475 replies to this topic

[Wildstreak]

Recently noticed.
For some time I was in the 60-70 range and fine.
Then in the past few weeks I dropped to about 30 and got rubberbanding/teleporting of myself and others causing weapons to miss and walking into terrain without seeing it.
I think once I was up over 100 sometime last year but forget if anything was different.
Location: East Coast USA.

[Firecrafter]

For me, any from 60-130ish is completely playable, my mech doesn't clip and my shots register. Once I get 180+ I start to notice problesm hitting people and controlling my mech's movement.

Edited by Firecrafter, 10 April 2015 - 07:21 PM.

[Kageru Ikazuchi]

Jon Cunningham, on 26 March 2015 - 03:10 PM, said:

... It's easy to fall into the trap of "the developers aren't listening to my complaints, why even bother complaining," and I'm taking steps to make sure people know I do care, and I am paying attention to them. ...

First off, THANK YOU for opening this dialog, I'm sorry I didn't see it until now.

Second, in response to your original questions, my ping is normally a fairly stable 200. It sometimes spikes to above 250, at which point it becomes annoying. It occasionally spikes above 300, at which point it gets really frustrating.

Reading the rest of this thread, it appears that as long as the actual ping is below about 250, the game is playable. It's the spikes of 50+ above normal (whatever "normal" is for that player) that get people riled up.

Risen, on 13 March 2015 - 04:38 AM, said:

... the big problems occur when I face opponents with either much higher or much lower ping, they tend to "jump around" on screen or I get shot before my game shows them walking over the hill or around the corner ...

This ^ appears to be true. Differences in ping between shooter and target seem to make a difference to HSR. What NA (and some EU) players don't always understand is that this affects those of us on the higher end of the ping range much more often than it affects you (I see more sub-100 ping opponents than you see 200+).

Jay Z, on 10 April 2015 - 02:22 PM, said:

... TL;DR Aussie internet is fine and competitive with some little adjustments. Pilot skill is much more important than connection.

I have played MWO with Jay Z three or more nights a week almost every week for nearly two years, and can validate his experience (as can anyone else who has played with or against him for the past few months). It is a tribute to his patience and dedication that he has not given up on us completely while playing over 3G.

Edited by Kageru Ikazuchi, 10 April 2015 - 04:43 PM.

[MechaBorys]

Normally my ping is around 50-80. anything over 200 and I start teleporting.
Im on bellsouth DSL but may switch to suddenlink cable soon. at work I am more
closely in the 40-60 range on cable.

worst effect is the advanced zoom lag...

[SirSlaughter]

From Italy I usually play in the 175-185 ping range. It surely is far from optimal, but I can play good enough (of course you are at disadvantage facing 40ms people). When I'm above 200ms I see people (or my camera) teleporting.

[The Driver]

I get stable ping of about 80-100 pre-6pm GMT and can play absolutley fine

after 6pm, for some reason my ping shoots to 300+ and jitters 300 to 1000. Only happens in MWO tho, not in any other online games. so, I dont play MWO after 6pm

[cleghorn6]

Similar Australian experience here. Pings in 260-290 range normally. Above 315 or so things get difficult. The only time I notice rubberbanding is when someone in my house has smashed our link, which I'm not going to blame PGI for (missed opportunity, I know ).

Even at normal pings, close range circling lights I pretty much don't bother even trying to shoot. Sometimes with a hitscan weapon I can figure out how much to lead but with ballistics or PPCs, I'm just wasting ammo. In fact I rarely use PPCs at all, if the target is moving laterally at any kind of speed, there's just no point. I'm guessing where I need to shoot to hit anything.

Occasionally I see the end of match screen and think, "No way, I did much more damage than that". It's possible I had a much worse game than I thought, but I suspect hit reg is my problem on at least some of those matches. I also sometimes get weirdness with the kill notifications, but there are lots of things that could be causing that.


Just as an aside, I'm happy to record matches and post up the end user experience to YouTube or whatever. If you want to test something specific, hit me up for a private match. I also work for (part of) an ISP, so we can potentially experiment a bit with peering etc. I can't promise anything but I can talk to the guys. If I tell them it's for MWO they should be cool with it On the down-side, I live in GMT+8, so one of us is going to be having some late nights.

[Appogee]

My ping is usually 213. The lowest it has ever been is 203,. but at various times it has jumped to as high as 350 (including tonight).

When it's 213 I experience some hitreg issues - especially with targets that are moving quickly across my line of fire.

When the ping gets to 250 my hitreg starts to get much worse. Above 300 it's pretty much unplayable.

PGI: FFS get European and Asian servers. I've spent almost $1500 on your game, as lots of Oceanic and European players have. It's time to throw us a bone if you want to keep us as customers.

[Namouche]

usually my ping is around 140~150, but today ping is around 440, unplayable.
I'm from Portugal (europe)

[Zimm Kotare]

Yeah, have to agree with anyone who said thanks for this dialogue with PGI coming about, my experience of the Support team has been fantastic but engagement is key, & fantastic to see!

As for me, average is 100 Ping & that is extremely playable, no problems that I notice whatsoever.

However (& this has been raised with both Support & my ISP), post 4:30pm (when my ISP's traffic policy kicks in), my connection goes a bit squiffy. One night it was solid 100 Pings no problem, another night it was 600+ the entire time, other nights one game will be 100 while the next will be 600. If I disco & return it can be 100. However, if I don't disco, it stays at whatever it started at.

The Traffic Policy of my ISP actively prioritises Gaming Traffic (apparently) & any speed tests report the same results as pre 4:30pm. I've discussed with the ISP as it feels like it must be partly them due to it starting at the same time as their Traffic policy, but given that it can be fine one game & not the next but doesn't vary within those games, it seems like it might not be entirely their doing.

Anyway, without getting anywhere with their abysmal tech support (seriously, PGI, my thanks for not following my ISP's example), I elected to switch to Fibre in the hopes that the significantly increased upstream bandwidth & tripled downstream would alleviate the problem, but as it hasn't been setup yet, I can't say one way or the other.

Not adding this to see it resolved here (sent a fair bit of info to PGI Support direct already), at least not until I see if the better connection yields results, just adding it to "add to the greater picture" seeing as the issue is represented by my ping.

Happy to offer more info if required, but as I said, also happy to wait & see what the new connection does.

[kosmos1214]

well i see small changes at 160-180 ish 250to 350 the game is playable but im definitely at a disadvantage much more then that and its pretty much unplayable

[gaSyeraSS]

A constant ping of 110ms+/-10 ms is playable here (Germany). There are days where this variance is much higher (>200ms). In that case the game is unplayable.

[Iacov]

i'm living in Austria and have a relatively constant ping of 110-120

i definately have the feeling that laser hit reg is somewhat off to me - hits a registered most times, but most times not on the mech part i aimed for...and most times only for a a small portion of damage

this is "confirmed" by testing in the testing grounds...the same loadout and similar "beam time on target" does a lot more damage...even when considering the lower armor tonnage of the mechs in the testing grounds

same goes for mgs...in testing grounds they work well, but do little to nothing in a live environment

[Brawler1986]

I got a 91ms ping and i do a third damage. I am a pretty experienced player and this really bothers me. I know allot of my Faction members got the same problem, especially the EU players. My ISP connection is fine, I got Fiberglass with 50Mb connection.

Bug Location:
Community Warfare, Regular drops.

Steps to Reproduce:
Play with a low latency. In my case, solid 91ms ping, 50Mbit with fiberglass connection.
Internet Service Provider The Netherlands, Amsterdam, EUW.

Reproduction Rate:
100%

Bug Description:
Hit Registration doesn't work properly while playing.
My damage output is reduced to around 100-200 average in a normal drop. Which is almost a third of my regular damage output. In CW its around 800 -1000 damage in total for 4 mechs with an average tonnage of 60. SRM's / Ballistics and Lasers are all having those issues, the worst of them are the SRM's.

Edited by Brawler1986, 12 April 2015 - 02:17 PM.

[GroxGlitch]

My ping is usually around 110ms, +- 10ms, and I am located in California. In spite of this latency, I find the game entirely playable. Considering I've had occasional days of consistent 600-800 damage drops, I don't think it affects me that much

[Locutos]

ping 100-115
hitting works ok, but not fine
as soon as i turn my legs, left or right, a way to high percentage of hits wont register

[VXJaeger]

Normally pingrange is at 130-140ms and is playable, difficulties (more than normally) starts appear after 170ms.

Usual problems occur always when playing ppl under 100ms ping. HSR ain't up for the task to calculate given hits correctly, but incoming hits from <100ms just devastates. My estimate is that during primetimes minimum of 30% of given dmg doesn't register at all 'cause servers are not up for the task.

[Modo44]

I see obvious issues starting at 200 pings, most often HSR shots that get me while twisted/hidden, and fast mechs warping. However, the worst problem -- heavily warping mechs -- does not seem connected to any one ping. That suggests that other factors matter more.

My ping from Poland is in the 120-130 range. I have minor issues with hit detection, typically shots registering with slight delays, or parts of laser holds going nowhere. I used to have no problems at all before 12v12 was introduced. Something is clearly worse with 24 people in a match. I only have that perfect hitreg right after patching, when only people with fast, stable connections are online. That special time also improves my framerates slightly (a few more FPS, much more stable FPS).

Edited by Modo44, 13 April 2015 - 03:41 AM.

[Rogue Jedi]

with a ping usualy somewhere between 98 and 110 I frequently see hits on the client which do not register,

many times have I survived to the end of a match thinking I have done 400+ damage and found I have less than 100, and had people on teamspeek who were spectating comment that now way did I do less than 300 damage.

I have never played with a ping below 95 so cannot comment on weather or not that is a function of my ping

[FlipOver]

I'm an EU player and usually my ping hovers around 110 and 140 (although I know others that go over the 160-180 ping in the same geographic area).

I do actually notice a difference when I play at the US prime time. Going against 2 (and sometimes 1) digit ping players is extremely frustrating.
We never react fast enough, they seem to have FOV on us enough time before we see them to get shot.

Yes this is noticeable and frustrating for players with pings as "low" as 110-140, and I would imagine how it is for other who have a much higher ping.

The hit-reg problem is another thing all together, but regarding ping and ping differences, in my experience, a difference of around 40 ping and up is enough for us to notice it and either feel the enemy can't hit [retracted] or we feel the enemy is just dancing around our shots.

So what happens when the US prime time gets "here"? I either get into a light with JJs (if I really really want to keep playing) or exit the game and come back the next day.