some sort of notification that we got in a match like it worked before UI 2.0 this is BS Still waiting on a match

Edited by Ibixable, 20 May 2014 - 11:14 AM.

[Triordinant]

2:30 pm EDT - solo - heavy - first try: about 5 mins, second try 3 minutes
3 pm EDT - solo - medium - first try: 5 mins then cancel, second try 30 seconds.

[xCico]

you need to expand ELO class

[ecued]

i hope there is some free premium time coming our way