129 replies to this topic

[Jason Rodriguez]

Regalya, on 26 December 2016 - 10:25 PM, said:

Having crash 99% of time on any type of map load wheter quickplay,faction or testing grounds.
Verified integrity of game files,resetted settings,tried windowed/full screen,tried lowest possible setting and all resulutions and also deleted and reinstalled the game tried everything that comes to mind nothing seems to be working.
Sended quiet few crash reports too..
Quiet decent ammount people experiencing same problem..
I just a crash on mech lab for God's sake..

Lol, exactly the same experience.
What kind of rig you're running?

[Regalya]

[Masta Ali]

Upgraded to windows 10 64bit recently
tried to run installer and I get this error

https://lh3.googleus...aU=w495-h251-no

[1DB8:02B4][2016-12-29T20:01:36]i001: Burn v3.7.1224.0, Windows v6.2 (Build 9200: Service Pack 0), path: C:\Users\GraysInnPC\Downloads\MechWarriorOnlineInstaller.exe, cmdline: ''
[1DB8:02B4][2016-12-29T20:01:36]i000: Initializing string variable 'TempPatcherFolder' to value '[ProgramFilesFolder]Piranha Games\MWOPatcher'
[1DB8:02B4][2016-12-29T20:01:36]i000: Initializing string variable 'LaunchTarget' to value '[InstallFolder]\MechWarrior Online\Bin32\MechWarriorOnline.exe'
[1DB8:02B4][2016-12-29T20:01:36]i000: Initializing string variable 'InstallFolder' to value '[ProgramFilesFolder]Piranha Games'
[1DB8:02B4][2016-12-29T20:01:36]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\GRAYSI~1\AppData\Local\Temp\MechWarrior_Online_20161229200136.log'
[1DB8:02B4][2016-12-29T20:01:36]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\GraysInnPC\Downloads\MechWarriorOnlineInstaller.exe'
[1DB8:02B4][2016-12-29T20:01:36]i000: Setting string variable 'WixBundleName' to value 'MechWarrior Online'
[1DB8:02B4][2016-12-29T20:01:36]i100: Detect begin, 3 packages
[1DB8:02B4][2016-12-29T20:01:36]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\VisualStudio\10.0\VC\VCRedist\x86'
[1DB8:02B4][2016-12-29T20:01:36]i000: Setting string variable 'Netfx35SP' to value '1'
[1DB8:02B4][2016-12-29T20:01:36]i000: Setting string variable 'Netfx20Version' to value '2.0.50727.4927'
[1DB8:02B4][2016-12-29T20:01:36]i000: Setting string variable 'Netfx4FullVersion' to value '1'
[1DB8:02B4][2016-12-29T20:01:36]i000: Setting string variable 'Netfx35Version' to value '3.5.30729.4926'
[1DB8:02B4][2016-12-29T20:01:36]i000: Setting string variable 'Netfx30Version' to value '3.0.30729.4926'
[1DB8:02B4][2016-12-29T20:01:36]i101: Detected package: vcredist_x86.exe, state: Absent, cached: Complete
[1DB8:02B4][2016-12-29T20:01:36]i101: Detected package: dotNetFx40_Full_x86_x64.exe, state: Absent, cached: None
[1DB8:02B4][2016-12-29T20:01:36]i101: Detected package: MechWarrior_Online.msi, state: Absent, cached: Complete
[1DB8:02B4][2016-12-29T20:01:36]i104: Detected package: MechWarrior_Online.msi, feature: DirectXRedist, state: Absent
[1DB8:02B4][2016-12-29T20:01:36]i104: Detected package: MechWarrior_Online.msi, feature: MechWarriorOnlineInstall, state: Absent
[1DB8:02B4][2016-12-29T20:01:36]i052: Condition 'NOT Installer_Running' evaluates to true.
[1DB8:02B4][2016-12-29T20:01:36]i052: Condition 'NOT ((VersionNT > 501 OR VersionNT64 > 501) OR (VersionNT = 501 AND ServicePackLevel >= 3) OR (VersionNT64 = 501 AND ServicePackLevel >= 2))' evaluates to true.
[1DB8:02B4][2016-12-29T20:01:36]i199: Detect complete, result: 0x0
[1DB8:050C][2016-12-29T20:01:38]i000: Setting string variable 'InstallFolder' to value 'C:\Program Files (x86)\Piranha Games'
[1DB8:050C][2016-12-29T20:01:38]i000: Setting string variable 'DTSC' to value '1'
[1DB8:050C][2016-12-29T20:01:38]i000: Setting string variable 'SMSC' to value '1'
[1DB8:02B4][2016-12-29T20:01:38]i200: Plan begin, 3 packages, action: Install
[1DB8:02B4][2016-12-29T20:01:38]i052: Condition 'NOT HasVCPP2010Search' evaluates to true.
[1DB8:02B4][2016-12-29T20:01:38]w321: Skipping dependency registration on package with no dependency providers: vcredist_x86.exe
[1DB8:02B4][2016-12-29T20:01:38]i000: Setting string variable 'WixBundleLog_vcredist_x86.exe' to value 'C:\Users\GRAYSI~1\AppData\Local\Temp\MechWarrior_Online_20161229200136_0_vcredist_x86.exe.log'
[1DB8:02B4][2016-12-29T20:01:38]i052: Condition 'NOT Netfx4FullVersion' evaluates to false.
[1DB8:02B4][2016-12-29T20:01:38]w321: Skipping dependency registration on package with no dependency providers: dotNetFx40_Full_x86_x64.exe
[1DB8:02B4][2016-12-29T20:01:38]i052: Condition 'NOT InstallFolder_registry' evaluates to true.
[1DB8:02B4][2016-12-29T20:01:38]i204: Plan 2 msi features for package: MechWarrior_Online.msi
[1DB8:02B4][2016-12-29T20:01:38]i203: Planned feature: DirectXRedist, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None
[1DB8:02B4][2016-12-29T20:01:38]i203: Planned feature: MechWarriorOnlineInstall, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None
[1DB8:02B4][2016-12-29T20:01:38]i000: Setting string variable 'WixBundleRollbackLog_MechWarrior_Online.msi' to value 'C:\Users\GRAYSI~1\AppData\Local\Temp\MechWarrior_Online_20161229200136_1_MechWarrior_Online.msi_rollback.log'
[1DB8:02B4][2016-12-29T20:01:38]i000: Setting string variable 'WixBundleLog_MechWarrior_Online.msi' to value 'C:\Users\GRAYSI~1\AppData\Local\Temp\MechWarrior_Online_20161229200136_1_MechWarrior_Online.msi.log'
[1DB8:02B4][2016-12-29T20:01:38]i201: Planned package: vcredist_x86.exe, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: No, uncache: Yes, dependency: None
[1DB8:02B4][2016-12-29T20:01:38]i201: Planned package: dotNetFx40_Full_x86_x64.exe, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1DB8:02B4][2016-12-29T20:01:38]i201: Planned package: MechWarrior_Online.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[1DB8:02B4][2016-12-29T20:01:38]i299: Plan complete, result: 0x0
[1DB8:02B4][2016-12-29T20:01:38]i300: Apply begin
[0A34:05F8][2016-12-29T20:01:40]i360: Creating a system restore point.
[0A34:05F8][2016-12-29T20:01:40]i361: Created a system restore point.
[0A34:05F8][2016-12-29T20:01:40]i000: Caching bundle from: 'C:\Users\GRAYSI~1\AppData\Local\Temp\{9f17023b-d04f-432b-b08a-3bb4c3a7ed3c}\.be\MechWarriorOnlineInstaller.exe' to: 'C:\ProgramData\Package Cache\{9f17023b-d04f-432b-b08a-3bb4c3a7ed3c}\MechWarriorOnlineInstaller.exe'
[0A34:05F8][2016-12-29T20:01:40]i320: Registering bundle dependency provider: {9f17023b-d04f-432b-b08a-3bb4c3a7ed3c}, version: 1.6.0.0
[0A34:0A58][2016-12-29T20:01:40]i304: Verified existing payload: vcredist_x86.exe at path: C:\ProgramData\Package Cache\B84B83A8A6741A17BFB5F3578B983C1DE512589D\vcredist_x86.exe.
[0A34:0A58][2016-12-29T20:01:40]i304: Verified existing payload: MechWarrior_Online.msi at path: C:\ProgramData\Package Cache\{1A14AC87-9585-4AC5-BA5D-0A3A4C6AF7D4}v1.6.1.0\MechWarrior Online.msi.
[0A34:05F8][2016-12-29T20:01:40]i301: Applying execute package: vcredist_x86.exe, action: Install, path: C:\ProgramData\Package Cache\B84B83A8A6741A17BFB5F3578B983C1DE512589D\vcredist_x86.exe, arguments: '"C:\ProgramData\Package Cache\B84B83A8A6741A17BFB5F3578B983C1DE512589D\vcredist_x86.exe" /q /norestart'
[0A34:05F8][2016-12-29T20:01:46]e000: Error 0x80070643: Process returned error: 0x643
[0A34:05F8][2016-12-29T20:01:46]e000: Error 0x80070643: Failed to execute EXE package.
[1DB8:02B4][2016-12-29T20:01:46]e000: Error 0x80070643: Failed to configure per-machine EXE package.
[1DB8:02B4][2016-12-29T20:01:46]i319: Applied execute package: vcredist_x86.exe, result: 0x80070643, restart: None
[1DB8:02B4][2016-12-29T20:01:46]e000: Error 0x80070643: Failed to execute EXE package.
[0A34:05F8][2016-12-29T20:01:46]i330: Removed bundle dependency provider: {9f17023b-d04f-432b-b08a-3bb4c3a7ed3c}
[0A34:05F8][2016-12-29T20:01:46]i352: Removing cached bundle: {9f17023b-d04f-432b-b08a-3bb4c3a7ed3c}, from path: C:\ProgramData\Package Cache\{9f17023b-d04f-432b-b08a-3bb4c3a7ed3c}\
[1DB8:02B4][2016-12-29T20:01:46]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart:  No

I have followed these threads:

from 2012:
https://mwomercs.com...g-installation/
http://mwomercs.com/...ror-0x80070643/

from 2015:
https://mwomercs.com...to-install-pts/

and these:
https://support.micr...n-us/kb/2438651
https://answers.micr...83-ae7d3bc48db5


but to no avail
any help with anyone with the same issue would be very appreciated
thanks in advance

[Regalya]

Aint getting any reply to support mail aint getting anything on forums this is getting upsetting when this will get fixed ?

[Tarl Cabot]

Have you tried to install Steam and have Steam install it? What I am seeing from Masta Ali's post is that the window components are not being allowed to install, possibly due to permission issues.

[Regalya]

Allready had it on steam i don't use standalone client (both steam and mwo runs as admin)

[Tarl Cabot]

https://support.micr...lled-or-removed

The above link may be of some help as you are running Win7. The installation can become corrupt, causing uninstall and installing issues. Interesting, this now works with Windows 10. It used to only work with Win7/8/8.1.

And for clarification, you are not able to get MWO installed? This thread is about installation/patcher issues.

Edited by Tarl Cabot, 31 December 2016 - 10:44 PM.

[Masta Ali]

Alas I found a solution to my problem!
After a full windows reset (apps and all) all components installed without fuss and the game is working perfectly fine
In addition I no longer experience crashes anymore, speculation leads me to believe that this game prefers a 64 bit environment
If you are running windows 10, I would recommend upgrading to 64 bit as an option to relieve a lot of issues
Best of luck to all

[Regalya]

@Tarl Cabot allredy properly uninstalled+installed didn't help with the crashing on loading screen other forum sections,e mail to support sended crash reports etc yiedl NO return so trying my luck here as arround 8-10% of the player base has crashing issues since the patch but we seems to be ignored by PGI

[Kynesis]

On attempting to log in with the stand-alone client, the game reports that there's a patch available and that I should run the patcher.

I've never needed to run an independent patcher before and I can't find one in PGI's program folder. Other than download the entire game what other options do I have?

Edit: So, there is a patcher - using it presents an error message that it can't be run separately, that I should run the client.

Edited by Kynesis, 25 January 2017 - 05:23 AM.

[technopredator]

Alexander Garden, on 17 February 2015 - 04:20 PM, said:

'Downloading Install Base'

This usually occurs when our server provider has not updated the particular server node your patcher is accessing. For now I recommend closing down your patcher when this process begins.
Then, flush your DNS, and attempt the patch process again.

Flushing your DNS:

• Press Windows key + R to open the Run window.
  
• Type cmd and hit Enter.
  
• In the command prompt window, type:
  
• ipconfig /flushdns and hit Enter.

Right, because this is somebody else mistake, not the ones setting up the DNS IP register and taking care of that IP and serving that IP by making a correctly coded patcher, no, that's the players fault, even when they have done nothing to change the patch process, the players are the ones to blame, yeah, it must be their DNS Cache and their [Redacted] fault, so [Redacted]!



BTW this is a 5 day old Win7 64-bit, so it's not my DNS Cache it's your fakery over there that causes this [Redacted], get it? stop blaming users for your mistakes and grow a pair and admit is your fault and promise that you will fix it and fix it! That's being an adult.

Edited by draiocht, 01 March 2017 - 02:53 PM.
inappropriate language

[laziness]

After days of trying to patch then forced to do full installs over and over again without success I tried the repair tool. It failed as well, this is the error.........Access to the path 'C:\Program Files (x86)\Piranha Games\MechWarrior Online\bin64\mwoclient.exe__old' is denied. Any ideas??

[technopredator]

https://mwomercs.com...ntegrated-gpus/ this will reset your video settings to minimum.
Make sure the Anti-Alias is off on MWO, if this fails after a clean install, try to set your GPU driver to minimum settings, then upgrade them gradually and see what works and what doesn't in MWO and your games/apps.

Check security software, while playing disable it except the Firewall.

Edited by technopredator, 05 March 2017 - 10:26 PM.

[TheGodParticle]

Trying to patch through steam every time the patch gets to 26mb it just stops. If you press pause it restarts the patch from 0 again!!!. i have other games that need patching and they are going fine!!

[Inappropriate1]

Gotta say, this was a bad patch. Error upon error. Finally had to uninstall, reinstall and run the patcher. Why can't you guys try and test the patch before you commit the game to it? Have some players volunteer to do a test patch a day or so BEFORE the game is committed.

P.S. Also, why is premium time set up to run even when I am NOT on the game? Is not fair to charge us, and expect us to be on 20/24 hours. Premium time must be changed to run while in game. There is this thing called REAL LIFE that happens.

Bad sport, real bad.

[Inappropriate1]

technopredator, on 05 March 2017 - 10:22 PM, said:

https://mwomercs.com...ntegrated-gpus/ this will reset your video settings to minimum.
Make sure the Anti-Alias is off on MWO, if this fails after a clean install, try to set your GPU driver to minimum settings, then upgrade them gradually and see what works and what doesn't in MWO and your games/apps.

Check security software, while playing disable it except the Firewall.

I had to disable my firewall, antivirus, anti-trojan/malware, real time scanning and it STILL messed up the game. I had to disable every protection and uninstall, reinstall and patch to get this to work.

I don't think that PGI is using real programmers to do these patches. I fear they have outsourced this to the lowest bidder that just does not care.

[Anti10188]

Hello, got some troble here,aftert i starting a game, see a client in a tasks, but nothing else is happening.

[MrANi]

Exactly the same issue here and nothing seems to fix it, done a repair and a full reinstall nothing doing, this isn't the first time this has happened to me either.

[Anti10188]

it seems like no one will help us. or ip buned.

[Anti10188]

HA! i fix it, seems problem with some net servises but i am not shure witch one...i just shood down all unnesesery and it work again!