PhoenixFire55, on 09 September 2014 - 01:28 AM, said:
Totally explains why you ignore feedback from your playerbase for 2 years and even support takes weeks to resolve tickets.
I honestly dont think its actually ignoring the feedback, more a case of terribad communication.
Lets face it, if they "listened to the feedback" they should;
Boost LRMs
Nerf LRMs
Remove LRMs
Reduce heat on PPCs
Increase heat on PPCs
Increase range on PPCs
Decrease range on PPCs
Remove PPCs
Introduce a charge-up time to PPCs
Remove charge-up time on Gauss, but increase the cooldown
Decrease the cooldown on Gauss but keep the charge-up time
Reduce speed of Gauss
Increase heat of Gauss
Nerf Clan mechs
Improve Clan mechs
Remove Clan mechs
Remove the omni system on Clan mechs
Allow mix-tech
Never allow mix-tech
...and so on. Just read the general disucssion, its full of cross-purpose feedback, most of it "backed by data" yet comming to radically diffrent conclusions. How would you handle that?
What they should have, in my opinion. done is reply to the suggestions backed by a large number of posters in a manner of "Yes guys, this is a good idea, we will bring it up with the staff handling this" (and then actually get back with a reply! This has failed a LOT of times) or say "Well, we understand what you want, however we do not think this is the right solution to the issue we are seeing and it will not be implemented".