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Refunds


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#1 CPT Hazel Murphy

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Posted 11 December 2012 - 10:11 AM

Is there anything as far as a EULA, or Terms of Use Agreement that states, "All MC purchases are final"? I've been talking to PGI and I'm on the brink of never playing this game again, let alone spend money on it.

#2 nom de guerre

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Posted 11 December 2012 - 10:12 AM

Because you decided you don't like the game you feel your entitled to a refund? LOL...

#3 Vassago Rain

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Posted 11 December 2012 - 10:12 AM

Are you unhappy with your purchases? Call your credit card company, and ask them for advise.

#4 Lin Shai

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Posted 11 December 2012 - 10:13 AM

View PostCPT Hazel Murphy, on 11 December 2012 - 10:11 AM, said:

Is there anything as far as a EULA, or Terms of Use Agreement that states, "All MC purchases are final"? I've been talking to PGI and I'm on the brink of never playing this game again, let alone spend money on it.


Yes. One sec and I'll find it ... (if it's still able to be found on the site)

http://mwomercs.com/terms

Section 13.2:

All fees and other charges are payable in advance and are non-refundable. We may, from time to time and without prior notice, modify, amend, or supplement our fees and billing methods, provided that such changes are made to this Agreement or elsewhere on the Website. All such modifications, amendments or supplements will be effective immediately upon posting to the Website. If any change is unacceptable to you, you may cancel your Account at any time, but we will not refund any fees that may have accrued to your Account before such cancellation, and we will not prorate fees for any charges.

(I'm one of those strange people that actually reads those things before giving people money, so I knew it was in there)

Edited by Lin Shai, 11 December 2012 - 10:16 AM.


#5 Roland

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Posted 11 December 2012 - 10:15 AM

Hey, I'm bored with Call of Duty 2. I want a refund.

#6 nom de guerre

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Posted 11 December 2012 - 10:15 AM

View PostVassago Rain, on 11 December 2012 - 10:12 AM, said:

Are you unhappy with your purchases? Call your credit card company, and ask them for advise.


or just accept that you paid for a service/digital goods and move on...

View PostRoland, on 11 December 2012 - 10:15 AM, said:

Hey, I'm bored with Call of Duty 2. I want a refund.


pretty much lol

#7 CPT Hazel Murphy

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Posted 11 December 2012 - 10:18 AM

Thanks for the actual answer, even though i had to wade knee deep in troll ****.

I'm so glad so many people are comfortable talking **** to people they don't know behind the safety and security of a keyboard.

Maybe that's why LOL's community is so bad... or any game for that matter.

Edited by CPT Hazel Murphy, 11 December 2012 - 10:19 AM.


#8 nom de guerre

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Posted 11 December 2012 - 10:19 AM

Nah your ankle deep at most, I didn't eat much yesterday :P

#9 Pyr3x

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Posted 11 December 2012 - 10:22 AM

View PostCPT Hazel Murphy, on 11 December 2012 - 10:18 AM, said:

Thanks for the actual answer, even though i had to wade knee deep in troll ****.

I'm so glad so many people are comfortable talking **** to people they don't know behind the safety and security of a keyboard.

Maybe that's why LOL's community is so bad... or any game for that matter.


Please leave and stop posting. Have a nice day.

#10 Bloody Moon

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Posted 11 December 2012 - 10:23 AM

Found a relevant video concerning the requested refunds. Here, enjoy!

#11 Deadoon

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Posted 11 December 2012 - 10:24 AM

View PostCPT Hazel Murphy, on 11 December 2012 - 10:18 AM, said:

Thanks for the actual answer, even though i had to wade knee deep in troll ****.

I'm so glad so many people are comfortable talking **** to people they don't know behind the safety and security of a keyboard.

Maybe that's why LOL's community is so bad... or any game for that matter.

Just because they berate you for not doing a simple ctrl+f on the eula, does not make them trolls. Also, it is best to expect any online purchase to be final, unless stated otherwise.

#12 CPT Hazel Murphy

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Posted 11 December 2012 - 10:25 AM

View PostPyr3x, on 11 December 2012 - 10:22 AM, said:


Please leave and stop posting. Have a nice day.



Thanks for another example. I can do this all day at this rate. My question is, other than ask a valid question, what did i do that should preclude me from these oh-so-enlightening forums? Am I single-handedly lowering the quality of conversation?

#13 Coolant

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Posted 11 December 2012 - 10:25 AM

View PostCPT Hazel Murphy, on 11 December 2012 - 10:11 AM, said:

Is there anything as far as a EULA, or Terms of Use Agreement that states, "All MC purchases are final"? I've been talking to PGI and I'm on the brink of never playing this game again, let alone spend money on it.


If you've been talking to PGI, why do you feel the need to post? And there is a big Support button at the top. If you were genuinely asking it would be a different matter, but sounds like you are using the forums to express displeasure at the state of the game rather than creating a thoughtful critique of the game with the intention of relaying quality information to the team rather than complain...

Edited by Coolant, 11 December 2012 - 10:27 AM.


#14 nom de guerre

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Posted 11 December 2012 - 10:25 AM

View PostDeadoon, on 11 December 2012 - 10:24 AM, said:

Just because they berate you for not doing a simple ctrl+f on the eula, does not make them trolls. Also, it is best to expect any online purchase to be final, unless stated otherwise.


Actually, I am a troll, but I appreciate your support :P

#15 CPT Hazel Murphy

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Posted 11 December 2012 - 10:27 AM

Sorry for wasting everyone's time with a question. I'll let you get back to your very important work of wasting time on the internet all day and reading "Insert equipment here" is OP posts.

Edited by CPT Hazel Murphy, 11 December 2012 - 10:27 AM.


#16 nom de guerre

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Posted 11 December 2012 - 10:29 AM

View PostCPT Hazel Murphy, on 11 December 2012 - 10:27 AM, said:

Sorry for wasting everyone's time with a question. I'll let you get back to your very important work of wasting time on the internet all day and reading "Insert equipment here" is OP posts.


Thank you for your heartfelt apology, my time was indeed wasted and for that I was quite sad.

#17 Pyr3x

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Posted 11 December 2012 - 10:29 AM

View PostCPT Hazel Murphy, on 11 December 2012 - 10:25 AM, said:

Thanks for another example. I can do this all day at this rate. My question is, other than ask a valid question, what did i do that should preclude me from these oh-so-enlightening forums? Am I single-handedly lowering the quality of conversation?


You are just mad because you do not understand the concept of "beta" and I am just mad because you are ignorant and I have to read posts like this all day from other people just like you. So my suggestion is to just be a man and walk away and play another game that makes you happy like Tetris, it's been out of beta for quite some time now and is far less complicated and best of all it's free and you don't have to ask for a refund should you feel it's unbalanced or lacking content.

#18 Joseph Mallan

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Posted 11 December 2012 - 10:30 AM

View PostCPT Hazel Murphy, on 11 December 2012 - 10:18 AM, said:

Thanks for the actual answer, even though i had to wade knee deep in troll ****.

I'm so glad so many people are comfortable talking **** to people they don't know behind the safety and security of a keyboard.

Maybe that's why LOL's community is so bad... or any game for that matter.

For the record you were given a good answer on the first page Hazel. That is by no means "Knee deep in Troll sheet." Its stepped in a fresh pile of poodle poo with combat boots on.


just sayin' :P

#19 Quinton

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Posted 11 December 2012 - 10:30 AM

Is there anything as far as a EULA, or Terms of Use Agreement that states, "All purchases in Life are final"? I've been talking to GOD and I'm on the brink of never playing this Life again, let alone spend money on it.

Seriously, the game totally blows, you dont even get to respawn.

#20 Deadoon

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Posted 11 December 2012 - 10:31 AM

View PostCPT Hazel Murphy, on 11 December 2012 - 10:27 AM, said:

Sorry for wasting everyone's time with a question. I'll let you get back to your very important work of wasting time on the internet all day and reading "Insert equipment here" is OP posts.

Here's a tip, be self sufficient and take everything you read on the internet with a grain of salt,frankly you didn't do self research properly, a simple ctrl+f would have made this whole thread meaningless and is less effort on your part.

You made it harder for yourself, you get berated for it, and then you call those which berate you trolls? They are trying to help you by pushing you towards being more self sufficient.





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