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1 Year Customer Appreciation Program - Feedback


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#501 Mattiator

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Posted 15 September 2014 - 03:32 PM

This is very cool to see, PGI. So many people I know who stopped playing are now talking all about this. You've done good.

I have one question though: Do purchases of packs count towards the Centurion -AH?

#502 Hex Pallett

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Posted 15 September 2014 - 03:34 PM

That'll ease a lot of pain. A LOT of pain. I mean, I'm not gonna complain about a Centurion AH, Atlas 7S and a King Crab....

#503 LeftNut Alpha

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Posted 15 September 2014 - 03:36 PM

Maybe I missed it but WHEN do we get all these goodies?

I see the active player reward will be injected Sep 23rd, what about the rest?

Edited by LeftNut Alpha, 15 September 2014 - 03:38 PM.


#504 Zanathan

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Posted 15 September 2014 - 03:36 PM

Posted Image

Thanks PGI!

#505 Aym

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Posted 15 September 2014 - 03:37 PM

View PostRoss Bullock, on 15 September 2014 - 10:43 AM, said:

[color=#00FFFF]MechWarrior Credits Reward[/color]
[color=#00FFFF]This reward is for anyone who has ever purchased MechWarrior Credits. Eligible players will receive an exclusive new Centurion variant - the CN9-AH - decked out with a custom paint job, along with a 30% C-bill Bonus and a free Mechbay. This custom CN9-AH variant will only be available through our MechWarrior Credits Reward program and will be injected into eligible accounts on October 21st. You have until Sept 23rd at 10:00 am PDT to earn the MechWarrior Credits Reward. Founders packages that included MechWarrior Credits qualify for this reward. Standard versions of this new variant will be available for C-Bills at a future date to be determined.[/color]

[color=#00FFFF]Pre-Sale Reward[/color]
[color=#00FFFF]This reward is for players who have purchased any pre-sale program package. This includes any level of Founders, Phoenix, Clan Invasion Wave1 and 2 packages, or a la carte mechs. Eligible players will receive an exclusive new Atlas variant - the AS7-S - decked out with a custom paint job, along with a 30% C-bill Bonus and a free Mechbay. This custom AS7-S variant will only be available through our Pre-Sale Reward program and will be injected into eligible accounts on October 21st. You have until Sept 23rd at 10:00 am PDT to earn the Pre-Sale Reward. Standard versions of this new variant will be available for C-Bills at a future date to be determined.[/color]

[color=#00FFFF]Top Tier Reward[/color]
[color=#00FFFF]This reward is for anyone who purchased a Top Tier Package in any of our pre-order programs. Eligible players will receive an exclusive new King Crab Assault Mech decked out with a custom paint job, along with a 30% C-bill Bonus and a free Mechbay. This custom King Crab variant will only be available through our Top Tier Reward program and will be injected into eligible accounts on December 16th. You have until December 16th at 10:00 am PDT to earn the Top Tier Reward. All Standard variants of this chassis will be available for MC December 16th and C-bills January 20th.[/color]

The Cent AH being brought back? A new Atlas AND my Founders mechs getting the good C-Bill treatment? Is this an admission that IGP was holding these things back? Am I dreaming?
Posted Image

Edited by Aym, 15 September 2014 - 03:40 PM.


#506 CN9 ACE PILOT

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Posted 15 September 2014 - 03:40 PM

O.O SWEET JIBLITES!

I'm getting my CN9-AH back?

Posted Image

#507 Fishhawk

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Posted 15 September 2014 - 03:40 PM

Impressive! Thank you!

#508 Ancient Demise

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Posted 15 September 2014 - 03:40 PM

View PostMawai, on 15 September 2014 - 03:27 PM, said:





I think the reward packs are cool. Thumbs up to PGI and I hope that these offers drive both interest and revenues.


However, to address GaussDragon's comments. In the first post you wanted PGI to remove ghost heat and in this one you state that it is the balance that holds them back. Ghost heat is a balance mechanism designed to counteract boating ... 6 x PPC were not balanced (I had some fun with them for a while though I must admit). Similarly, 4 and 6 large laser builds were also quite effective depending on the circumstance.

Gauss + PPC was devastating for quite a while until they introduced the gauss firing mechanism and changed the gauss/ppc speeds to de-sync them.

ECM was introduced as a hard counter to LRM swarms and boating.

Do I like these design choices? Not necessarily ... but they were all made with the intention of improving game balance ... which at the moment (at least in PUG games) isn't all that bad. (Timberwolves excluded I would say :) ).

So ... you say "take out ghost heat" ... useless comment without other suggestions to actually balance the game since by doing this you reintroduce all sorts of unbalanced builds. You may not like ghost heat (I am not hugely enamored of it myself) ... but please indicate how ghost heat negatively impacts balance?

Also, I don't think removing ghost heat would drive revenues nearly as much as you seem to think. Most folks who actually play would still continue to play and would just adjust their builds to the revised ruleset ... they would not buy anything based on whether ghost heat was a rule or not. Similarly, IF there are people who refuse to play due to ghost heat (I have no idea how large that number might be) ... and IF they started playing again with the rule removed or revised ... there is STILL no real way to guess whether they would spend any money or not. If ghost heat was actually sufficient to stop them playing ... then I doubt that removing it would draw them back ... and it is certainly unlikely to get them to spend more money.



Besides not making much sense, Ghost Heat violates the First Law of Thermodynamics.
You can eliminate it this way and it will remain balanced.

Balance, Consistency, and Math.
THAT is how you improve the core game.

They are making great strides at improving the game and their relationship with the community, but there are numerous suggestions that should still be considered (or acknowledged).

#509 100 Tonne

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Posted 15 September 2014 - 03:41 PM

is the phoenix battlemaster top tier?

#510 AntharPrime

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Posted 15 September 2014 - 03:43 PM

View PostBig Grimm, on 15 September 2014 - 03:41 PM, said:

is the phoenix battlemaster top tier?

Yes.

#511 SaltBeef

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Posted 15 September 2014 - 03:43 PM

Fragging Outstanding. WOOOOOH HOOO!! B)

The17th can not come fast enough,.. I want the 2nd wave. Lovin all the giveaways. PGI is moving in the right direction. ;)

#512 Jeb

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Posted 15 September 2014 - 03:43 PM

sweet :)

Very Happy with how the rewards are setup :) and 30% founders bonus is :) :) :)

#513 Zensei

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Posted 15 September 2014 - 03:44 PM

Even though i have not paid 1 dime in almost 2 years I get free stuff, I probably wont really be happy until you name a Mech after me and it blows up when you press the 'w' key. Lets see you do that tough guy!

Thanks for the shiznitz

#514 WarHorseOne

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Posted 15 September 2014 - 03:47 PM

O M G :o

Thank you PGI, I'm so happy right now I think I just might cry!

#515 Fenris

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Posted 15 September 2014 - 03:48 PM

Honestly: just thanks!

This is the biggest sign of goodwill you guys could have shown right now. I do appreciate that.

I am still dubious if you will get CW done (being a disgruntled founder and all) but you actually made me think about buying the next pack of mechs. Good job. Now please for all that is holy do not squander that goodwill and keep on track with CW.

So good luck on your road to CW. As always.

Edited by Fenris, 15 September 2014 - 03:49 PM.


#516 Karl TenBrew

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Posted 15 September 2014 - 03:50 PM

Folks have already addressed the complaints, so instead of engaging in that back and forth but mention that those wondering why balance (particularly ghost heat) is such a touchy topic still, it's summed up very well here:
http://www.qqmercs.com/?p=3987


On the main topic, I'll add my voice:

WOW! Thank you for communicating, thank you for fixing, thank you for new stuff, free stuff, and more stuff. Please keep it up, especially the communication! This is the path to more players, happy players, and more money. Please, please, please don't let the haters wear you down.

#517 Kanigit

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Posted 15 September 2014 - 03:50 PM

This is completely unexpected and very nice. Saying 'thanks' to your players and payers is good juju.

Cheers

#518 Nacon

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Posted 15 September 2014 - 03:51 PM

Good to see King Crab make the cut.

#519 SovietArmada

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Posted 15 September 2014 - 03:51 PM

Does a Phoenix Overlord package without re-enforcement package count as a top Tier Package.

#520 LaserAngel

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Posted 15 September 2014 - 03:51 PM

What do we do if we want the King Crab but aren't a Legendary Founder?
  • I was never interested in Phoenix Mechs
  • I honestly abhor Clan Mechs
  • Wave 2 isn't going to interest me either.






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