PhoenixFire55, on 23 August 2019 - 01:09 AM, said:
Except ... is it? ... Example: PGI promises you an express delivery of pizza directly to your front door, so you make an order. But then instead of delivering they tell you that they will maybe deliver your pizza in a few weeks to a post office that is several miles away and that your pizza will not have the ingridients you've payed for either.
Getting a pizza delivered from one store is no different to getting it from another as long as that pizza is delivered.
If it changed from a delivery to a pickup, that's a different case. But it's not. That pizza is still being delivered.
What ingredients of the pizza are not there?
PhoenixFire55, on 23 August 2019 - 01:09 AM, said:
And sure, they offer you a full refund that you can claim in a bank you never use ... but the thing is, for months they've had your money and used it, i.e. they've taken an absolutely free loan from you and given you nothing in return except big "FU" statement.
Horse-pucky.
Pre-ordering the pizza when they advertised it is the same as ordering a pizza that is out of stock and needs to be made. If you wanted the pizza, you would still order it.
In the mean time they provided garlic bread, some fizzy drink and a dessert to enjoy which came to about an equal or better cost than the pizza anyway so either I'm getting something for free or everything was half price and I'm just waiting on that pizza to hit the store and get delivered.
At this point I have lost nothing but gained, used and enjoyed several things for free.
PhoenixFire55, on 23 August 2019 - 01:09 AM, said:
They do, because thanks to apologets like you they can get away with it with little to no reputation and/or finantial damage.
No, they don't.
If that pizza never got delivered then a refund would be sought and the appropriate feedback provided.
If the cost of that pizza was sufficient to warrant further actions then those steps would be taken and a more public statement made particularly if it appeared the situation was more wide spread with multiple consumers not receiving their pizzas either.
The chance to get the refund for the pizza has been offered only because it is being delivered from a different store and taking longer. However, if you are prepared to wait you are still going to be provided with a pizza at the end and it's still going to taste the same.
Edited by 50 50, 28 August 2019 - 01:02 PM.
















