273 replies to this topic

[B1ackBishop]

Any update on when this is getting fixed?

Really annoying trying to do the Oceanic challenge when 4 out of 10 games you get disconnected, can't get back in, and even your progress on that game doesn't count!

[beerandasmoke]

I posted this in another thread but I have had 0 disconnects on my alt which only has 12 mechs in garage. On this account I have over 130 and I disconnect almost every other game. I use the same computer and same connection for both. At least for me it seems to have something to do with the size of my garage which causes the discos.

[DropBear]

What I find most disheartening is that after the initial 'official post' of this thread (and the resultant pages of calling that rubbish) , PGI has said nothing, nada, zip.

No "Our metrics must be wrong, we are still checking".

No "Sorry for this guys, we will make it up to you somehow".

No explanation as to what may be the cause.

Colour me paranoid, but if I did not know any better I would be led to believe that PGI is not really serious about keeping a regular OC server, just get everyone mad then they can justify taking it down.

After all, us poor saps who have had to play on the NA server all these years with >280 ms ping will probably just go quietly back to the way things used to be quineg?

Well my answer to this will be a resounding vote with my Wallet, because right now my premium time is being wasted on a large number of disconnects. In short I am not getting value for money. Recognition of the problem and not some half-baked "Swallow this" excuse would at least go some way in assuaging the OC player anger, yet alone all of those from other regions who were keen to complete the OC challenge.

It would seem that PGI has hired some ex IGP PR types....

End of rant...

[Zomboyd]

I have been playing with other memebers of my group and even on different maps game modes etc when one of us experianced this crash all the others that wre on at the time no matter what game they where in they Disconnected as well

[Tannhauser Gate]

Best quote of the night:

"MischiefSC <All> If Oceanic goes down on me any more I'm going to have to buy it a ring."

Well said..

Edited by LakeDaemon, 09 August 2015 - 08:56 PM.

[ShadowFire]

Was getting far more disconnects to the OC server during the daytime hours on EST (East Coast USA) than the evenings. Much better game play for us ESTers when it is morning in the part of the world.

Edited by ShadowFire, 09 August 2015 - 06:42 PM.

[A sebaceous cyst]

DropBear, on 09 August 2015 - 04:43 PM, said:

What I find most disheartening is that after the initial 'official post' of this thread (and the resultant pages of calling that rubbish) , PGI has said nothing, nada, zip.

No "Our metrics must be wrong, we are still checking".

No "Sorry for this guys, we will make it up to you somehow".

No explanation as to what may be the cause.

This is why, when you operate a game 24/7 you need support/techs that work more than M-F 9-5. Problems occur outside of a standard work week, PGI needs 24/7 support staff if it wants to offer (and grow) a 24/7 game (specially when it runs most events outside of the typical M-F 9-5 work week).

[Master Pain]

it seems real bad tonight. it has happened to me in 2 of the 4 matches i have run tonight.

[PLCA99]

Either fix this mess or do one of two things. Give everyone the rewards for Oceanic Takeover or extend the Takeover once you fix the issue. Best solution ever.

[PLCA99]

Two games in a row now.....

FIX THIS CRAP!!

[PLCA99]

Three now.....

You've taken a great game and totally screwed it up.......

[Master Pain]

im at atleast 50% tonight.

[Master Pain]

can we atleast get 100k cbills and 1000xp everytime we get this disconnect bug. Its really making it tough to get a successful match.

[H i e u]

too many disconnects, about 40%-50% of all matches

[Dragonkindred]

20-30% game disco for me. That would be fine if I was Adam Sandler, but I'm not. So, Disco Disco not good.


I'm also seeing increased packet loss.
I don't think these servers can handle the numbers.

Edited by Dragonkindred, 09 August 2015 - 09:55 PM.

[Wymsic]

Alexander Garden, on 07 August 2015 - 10:38 AM, said:

Shoot off an e-mail and we can follow up. The auto-reply you'll receive after sending the e-mail will provide you with steps on getting connection diagnostics.



I've updated the auto-reply to include steps for testing connections to the Oceanic servers.

Your last update was Aug 7th, it is now Aug 10th. The delay is unacceptable. And to cover a critical failure in the uptime of your Oceanic Server launch, during a challenge no less, by providing a Double XP weekend is a poor attempt at a distraction.

Please provide an update, this has gone on long enough?

Edited by Wymsic, 09 August 2015 - 10:45 PM.

[G SE7EN7]

Wymsic, on 09 August 2015 - 10:31 PM, said:

Your last update was Aug 7th, it is now Aug 10th. The delay is unacceptable. Please provide an update, this has gone on long enough?

Specially with an event in progress that relies on the very server with issues.

[Wymsic]

Just received an interesting error @ 200AM CST, 10 AUG 15. Was in a match and dropped (like all other times), but when I went to switch to another mech and attemtped to join a new match in Oceanic, I got "The region is unavailable. Choose another region.". After checking my drop down, Oceanic was unavailable (grayed out).

So it would seem either the servers were brought down, or the connection to the entire region suffered a catastrophic error that prevented reconnection. Either way, an update from PGI is warranted.

[Speedy Plysitkos]

well it crashes definetly more, then its bearable...

Edited by Titannium, 09 August 2015 - 11:40 PM.

[Valkyrie73]

I'm an aussie and my ping is ok on the oceanic server at 130ish but I am crashing every 3 matches. On the NA server my ping 300 and I rarely have any issues.