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1 Year Customer Appreciation Program - Feedback


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#441 MonkeyCheese

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Posted 15 September 2014 - 02:22 PM

Well after actually playing clan mechs on the last test server that were higher than my summoner pack I realized that I didnt really have any interest in any of them outside the lrm stormcrow but my summoner can go all lrm if I choose. SO YAY for the KING CRAB, I only have the elite/locust/summoner level packs so no hero crab for me but at least I have something to aim for in the long run and I should hopefully have the ingame money when January rolls round.

#442 scruffy416

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Posted 15 September 2014 - 02:22 PM

Thanks!


Any chance we can get a section in our profile page or something that tells us what we'll qualify for?

#443 Duke Hector

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Posted 15 September 2014 - 02:24 PM

looks like i may have to trade off my atlas for one of these.....

Posted Image

#444 Kedolan

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Posted 15 September 2014 - 02:25 PM

Ok, so, question: did they do a stat-tracking reset at some point? I haven't played since a bit after the pheonix packs came out, but I am a founder and played quite actively at the start, so I'm pretty sure I've gotten over 100 games played. When I log into my account here on the forums though, it says I've only played 22 matches, which I know can't be true or there's no way I'd have been able to afford the mechs I have. If they did a stat reset at some point, is there any way I can check how many I've played total?

#445 Sabazial

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Posted 15 September 2014 - 02:27 PM

Have to admit im very tempted on the top tier for the new clan pack, very nice of you guys Russ to make this gesture to long term players / customers. Especially the founders, those guys really deserved a pick me up of some kind :)

This is awesome, i just hope this trend of communication continues and it's not just the usual small spurt we get before a new pack goes on sale. Please prove me wrong on this :)

#446 Xetelian

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Posted 15 September 2014 - 02:27 PM

Don't think I'm getting the Crab mech 8^(

#447 Crohnic

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Posted 15 September 2014 - 02:28 PM

My amazement grew as I read through each subsequent appreciation reward. Very generous indeed!

I am looking forward to seeing many players return to the game, hopefully they will agree that a new era of communication and customer focus is taking place and will stick around.

This along with all the activities taking place in the last month gives me reason to look forward again with cautious optimism. I'm willing to let the past go.

PGI still has their work cut out for them, but they seem to be building a foundation that will meet a level of reasonable expectation from a good portion of their customer base.

Thank you PGI for the rewards!!!!!

#448 Moment Killer

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Posted 15 September 2014 - 02:30 PM

I have to say that this is probably one of the best customer appreciation deals that I have seen from any developer of any game.

Thank you.

#449 Damien Tokala

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Posted 15 September 2014 - 02:30 PM

can i get a non chocolate cupcake? i don't eat chocolate...

#450 Blazing Angel

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Posted 15 September 2014 - 02:32 PM

Hello devs! I have a question. I bought the top tier Phoenix package, and I got the Timber wolf clan package and got the Masakari via La carte, will I still get the Mad dog and things even though I didn't buy the Masakari via the whole bundle? I'd really appreciate getting the mad dog since I bought all of the clan mechs. Thank you!

#451 Johnny Reb

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Posted 15 September 2014 - 02:35 PM

View PostBlazing Angel, on 15 September 2014 - 02:32 PM, said:

Hello devs! I have a question. I bought the top tier Phoenix package, and I got the Timber wolf clan package and got the Masakari via La carte, will I still get the Mad dog and things even though I didn't buy the Masakari via the whole bundle? I'd really appreciate getting the mad dog since I bought all of the clan mechs. Thank you!

If I were you, I would send customer service an email. One would think you should if you bought them all.

#452 Grayson Sortek

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Posted 15 September 2014 - 02:36 PM

Thank you PGI! Thank you for rewarding those players who have supported and have been involved in this endeavor!
Hopefully we can continue to give you constructive feedback and keep the MechWarrior dream alive! =D
Happy Anniversary!

I have one simple question though:
If I qualify for more than one of these... Then do I get the awards for all the ones I qualify for?

#453 Ruffles

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Posted 15 September 2014 - 02:36 PM

All sounds really awesome but I'm a little annoyed you have to buy ALL the clan mechs to get the Ultimate Clan Reward.

I had gotten the full Phoenix and Saber packages and up to the DireWolf package and was going to buy some of the other clan mechs for Cbills.

I would maybe buy the 2nd wave if they took into account the other packages people had paid for in the past for the clan reward but with the other items its still pretty good.

#454 Tomman

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Posted 15 September 2014 - 02:37 PM

The only thing I have a problem with is calling the CN9-AH "new"...LOL.

otherwise... this rocks!!!

#455 Johnny Reb

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Posted 15 September 2014 - 02:37 PM

View PostGrayson Sortek, on 15 September 2014 - 02:36 PM, said:

Thank you PGI! Thank you for rewarding those players who have supported and have been involved in this endeavor!
Hopefully we can continue to give you constructive feedback and keep the MechWarrior dream alive! =D
Happy Anniversary!

I have one simple question though:
If I qualify for more than one of these... Then do I get the awards for all the ones I qualify for?

Yes.

#456 Nothing Whatsoever

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Posted 15 September 2014 - 02:38 PM

Awesome!

And Thank you!

#457 T FreeLancer

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Posted 15 September 2014 - 02:39 PM

<fanboy>squeeeeee!</fanboy>

#458 Zuesacoatl

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Posted 15 September 2014 - 02:40 PM

View PostGaussDragon, on 15 September 2014 - 10:51 AM, said:

This is a nice gesture but I'd like to point out that lack of mechs is not the issue many of us have. I know you've heard this a lot already but I'll use this first page pulpit to say it again: Getting rid of something like ghost heat would do more for your bottom line than all of those mech rewards stacked together. The King Crab sounds awesome but it's meaningless to me in a game that I don't want to play.

I appreciate your shift in approach here, I really do, but the major point bears repeating.
meh, ghost heat is fine. Most peeps who I have noticed that still complain about it either want to boat 12 PPCs, or just need to l2p and adapt to it. And please do not say most players, there is a significant lack of backing to that statement since only you and a couple others still talk about it.

I am excited for this announcement though. I hate to go against my word when I stated I would think hard about buying again when the hidden nerfs were put into test servers. That still bothers me, but unlike the quoted above. I still love this game and love the new direction and open ess you are now taking. My masa package is now being upgraded.

#459 Bilbo

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Posted 15 September 2014 - 02:41 PM

View PostTomman, on 15 September 2014 - 02:37 PM, said:

The only thing I have a problem with is calling the CN9-AH &quot;new&quot;...LOL.

otherwise... this rocks!!!

I'd be willing to bet it will be new to more players than it is not.

#460 Aceramic

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Posted 15 September 2014 - 02:41 PM

All in all, pretty awesome. I'm not gonna read 23 pages to see if these were answered yet, so I just have two questions.

One: Any way to see if we qualify for the "100 matches" reward? I'm pretty sure I do, since it's from last year, but I'd be inclined to play a few more matches to get it, if I knew I wasn't going to.

Two: I (as evidenced by the badge) picked up the Phoenix Overlord pack. Does that qualify for both the "pre-purchase" and "top tier pre-order" rewards? My assumption is yes, but just want to clarify.





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