145 replies to this topic

[Khobai]

Quote

Black Knights, Bittervets, Saltyvets and otherwise toxic behavior is a by product of how PGI has treated it's community over the years.

To be fair they got better and for a while they were doing really good.... But recently they seem to have regressed.

[slide]

Khobai, on 01 May 2017 - 01:10 AM, said:

To be fair they got better and for a while they were doing really good.... But recently they seem to have regressed.

To be really fair it's a vicious circle. However in this case only PGI can do something to break the circle.

[drifter bob]

too busy downloading MW LL (its back baby) to reply to the op

[Ted Wayz]

Khobai, on 01 May 2017 - 01:10 AM, said:

To be fair they got better and for a while they were doing really good.... But recently they seem to have regressed.

It's like saying "Johnny is a good kid because he hasn't killed anyone in awhile. But lately he has taken to sharpening his axe again."

PGI was able to restore my faith for all of 4 months before threatening to throw that good faith out the window.

Put down the axe PGI! Or use it to kill the skill tree!

[Kodyn]

If PGI can ever shed Russ from the helm, they'd do a massive amount better, but they never will. Russ has his fingers wrapped in a chokehold around that place, and he's the single biggest reason PGI has had most of the issues they've had over the years.

I've never seen a game dev treat their own customers as poorly and rudely as he has. in my neighborhood, you talk and act like Russ, you're not going to have many teeth after the first few times you pop off at the mouth. In any job I've ever held, if I talked to a customer the way he does, I would have been fired instantly. He's a walking disaster for PGI and has been since day 1, but it'll never be acknowledged and addressed, so most of us have given up hope on that front.

[C E Dwyer]

Ruar's shaky explanations about age not with holding.

A communities Attitude towards the game and it's creators, comes from the top and goes downwards.

You only have to look at H.B.S's forums and how different they are and how nice people are to realise that P.G.I are a total disgrace, to it's customers.

I can make this comparison quite safely, because the people on the H.B.S battle tech forums and the people here are virtually the SAME people.

There have been some lively moments over the other side, these are quickly and correctly closed down, here they go on and on, because any attempt to control it, causes more attacks against the company, because of the atmosphere the people in charge of P.G.I and it's day to day running have caused.

I would hate to work for P.G.I you get the feeling it's micromanaged very badly.

I would love to work for H.B.S because it's clear, they're given ground rules, and within their remit they have room to be themselves, and the flexibility to work well.

[Davers]

Ruar, on 29 April 2017 - 09:10 PM, said:

So now I'm sitting here wondering how much more I should invest into this game.

If you like the gameplay and want early access to mechs, sure.

If you are doing it because "One day the devs will do X", then no. They have pretty much failed to launch any of the big "game changing" projects, resulting in what feels like years of wasted effort.

[Ngamok]

The Devs might not be listening to the community every time but the community isn't really nice to them either. PGI does listen but they don't always give us everything we demand because that's what we do, demand. There are forum posters that are toxic themselves and some forum posters that are very engaging in conversation. But threads sometimes turn toxic still.

Also, PGI does give us free MC, CBills, cockpit items and the like for events that we all love to do. So I wouldn't say that they hate us.

[Mole]

I just saw someone defend the owner of a business calling his customers cheapskates to their face. Now I've seen everything.

[Juodas Varnas]

Mole, on 01 May 2017 - 05:44 AM, said:

I just saw someone defend the owner of a business calling his customers cheapskates to their face. Now I've seen everything.

Stockholm syndrome.

[Satan n stuff]

Kubernetes, on 30 April 2017 - 01:11 PM, said:

I think I remember one guy in a Catapult with 2PPCs, 2MLs, 2MGs.

So a K2 then? That was probably Paul.

[Mawai]

Belacose, on 29 April 2017 - 09:54 PM, said:

I have have several 'Seismic Sensors'. Several 'Radar Deprivations'. Not getting full return on that is fair in your opinion?

I have probably about 5 radar derp modules, 3 or 4 seismic, several advanced zoom, duplicates of a few other modules (mostly from mech pack bonuses), maybe two each IS medium laser range and cooldown and a couple other weapons, then one of most other weapon systems (most IS some clan). I probably have 30 or so fully XPed mechs (some with 100k+ or more extra XP sitting on them).

The only thing I am interested in is being able to achieve the same level of game play with the new skill tree with the same mastered or partially mastered mechs as I have before the skill tree drops.

If the system PGI designs does this then I am fine with it. If they decided to reward people who have extra modules with additional Cbills ... that sounds fine to me ... if they decide to reward these folks with additional skill points so that they can level up more mechs ... that also sounds fine to me.

If anyone has lots of modules and doesn't want the skill points to spend on any mech then as far as I know they can sell the modules now before the skill tree drops for half value if they really want some cbills instead.

Honestly, if the modules give you lots of bonus skill points to spend anywhere you like then it seems to me that it is quick road to mastery on any new mechs and all of your existing mechs.

Finally, for most of the folks who were able to afford to purchase modules for every mech ... I suspect a lot of these folks have no problem earning cbills and have a lot lying around already ... for someone like that, the ability to quickly skill mechs is probably a more useful option than receiving a huge cbill refund with little to spend it on. However, each to their own and I am sure there will be folks complaining on both sides.

[Jingseng]

Nothing new being said or added at this point (in fact, several points back)

[Willard Phule]

Seems to me that they don't have to care about the playerbase. Their marketing department has always been on point....a fresh crop of potatoes every 2-3 weeks without fail.

Thing is, PGI's business model has absolutely nothing to do with retention. They know they've got a crap product that can't stand the test of time....even a week or two. It's all about luring in a crop of unsuspecting potatoes with disposable income, fleecing them for what they can, then ignoring them so they can focus on the next crop.

Would you like to buy a mech pack?

[Belacose]

Scout Derek, on 30 April 2017 - 05:06 PM, said:

I think I speak for quite a few of us when I say that Russ shouldn't call his player base/customers "cheapskates".

You don't do that. it's wrong.

Glad I don't sport a green name before that happened. I would have really lost it.

A few days ago I recorded a match where you were losing it. Mini tantrum calling your teammates potatoes and such.

I could upload it to YouTube if you'd like?

[Mole]

Belacose, on 01 May 2017 - 07:12 AM, said:

A few days ago I recorded a match where you were losing it. Mini tantrum calling your teammates potatoes and such.

I could upload it to YouTube if you'd like?

What does Derek's mini tantrum have to do with anything here? You just want to shame him because he didn't agree with you or did you totally miss the point? The point is a business owner should never, EVER, insult his customers to their faces. Which Russ has done. He called us cheapskates. Do you know what would happen to most businesses if the management went around calling its customers cheapskates? They'd lose their customers and be forced out of business. This just goes to show how out of touch with reality Russ really is.

[Juodas Varnas]

Belacose, on 01 May 2017 - 07:12 AM, said:

A few days ago I recorded a match where you were losing it. Mini tantrum calling your teammates potatoes and such.

I could upload it to YouTube if you'd like?

Doesn't everyone call their teammates - potatoes from time to time?

Heck, calling them potatoes is putting it very gently most of the time.

[Belacose]

Mole, on 01 May 2017 - 07:44 AM, said:

What does Derek's mini tantrum have to do with anything here? You just want to shame him because he didn't agree with you or did you totally miss the point? The point is a business owner should never, EVER, insult his customers to their faces. Which Russ has done. He called us cheapskates. Do you know what would happen to most businesses if the management went around calling its customers cheapskates? They'd lose their customers and be forced out of business. This just goes to show how out of touch with reality Russ really is.

Just find it a bit ironic and hypocritical.

Not the first time I've witnessed his toxicity towards players in game. In other words, he's slinging stones from a glass house which I find to be a bit humorous.

Juodas Varnas, on 01 May 2017 - 07:54 AM, said:

Doesn't everyone call their teammates - potatoes from time to time?

Heck, calling them potatoes is putting it very gently most of the time.

Riling up a few of his teammates - It was a bit beyond being 'gentle'. lol

Edited by Belacose, 01 May 2017 - 08:10 AM.

[Shifty McSwift]

Someone should compile a list of all the insults directed at devs and compare, I mean sure they have customer relation obligations, but we all have social moral obligations (or at least have to abide by forum rules), some seem to think they would be right in storming into a store they think wronged them and hurl insult after insult without even relation to the issue and start making demands of their business practices, and while customer relations are capable of achieving that, that kind of attitude will probably get the cops called on you and go viral on youtube under "customers gone berserk".

Can someone link the exact quotes or provide context there? It is hard to tell how seriously each instance should be taken without context.

[L1f3H4ck]

Forum dwellers calling the devs toxic. That's a bit rich, isn't it? And sure, OP is a legendary founder but also a new player cuz, well he had cash to throw around but hasn't played the game he bought until recently. Yeah, right.