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Matchmaking Error


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#1 Wargassm

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Posted 16 June 2016 - 09:35 AM

Developers and GM's,

You have a serious issue with this auto penalty garbage.. I'm using an older PC, and sometimes it takes me me a while to drop in the match. Sometimes the match has been running for 3-5 minutes before i can get moving. So after i finish a game i get this matchmaking error. Now i didn't leave early, i didn't hit any of my team mates yet it keeps giving me this every single time i drop. If your goal is to get people to stop playing MWO then by all means keep this up and many will quit playing.

Now i have to wait 10 minutes before i can even look for a match. this is unreasonable please do something about this. If the game continues to operate like this i will stop playing it all together.
I rarely post on the forums, i'm not making this up, I'm a founder from back in Pre-open beta. This is worse than having to play Caustic valley 100 times in a row. At least back then i could get in a match.

The last time i posted i asked for Faction Warfare and if it came to fruition i said i would buy the clan mechs. You created faction warfare (great) so i purchased clan mechs. please dump this auto penalty or fine tune it so honest players are not penalized for doing nothing wrong yet run on slow systems.

Many thanks and kind regards,

Wargassm

Edited by Wargassm, 16 June 2016 - 05:10 PM.


#2 Wintersdark

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Posted 16 June 2016 - 09:49 AM

Did you email support? They don't read the forums, so if you have an issue, you need to co tact them.

#3 Felicitatem Parco

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Posted 16 June 2016 - 09:49 AM

Send a report to Support. You are not the only person to get penalized for late entry into a match, and without suffixient support tickets, they will not allocate resources to fix it...

#4 Revis Volek

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Posted 16 June 2016 - 10:12 AM

This is the Rub of still supporting 32 bit systems (2gb and 4gb systems) IMO, potatoes are CLAIMED to run it but dont and then we get lash back from people with issues because of the penalty system.


lame.

#5 Chuck Jager

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Posted 16 June 2016 - 10:19 AM

If you get more than 1-2 dcs every time you game and it takes more than 1-2 minutes to load, contact PGI something is wrong.

Hint be prepared to realize you may need to purchase a new rig every 3-5 years recommended at a minimum of $600 (said minimum). I do not like it either when my guitar is from 1971 and it goes up in value, but dems da facts.

#6 Revis Volek

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Posted 16 June 2016 - 10:27 AM

View PostChuck Jager, on 16 June 2016 - 10:19 AM, said:

If you get more than 1-2 dcs every time you game and it takes more than 1-2 minutes to load, contact PGI something is wrong.

Hint be prepared to realize you may need to purchase a new rig every 3-5 years recommended at a minimum of $600 (said minimum). I do not like it either when my guitar is from 1971 and it goes up in value, but dems da facts.



Because guitars have not gotten better by leaps and bounds every 3 years, the opposite actually most are cheaper then they ever were before.

#7 Pjwned

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Posted 16 June 2016 - 10:28 AM

Don't play in public queue if you frequently take egregiously long to connect to a match. I'm sure your teammates won't miss you if you're regularly missing for over half the match.

"Get your **** together or don't play."

#8 Wargassm

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Posted 16 June 2016 - 10:50 AM

View PostPjwned, on 16 June 2016 - 10:28 AM, said:

Don't play in public queue if you frequently take egregiously long to connect to a match. I'm sure your teammates won't miss you if you're regularly missing for over half the match.

"Get your **** together or don't play."


IM RUNNING ON win 7, 8GB RAM, 1GB ATI HD3000 series with blackbox edition AMD quad core Phenom IIx4 940. Dell XPS 625. yeah its old, yes its slow but it still works well on all the other games i play. I choose to spend my money on other items like a new home,brewing equipment, brewing supplies, vehicles and $$ on MWO. I shouldn't be penalized just because i have an older system. compared to most my system will blow them out of the water.

In regards to your get your $%^& together, i still do 500-800dmg in the match when i drop late, i bet your one of those numbs who drop in a POS locust in FW with LRMs. now thats lame.

On to other issues.

Wargassm

#9 Escef

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Posted 16 June 2016 - 10:58 AM

It should not be taking you that long to connect to the match. There is a problem with your connection to the servers. You should EMAIL SUPPORT LIKE EVERYONE TOLD YOU TO.

WTF, why do people think a forum is tech support or somehow counts as direct communication with the company? What planet are you people from? Posted Image

#10 Revis Volek

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Posted 16 June 2016 - 12:25 PM

View PostWargassm, on 16 June 2016 - 10:50 AM, said:


IM RUNNING ON win 7, 8GB RAM, 1GB ATI HD3000 series with blackbox edition AMD quad core Phenom IIx4 940. Dell XPS 625. yeah its old, yes its slow but it still works well on all the other games i play. I choose to spend my money on other items like a new home,brewing equipment, brewing supplies, vehicles and $$ on MWO. I shouldn't be penalized just because i have an older system. compared to most my system will blow them out of the water.

In regards to your get your $%^& together, i still do 500-800dmg in the match when i drop late, i bet your one of those numbs who drop in a POS locust in FW with LRMs. now thats lame.

On to other issues.

Wargassm




You should'nt be penalized? Well maybe not but thats how the game works so you are getting caught in the net that is catching Disco's and such.

Your logic is kinda flawed. F1 Cars from the 80's cant compete with modern day vehicles neither can your potato and your processor seems to be the culprit, You are bottle necking yourself more then likely No amount of RAM of awesome Video Cards will help.


Its either upgrade or have to deal with this, sorry. Not all games are made for all computers thats just how it is and Running on that old stuff is going to give you a bad experience. Also 1 GB of video buffer is way to low for most games these days new Nvidia cards are coming out with 8gb and 10gb and most system will be 8gb or 16gb of RAM. But even with a bunch of RAM and it being fast wont help because of your CPU. Maybe you can OC it?

You are getting left in the dust unforgettably and the only way to fix it is hardware upgrades as far as i can tell.

AMD CPU's arent not very expensive, maybe save some of the money being spent in a game you cant play and get a new CPU? Why throw money at a game you cant even run well? Not saying i dont appreciate the support but i think the money would be better used in other areas of the computer.

Edited by Revis Volek, 16 June 2016 - 12:27 PM.


#11 Pjwned

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Posted 16 June 2016 - 02:47 PM

View PostWargassm, on 16 June 2016 - 10:50 AM, said:

IM RUNNING ON win 7, 8GB RAM, 1GB ATI HD3000 series with blackbox edition AMD quad core Phenom IIx4 940. Dell XPS 625. yeah its old, yes its slow but it still works well on all the other games i play. I choose to spend my money on other items like a new home,brewing equipment, brewing supplies, vehicles and $$ on MWO. I shouldn't be penalized just because i have an older system. compared to most my system will blow them out of the water.

In regards to your get your $%^& together, i still do 500-800dmg in the match when i drop late, i bet your one of those numbs who drop in a POS locust in FW with LRMs. now thats lame.

On to other issues.

Wargassm


None of that refutes you frequently taking way too long to connect to a match, which is clearly a problem on your end, so the answer is still "get your **** together or don't play."

#12 Troutmonkey

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Posted 16 June 2016 - 07:37 PM

View PostWargassm, on 16 June 2016 - 10:50 AM, said:

IM RUNNING ON win 7, 8GB RAM, 1GB ATI HD3000 series with blackbox edition AMD quad core Phenom IIx4 940. Dell XPS 625.

You are running an ATI HD3000? According to Passmark that's literally worse than integrated graphics. The Phenom 940 is also not great, considering I used to run a Phenom 1090T which is twice as powerful and even that wasn't great. I honestly have no idea of how you are running this game at all. Are you running 640*480 rez on ultra low?

#13 mailin

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Posted 16 June 2016 - 09:37 PM

About all I can say is "wow". You really expect PGI to do something about this problem? Wow. Sorry, PGI ain't gonna buy you a new computer. The problem is not on PGI's end, so why should they fix it? Here's what you do; hold off on some brewery equipment for a bit and crack open the wallet for a new rig.

Edited by mailin, 16 June 2016 - 09:37 PM.


#14 Tarogato

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Posted 16 June 2016 - 10:42 PM

View PostRevis Volek, on 16 June 2016 - 10:12 AM, said:

This is the Rub of still supporting 32 bit systems (2gb and 4gb systems) IMO, potatoes are CLAIMED to run it but dont and then we get lash back from people with issues because of the penalty system.


lame.


I run 32b on a laptop that doesn't even meet the minimum specs for this game and I still load into games faster than a lot of people and get comparable performance to some people whining that their high-end rigs can't run the game. So nah, I wouldn't say necessarily that support 32b systems is the problem, especially when the option to launch the 32b client was even removed a few patches ago and you need to do a sneaky workaround to still run it at all.



View PostWargassm, on 16 June 2016 - 09:35 AM, said:

You have a serious issue with this auto penalty garbage.. I'm using an older PC, and sometimes it takes me me a while to drop in the match. Sometimes the match has been running for 3-5 minutes before i can get moving.


If you can't even make it into matches on time, then you should either upgrade your system or quit playing. You're probably one of those folks that finds themselves frequently dead at spawn because it took you so long to load in that the enemy flanked around and found your mech sitting there. That makes you a detriment to your team, so you deserve the penalty. So fix the issue (email PGI support directly, they are infinitely more helpful than posting on the forums), or accept that you can't run the game and shouldn't be playing it until you can upgrade.

#15 Wintersdark

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Posted 16 June 2016 - 11:52 PM

View PostRevis Volek, on 16 June 2016 - 10:12 AM, said:

This is the Rub of still supporting 32 bit systems (2gb and 4gb systems) IMO, potatoes are CLAIMED to run it but dont and then we get lash back from people with issues because of the penalty system.


lame.

32bit makes no difference for match loading times. Really, even on a potato, it's not going to make a significant difference.

Running system info on my second monitor while playing, I never exceed 1gb ram used. Thus, a 3-4gb system (which can only assign ~3gb to MWO anyways) is going to be just fine, so long as you're not running tons of other stuff at the same time.

It does need to pull a lot of info from your HDD, however, so if you don't have an SSD it can be a bit longer, but still well within match load times.

If you're not able to load in time, try opening your task manager - resource monitor (control-shift-esc) and watch your CPU, memory, and disk IO while loading, see what's stopping you.

Because even with an old potato system, you should get into matches on time.

View PostTarogato, on 16 June 2016 - 10:42 PM, said:

If you can't even make it into matches on time, then you should either upgrade your system or quit playing. You're probably one of those folks that finds themselves frequently dead at spawn because it took you so long to load in that the enemy flanked around and found your mech sitting there. That makes you a detriment to your team, so you deserve the penalty. So fix the issue (email PGI support directly, they are infinitely more helpful than posting on the forums), or accept that you can't run the game and shouldn't be playing it until you can upgrade.


This.

Edited by Wintersdark, 17 June 2016 - 12:00 AM.


#16 627

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Posted 17 June 2016 - 12:01 AM

Ok I can run this game on a laptop with integrated graphics (HD4000) and I don't have problems with connecting. The actual game is no fun with 12-30 fps but it works. But loading and connecting should not take so long.

Looks like your HDD is from the last century. If you don't want to spend much money I'd recommend you look for a used SSD, even a 64GB would be enough. Should not be more than 20$.

Add that to your system as a second drive and just put MWO on it. This won't help with low FPS but it will surely help with loading times and you will actually have to wait for the rest of the players and you will begin a love/hate-relationship with the ready-button.

#17 Yozzman

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Posted 17 June 2016 - 12:06 AM

So you're the guy making 23 people are waiting for.

It's June 2016, SSD's are mainstream on gaming rigs, laptops etc.

Don't be an ******* to the team, just get an SSD and you're fine...

#18 Chuck Jager

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Posted 17 June 2016 - 12:20 AM

View PostRevis Volek, on 16 June 2016 - 10:27 AM, said:



Because guitars have not gotten better by leaps and bounds every 3 years, the opposite actually most are cheaper then they ever were before.

missing the fffnnn point dude. Idiot needs a new machine and I was trying to be nice - "technically speaking SNORT push glasses up on nose"

#19 Wintersdark

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Posted 17 June 2016 - 12:30 AM

View PostChuck Jager, on 17 June 2016 - 12:20 AM, said:

missing the fffnnn point dude. Idiot needs a new machine and I was trying to be nice - "technically speaking SNORT push glasses up on nose"


He doesn't need a new machine. Well, he does. But that's not why he's having trouble connecting.

An utter potato will get you terrible fps, but you'll till load into matches on time.

There's something wrong on his end. Could be a failing HDD, could be really incredibly terrible fragmentation, could be... Well, I don't know, unless he's willing to stop bitching and actually do some troubleshooting.

Run the game in a window at low resolution, have your task manager open, watch CPU, disk IO, memory, see if anything caps at at 100% while loading. That's a good indicator of where a problem may lie.

Email support.

Actually DO something.

Because loading times like that are not normal, even for potatos. There is something wrong on his end, a d it probably can be fixed without wholly replacing his PC (though again, it certainly wouldn't hurt)

But yeah, if you CAN'T load into matches on time, then fix the problem, don't keep screwing things up for your teammates.

#20 VorpalAnvil

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Posted 17 June 2016 - 12:38 AM

View PostWargassm, on 16 June 2016 - 10:50 AM, said:


IM RUNNING ON win 7, 8GB RAM, 1GB ATI HD3000 series with blackbox edition AMD quad core Phenom IIx4 940. Dell XPS 625. yeah its old, yes its slow but it still works well on all the other games i play. I choose to spend my money on other items like a new home,brewing equipment, brewing supplies, vehicles and $$ on MWO. I shouldn't be penalized just because i have an older system. compared to most my system will blow them out of the water.

In regards to your get your $%^& together, i still do 500-800dmg in the match when i drop late, i bet your one of those numbs who drop in a POS locust in FW with LRMs. now thats lame.

On to other issues.

Wargassm

Post pics of homebrew or GTFO





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