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Patcher End Of Life Post


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#1 InnerSphereNews

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Posted 22 January 2018 - 09:44 AM

<div style="text-align: center; "> <span style='font-family: "Stratum1 Black"; font-size: x-large; background-color: transparent;'>NOTICE: </span>
</div> <div style="text-align: center; "><font face="Stratum1 Black"><font size="5"><span style="background-color: transparent;">MWO Patcher </span></font><span style="background-color: transparent;"><font size="5">End of Life</font></span></font></div> <div style="text-align: center; "><font face="Stratum1 Black"><span style="background-color: transparent;"><font size="5">
</font></span></font></div> <div style="text-align: center; "><span style="background-color: transparent;"><font face="Stratum1 Regular" size="3">
</font></span></div> <div style="text-align: center; "><span style="background-color: transparent;"><font size="3" face="Stratum1 Black">MWO PATCHER</font></span></div> <div style="text-align: center; "><font face="Stratum1 Regular" size="3"><img src="https://mwomercs.com/static/img/news/media/7d0ae52b3946db3bf5efdf79d78c6a98.png" style="width: 625px; height: 478px;">
</font></div> <div style="text-align: center; "><font face="Stratum1 Regular" size="3">
</font></div> <div style="text-align: center; "><font face="Stratum1 Regular" size="3">The MWO patcher (shown above) will reach end-of-life on February 19th, prior to the scheduled MechWarrior Online patch. If you are still using this patcher now, please switch over to the MWO Portal (shown Bellow) immediately. If you are having issues using the Portal, please contact <a href="https://mwomercs.com/support" style="">Piranha Games Customer Service</a> as soon as possible so we cn work towards resolving any outstanding problems before this patcher is retired.</font></div> <div style="text-align: center; "><font face="Stratum1 Regular" size="3">
</font></div> <div style="text-align: center;"><font size="5" face="Stratum1 Black">MWO PORTAL</font></div> <div style="text-align: center;"><font face="Stratum1 Regular" size="3"><img src="https://mwomercs.com/static/img/news/media/cea829b7cd8291eb4608d606a8df45b5.jpg" style="width: 641px; height: 418px;">
</font></div> <div style="text-align: center;"><font face="Stratum1 Regular" size="3">
</font></div> <div style="text-align: center; "><font face="Stratum1 Regular" size="3">
</font></div> <div style="text-align: center; "><font face="Stratum1 Regular" size="3">Switching to the MWO Portal is easy! All you need to do is install the application (available at <a href="https://mwomercs.com/game/download" style="">https://mwomercs.com/game/download</a>) and simply use the new Portal to run the game instead. There's no need to uninstall or modify your existing MechWarrior Online installation; your pre-existing install should work fine.</font></div> <div style="text-align: center; "><font face="Stratum1 Regular" size="3">
</font></div> <div style="text-align: center; "><font face="Stratum1 Regular" size="3">
</font></div> <div style="text-align: center; "><font face="Stratum1 Regular" size="5">
</font></div> <div style="text-align: center; "><font face="Stratum1 Regular" size="5">STEAM: This does not affect the Steam client or its users!</font></div> <div style="text-align: center; "><font face="Stratum1 Regular" size="5">This change only affects people who have not transitioned from the Patcher to the Portal.</font></div> <div style="text-align: center; "><font face="Stratum1 Regular" size="3">
</font></div> <div style="text-align: center; "><font face="Stratum1 Regular" size="3">
</font></div>

#2 Koniving

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Posted 22 January 2018 - 09:51 AM

GOOD RIDDENS! (Good Riddance, if we drop the southern accent.)
Also, totally not saying first.

Edited by Koniving, 22 January 2018 - 10:56 AM.


#3 Tesunie

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Posted 22 January 2018 - 10:04 AM

I've been using the portal for some time now. It's worked very well for me. So other people, make the switch. It shouldn't cause any issues.

#4 Juodas Varnas

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Posted 22 January 2018 - 10:07 AM

Posted Image

#5 Athom83

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Posted 22 January 2018 - 10:08 AM

... or just use Steam. Just sayin.

#6 NeoMaddy

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Posted 22 January 2018 - 10:27 AM

View PostKoniving, on 22 January 2018 - 09:51 AM, said:

GOOD RIDDENS!

Just so you know for the future, it's "Good Riddance."

#7 Kalimaster

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Posted 22 January 2018 - 10:29 AM

The Patcher......NOOOOO! Say it isn't so.

#8 Champion of Khorne Lord of Blood

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Posted 22 January 2018 - 10:35 AM

F

#9 Jaspbo1

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Posted 22 January 2018 - 10:40 AM

You corrupted my downloads five times...So why am I so melancholic?

#10 MovinTarget

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Posted 22 January 2018 - 10:48 AM

been on Portal since it came out... no probs

#11 Koniving

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Posted 22 January 2018 - 10:48 AM

View PostNeoMaddy, on 22 January 2018 - 10:27 AM, said:

Just so you know for the future, it's "Good Riddance."

Thanks, the spellcheck gave me everything but the proper spelling.
Also I blame southern pronunciation, and our edjamakation system.
*GW Bush Jr. smile.*

#12 D V Devnull

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Posted 22 January 2018 - 10:56 AM

View PostKalimaster, on 22 January 2018 - 10:29 AM, said:

The Patcher......NOOOOO! Say it isn't so.

I have to agree with you completely, Kalimaster. :)

I've been reading around the Forums, and it appears that the situation with the New Portal Patcher is NOT Perfect as the Old StandAlone Patcher happens to be as of yet. Sure, the Old one could suffer from data loss issues if you tried direct download, as opposed to pre-grabbing the files with your Web Browser, but that's an issue caused by the ISPs out there. This is likely an issue that can also still happen with the New one, unless there are extra steps in place with the New one to keep the transmission error-free. Unfortunately, I suspect that even with the New one, I'll STILL have to use the Web Browser Manual Download Method. I've already had hiccups from my ISP (both past and present) before this, because they want to force everything through the Web Browser ONLY. :(

Now PGI wants to force a complete change of Launch and Install routines. Don't they know the old adage "Don't 'Fix' What Isn't Broken"??? This could likely DESTROY many people's MWO Installs! What is wrong with them?!?!? Are they trying to get rid of people by causing them to have non-functional patching situations? And why couldn't they just deliver this as an update to the "MWOPatcher.exe" program anyway, instead of forcing an Extra Install Download? If this New Portal Patcher is supposed to be able to just pick up the Current MWO Install, why not just have it use the same '.ini files' as the old one in order to load up? This looks WAY TOO SUSPECT to me. I could see landing up having to reload for several hours, and having time I NEVER had to lose wiped out!!! <_<



Eh.......

View PostJuodas Varnas, on 22 January 2018 - 10:07 AM, said:


Yup... Definitely an...

View PostDakota1000, on 22 January 2018 - 10:35 AM, said:

F

...because I can expect something to go horribly wrong. Like, "F", big time! As in...

Posted Image

... -_-



~Mr. D. V. "Already feeling the need to tap 'F' for quite a while now..." Devnull





[Minor Edit by Post Author for a Failed Image Render.]

Edited by D V Devnull, 22 January 2018 - 10:57 AM.


#13 Vellron2005

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Posted 22 January 2018 - 11:15 AM

View PostInnerSphereNews, on 22 January 2018 - 09:44 AM, said:

If you are having issues using the Portal, please contact Piranha Games Customer Service as soon as possible so we can work towards resolving any outstanding problems before this patcher is retired.


Yeah.. did that...

TWICE

And ended up with no solution other than to install from Steam.. so yeah..

Forget the portal.. go for steam..

#14 Nesutizale

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Posted 22 January 2018 - 11:20 AM

Posted Image

Just kidding...
I am using the Portal for quite some time and didn't had any problems I can remember.

#15 Krist Smith

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Posted 22 January 2018 - 11:33 AM

View PostD V Devnull, on 22 January 2018 - 10:56 AM, said:

I have to agree with you completely, Kalimaster. Posted Image

I've been reading around the Forums, and it appears that the situation with the New Portal Patcher is NOT Perfect as the Old StandAlone Patcher happens to be as of yet. Sure, the Old one could suffer from data loss issues if you tried direct download, as opposed to pre-grabbing the files with your Web Browser, but that's an issue caused by the ISPs out there. This is likely an issue that can also still happen with the New one, unless there are extra steps in place with the New one to keep the transmission error-free. Unfortunately, I suspect that even with the New one, I'll STILL have to use the Web Browser Manual Download Method. I've already had hiccups from my ISP (both past and present) before this, because they want to force everything through the Web Browser ONLY. Posted Image

Now PGI wants to force a complete change of Launch and Install routines. Don't they know the old adage "Don't 'Fix' What Isn't Broken"??? This could likely DESTROY many people's MWO Installs! What is wrong with them?!?!? Are they trying to get rid of people by causing them to have non-functional patching situations? And why couldn't they just deliver this as an update to the "MWOPatcher.exe" program anyway, instead of forcing an Extra Install Download? If this New Portal Patcher is supposed to be able to just pick up the Current MWO Install, why not just have it use the same '.ini files' as the old one in order to load up? This looks WAY TOO SUSPECT to me. I could see landing up having to reload for several hours, and having time I NEVER had to lose wiped out!!! Posted Image

...



I don't want to turn this into a big argument or anything, but the Portal is actually, overall, much more stable than the old Patcher. The Patcher is in fact, broken in many ways that the Portal is not. There are several things that are the same (such as the download code) between both applications, but the Portal has several aspects that make it more stable, useful, and secure. The issues that people are having with the Portal are, for the majority, actually issues with the old install/patcher path. Also, the reason why the patcher can't just be updated to become the Portal is because the patcher is part of the install base (hence part of the game install), whereas the Portal is a completely separate application install. It does nothing but interact with MWO and it does still use previously configured settings.

As for it looking "WAY TOO SUSPECT", all I can do is reassure you that the Portal only interacts with MWO, and only as an interface for you to patch, repair, and interact with the game/save files. There's nothing more to it than Patcher, except that all install bases are under one umbrella, with the stability/usability/security improvements I mentioned above.

If you have any problem with the Portal at all, feel free to ping me about it. But the patcher will be going away prior to the February patch, so the sooner you switch, the more time we will have to react to issues.

#16 MrKvola

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Posted 22 January 2018 - 11:47 AM

Used the Portal for the PTS sessions. Really not very happy with it, downloads kept on hanging, had to restart the Portal very often to progress the download. In contrast Steam really works well as a delivery platform, download, install and updates are all seamless, fast and uninterrupted.

#17 MechaBattler

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Posted 22 January 2018 - 11:50 AM

Or just use Steam. It seems to patch smoother through steam in my opinion. I only have the portal for PTS.

#18 BrunoSSace

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Posted 22 January 2018 - 11:52 AM

Been using Steam for 6 months. Its been really good, I highly recommend it.

#19 Conner Ward

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Posted 22 January 2018 - 12:10 PM

View PostAthom83, on 22 January 2018 - 10:08 AM, said:

... or just use Steam. Just sayin.

I use Steam because I am tired of having to install and give permissions to separate launchers from every game developer or publisher. I will be playing BATTLETECH on Steam also, so this works best for me. I just wish that my Blizzard games were on Steam too.

Edited by Conner Ward, 22 January 2018 - 12:11 PM.


#20 Tier5 Kerensky

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Posted 22 January 2018 - 12:33 PM

I've used the portal for months, but at some point some Windows update made it so that the portal silenty crashes every time I try to run it. The same Windows update broke all DX9 games so only DX11 mode works, and they seem to crash in similiar way with no window becoming ever visible.

I have Windows 10 64 bit insider preview versions which update from time to time. I also tried to uninstall and reinstall the portal but it was no help.

Im not home ATM but I hope I can somehow manually install the patch using old installer or something...

Edited by Teer Kerensky, 22 January 2018 - 12:33 PM.






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