328 replies to this topic

[Major Derps]

Chunkylad, on 05 February 2013 - 08:07 PM, said:

Edit: Found a correlation between my crashes when I chat and running my K2, doesn't happen with any of my other mechs (stalkers, cicadas, ravens, cataphracts, other catapults)

It's the game culling cats

[Delas Ting Usee]

Chunkylad, on 05 February 2013 - 08:07 PM, said:

Ok, so I just confirmed that when I say in the pre match screen it crashes me, seems to be a 3-5 second delay after.

Weird. It's during the POST game screen where it crashes for me.

[DesertRat]

Since patch, game is locking up from time to time. Usually as I click to fire multiple laser weapons. Alt-Tabbing, etc doesn't work, and if I'm lucky I can blind-kill the process in taskmanager, but mouse is inoperable as well as being able to see my desktop, etc. It's easiest to just log out of windows and then back in, but it's really annoying. Tried updating GeForce drivers, no luck. Seems at least a couple others are having similar issue.

Never had this exact issue prior to current patch.

game is @ max settings 1920x1080 w/ low motion blur

Win 8 x64, i7-3770k, Asus GTX 670 TOP, 16GB DDR3 2000, ASrock z77 Extreme4

Edited by DesertRat, 05 February 2013 - 08:38 PM.

[100 Tonne]

in game is now frezzing up, 40% of the time. Have not had this problem for a few patches.


EDIT : deleted my cache folder, seems to fix it for me

Edited by Big Grimm, 07 February 2013 - 03:57 PM.

[Draslin Darkforge]

Screen freezing every match.

[Chunkylad]

Delas Ting Usee, on 05 February 2013 - 08:20 PM, said:

Weird. It's during the POST game screen where it crashes for me.

My most recent game did that. Once again with the K2. It is no doubt the new menus, because it crashed as I tried to type in the post screen.

Going to try what the devs recommended.
Here is the response I got:
I recommend you to uninstall the game and delete everything that could remain from the previous installs of the patcher.
To do so, uninstall the game via the Control Panel then delete the following folders:
C:\Games\Piranha Games\MechWarrior Online
C:\Users\*Your Windows Session’s ID*\AppData\Local\Package Cache
C:\Users\*Your Windows Session’s ID*\AppData\Local\TEMP\MechWarrior Online
(If some of the folders above does not exist, this is not a problem, please proceed to the next steps)
If you are using a wireless connection, please wire your computer to your router with an Ethernet Cable as it will help during the patching process.
Reboot your computer.
When rebooted, please close your anti-virus and firewall, download the new patcher available on our website (http://patcher.mwome...rriorOnline.exe), try again and let me know how it goes.

Edited by Chunkylad, 05 February 2013 - 10:39 PM.

[phat]

[color="#cccccc"]Crash occurs in game screen freezes. Alt tab doesn't work have to crt, alt, del close MWO. happen twice in the same way.[/color]

• Was any error message provided with the crash, if so, which? No error msg just in game freeze
  
• Where in the game or menus did the crash occur? in game
  
• What steps had been taken prior to the crash occurring? running founders atlas with 2x er ppc using heat vision snipping on river city day
  
• Does the crash re-occur for you if repeating those same steps? it happen twice in same mech on same map at about the same time after start about 2-3 min in.
  
• What are your video settings, did you change them since last patch? No set to Very High I do have a custom user.cfg
  
• What are your System specs? win7 64 bit, i5-2500k @ 3.30Mhz, 16Gb ram, geforce gtx 570 1280Mb.

[Jeye]

This has happened to me 3 times now so I'm posting. The screen just locks up indefinitely and it needs a trip into task manager to shut the game down.

• Was any error message provided with the crash, if so, which? - No the screen just locks up
  
• Where in the game or menus did the crash occur? - In Game
  
• What steps had been taken prior to the crash occurring? - Start a game, all three crashes have happened at random intervals during a game
  
• Does the crash re-occur for you if repeating those same steps? No
  
• What are your video settings, did you change them since last patch? 1920x1080 fullscreen and No
  
• What are your System specs? i7 3770K, Nvidia 680, 8GB RAM, 64bit W7

Game was pretty much fine before this patch apart from the texture issue that happened frequently on Frozen City. I do have TS3 overlay enabled and if I had to point at anything for this crash it would probably be that. I'll turn it off and update the post.



-edit This has happened again with the TS3 overlay being turned off. Maybe worth a note is since I cleared my Shaders Cache in the game folders I have not had the missing textures issue on Frozen City.


There is no dump file in my USER folder but the OMICRON log does say the following:

============================ PrepareLevel forestcolony_snow ============================
Initializing default materials...
[Error] [UIAction] HUD (0): UIElement does not have object _root.mcMain.mcCurrentLayout.mcSpecHud.SetName
======== forestcolony_snow is loaded in 7.6 sec ========
[Error] locomotion-group not found: animations/mechs/stalker/lmg_files/land_to_fwd_fp.lmg

Edited by Jeye, 06 February 2013 - 04:00 AM.

[Stringburka]

Had total freezes 3 times since last patch, that's about as many as I had before last patch during all time played. In other words, huge increase in crashes.
Had to end process to quit game.

• Was any error message provided with the crash, if so, which? - No. Just freeze.
  
• Where in the game or menus did the crash occur? - In Game.
  
• What steps had been taken prior to the crash occurring? - Just playing. All times has been a Raven 3L but that's the mech I mostly play so I don't know if it has anything to do with that.
  
• Does the crash re-occur for you if repeating those same steps? Randomly - nothing that I can replicate.
  
• What are your video settings, did you change them since last patch? Medium, 1920x1080, not changed.

All times it's been total freezes while in-game; one directly after joining, one like 5 seconds into the match and one a long time into the match (like at least 5 minutes).

System specs:
Windows 7 64-bit
Intel Dualcore 3.16/2.83
8 GB RAM
AMD RADEON HD68x0 (I think 6870 but not sure and device manager doesn't say).
Play with mouse and keyboard.

Edited by Stringburka, 06 February 2013 - 02:20 AM.

[Gray 46rus]

Same freeze, except task manager had no effect, reboot only.

BackupNameAttachment=" Build(4418) 06 Feb 13 (13 49 57)"  -- used by backup system
Log Started at 02/06/13 13:49:57
Running 32 bit version
Executable: F:\MW_Online\MechWarrior Online\Bin32\MWOClient.exe
FileVersion: 3.4.1.4418
ProductVersion: 3.4.1.4418
Using STLport C++ Standard Library implementation
Added MOD directory <engine> to CryPak
Executable Command Line: "F:\MW_Online\MechWarrior Online\Bin32\MWOClient.exe" flowthru
Total number of logical processors: 2
Number of available logical processors: 2
Total number of system cores: 1
Number of cores available to process: 1
Processor 0:
  CPU: AMD AMD Athlon(tm) II X2 255 Processor
  Family: 15, Model: 6, Stepping: 3
  FPU: On-Chip
  CPU Speed (estimated): 3.6 MHz
  MMX: not present
  SSE: present
  3DNow!: present
  Serial number not present or disabled
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainLodRatio' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainTextureLodRatio' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainTextureLodRatio' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'sys_spec_Quality' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'r_ssreflections' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_postprocessing' key 'r_UseEdgeAA' is not missing in default
Windows XP 32 bit SP 2 (build 5.1.2600)
System language: Russian
Windows Directory: "C:\WINDOWS"
Prerequisites...
* Installation of KB940105 hotfix required: no! (either not needed or already installed)
Local time is 13:49:57 02/06/13, system running for 30 minutes
3327MB physical memory installed, 2679MB available, 2047MB virtual memory installed, 19 percent of memory in use
PageFile usage: 28MB, Working Set: 17MB, Peak PageFile usage: 28MB,
Current display mode is 1920x1080x32, VGA
IBM enhanced (101/102-key) keyboard and 16+ button mouse installed
--------------------------------------------------------------------------------
Stream Engine Initialization
GameName: MechWarrior Online
BuildTime: Feb  4 2013 11:54:04
Windows Error Reporting is enabled setting exception handler
Font initialization
Physics initialization
Sound initialization
<Sound> Initializing AudioDevice now!
<Sound> Initialize FMOD with dynamic memory callbacks
<Sound> Starting to initialize DirectSound output!
<Sound> Drivers found: 2
<Sound> Available drivers:
1. VIA HD Audio Output
2. NVIDIA High Definition Audio
<Sound> FmodEx-AudioDevice: Now running on driver: VIA HD Audio Output
<Sound> Using speaker mode: FMOD_SPEAKERMODE_STEREO
<Sound> Initializing FMOD-EX now!
<Sound> Initialized FMOD-EX
<Sound> Available record drivers: 0 VIA HD Audio Input !
<Sound> Record config is set to autodetect using record driver 0
<Sound> Using FMOD version: 00044004 and internal 00044004!
<Sound> Initializing SoundSystem now!
Renderer initialization
[Error] NVAPI: Unable to get SLI state (-113)
used GeomInstancingThreshold is 8
Localized language content(english) not available or modified from the original installation.
Localized language content(english) not available or modified from the original installation.
Network initialization
[net] using Select socket io management
network hostname: microsof-959230
  ip:10.10.112.34
[Network Version]: RELEASE PURE CLIENT
MovieSystem initialization
Console initialization
Time initialization
Input initialization
AI initialization
Initializing Animation System
Initializing 3D Engine
Initializing default materials...
Script System Initialization
Entity system initialization
Initializing AI System
 
 
Patch Complete Received
Patch Complete Received
Patch Complete Received
Patch Complete Received
============================ Loading level mechlab ============================
======== mechlab is loaded in 11.5 sec ========
could not free all buffers from CDevBufferMan!
UnLoadLevel End: 0.6 sec
Game rules class: Assault
============================ PrepareLevel frozencity ============================
Initializing default materials...
[Error] Runaway thread
[Error] locomotion-group not found: animations/mechs/stalker/lmg_files/land_to_fwd_fp.lmg
[Error] [UIAction] HUD (0): UIElement does not have object _root.mcMain.mcCurrentLayout.mcSpecHud.SetName
======== frozencity is loaded in 24.1 sec ========
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
CGameClientChannel::Release
could not free all buffers from CDevBufferMan!
UnLoadLevel End: 0.6 sec
	sv_gamerules = mechlab []
============================ Loading level mechlab ============================
Initializing default materials...
======== mechlab is loaded in 18.3 sec ========
could not free all buffers from CDevBufferMan!
UnLoadLevel End: 0.5 sec
Game rules class: Assault
============================ PrepareLevel rivercity ============================
Initializing default materials...
[Error] locomotion-group not found: animations/mechs/stalker/lmg_files/land_to_fwd_fp.lmg
[Error] [UIAction] HUD (0): UIElement does not have object _root.mcMain.mcCurrentLayout.mcSpecHud.SetName
======== rivercity is loaded in 25.7 sec ========
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] [UIAction] HUD (0): UIElement does not have object _root.mcMain.mcCurrentLayout.mcSpecHud.SetCount
[Error] [UIAction] HUD (0): UIElement does not have object _root.mcMain.mcCurrentLayout.mcSpecHud.SetCount
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] [UIAction] HUD (0): UIElement does not have object _root.mcMain.mcCurrentLayout.mcSpecHud.SetCount
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
CGameClientChannel::Release
could not free all buffers from CDevBufferMan!
UnLoadLevel End: 0.9 sec
	sv_gamerules = mechlab []
============================ Loading level mechlab ============================
Initializing default materials...
======== mechlab is loaded in 16.9 sec ========
could not free all buffers from CDevBufferMan!
UnLoadLevel End: 0.5 sec
Game rules class: Assault
Level rivercity does not support Assault gamerules.
============================ PrepareLevel rivercity ============================
Initializing default materials...
[Error] locomotion-group not found: animations/mechs/stalker/lmg_files/land_to_fwd_fp.lmg
[Error] [UIAction] HUD (0): UIElement does not have object _root.mcMain.mcCurrentLayout.mcSpecHud.SetName
======== rivercity is loaded in 27.6 sec ========
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
*** Memory allocation for 11141848 bytes failed ****

Edited by Gray 46rus, 06 February 2013 - 04:30 AM.

[Jungle Rhino]

Stringburka, on 06 February 2013 - 02:18 AM, said:

Had total freezes 3 times since last patch, that's about as many as I had before last patch during all time played. In other words, huge increase in crashes.
Had to end process to quit game.

• Was any error message provided with the crash, if so, which? - No. Just freeze.
  
• Where in the game or menus did the crash occur? - In Game.
  
• What steps had been taken prior to the crash occurring? - Just playing. All times has been a Raven 3L but that's the mech I mostly play so I don't know if it has anything to do with that.
  
• Does the crash re-occur for you if repeating those same steps? Randomly - nothing that I can replicate.
  
• What are your video settings, did you change them since last patch? Medium, 1920x1080, not changed.

All times it's been total freezes while in-game; one directly after joining, one like 5 seconds into the match and one a long time into the match (like at least 5 minutes).

System specs:
Windows 7 64-bit
Intel Dualcore 3.16/2.83
8 GB RAM
AMD RADEON HD68x0 (I think 6870 but not sure and device manager doesn't say).
Play with mouse and keyboard.

Exact same specs and freezes that Stringburka has reported (except I play on Low settings). Prior to this patch the game was rock solid - now I'm getting freezes randomly while playing which require task manager -> End Program.

[Von Falkenstein]

Jeye, on 06 February 2013 - 01:44 AM, said:

This has happened to me 3 times now so I'm posting. The screen just locks up indefinitely and it needs a trip into task manager to shut the game down.

• Was any error message provided with the crash, if so, which? - No the screen just locks up
  
• Where in the game or menus did the crash occur? - In Game
  
• What steps had been taken prior to the crash occurring? - Start a game, all three crashes have happened at random intervals during a game
  
• Does the crash re-occur for you if repeating those same steps? No
  
• What are your video settings, did you change them since last patch? 1920x1080 fullscreen and No
  
• What are your System specs? i7 3770K, Nvidia 680, 8GB RAM

Game was pretty much fine before this patch apart from the texture issue that happened frequently on Frozen City. I do have TS3 overlay enabled and if I had to point at anything for this crash it would probably be that. I'll turn it off and update the post.



There is no dump file in my USER folder but the OMICRON log does say the following:

+1 To this. Game runs smoothly most of the time. 1 ouf of approx. 25 games the game completely locks up and has to be closed via task manager. Didn't have this bug before.

Updated: Happened now in 3 games in a row! FIX THIS ASAP PLZ!

Edited by Von Falkenstein, 06 February 2013 - 03:53 AM.

[Taron]

I changed graphics settings to normal to be sure, but that freeze frame happend again. Only task manager was able to end the client. It again happend on frozen city.

Windows 7 64-bit
Intel i7-2600 @ 3.4GHz
8 GB RAM
GeForce GTX 570


*
2 more crashes:
One in end screen (freeze frame)
One in River City (freeze frame) in the middle of a fight

*
4 more crashes:
Always a lock-up (freeze frame)
Several maps

It's nearly unplayable since patch.

Edited by Taron, 06 February 2013 - 06:36 AM.

[Ricktor Black]

After the most recent patch I got the bug where the hud is basically missing. I could see and play the game fine, but I had no interface to identify targets, I could not switch to night vision or heat vision. Basically I could see the cockpit "windshield", the 3d terrain and all enemy and friendly mechs fine, but everything was missing. I've never had this issue before even though I've heard of it many times. Somebody told me to power up and power down the mech, but that didn't help. So far, it's only happened once.


Windows 7 64-Bit
Intel i7 2600K
8 GB RAM
Geforce GTX 570

Edited by Ricktor Black, 06 February 2013 - 05:54 AM.

[Randolph Yuan]

same screen freezing issue here.

Win 7 64-bit
i5-3570
16 GB RAM
GTX 660Ti

[Wildstreak]

- Was any error message provided with the crash, if so, which?
No.

- Where in the game or menus did the crash occur?
About half the time I choose to Quit the game entirely from the screen where you choose Mechlab, etc. The windowed black screen remains and I have to Ctrl-Alt-Del the choose Task Managaer and End Process on MWO from the list.

- What steps had been taken prior to the crash occurring?
I was on the windowed screen where you can choose Mechlab, Pilot Trees, etc. I woulc choose Menu then Quit.

- Does the crash re-occur for you if repeating those same steps?
Yes, about half the time.

- What are your video settings, did you change them since last patch?
Settings? No.

- What are your System specs? (You can include them in a [ spoiler] [ /spoiler])

Spoiler

Vista 32 bit
Intel C2D 2200
2 GB RAM
GeForce 8500

[Murilo Specht]

My game is freezing during the matches, everything seems to be fine until it simply stops and nothing responds, then I have to Ctrl+alt+del out of it by closing the MWOClient process...

i5 2500k
8gb ddr3 @1600mhz
GTX 660Ti SC
Win7 64bit

Edited by Murilo Specht, 06 February 2013 - 06:22 AM.

[Spencley]

Never had any issues before and since this patch i constantly crash at the begining of the round before the mech even powers up. I get no Error message besides "Mechwarrior online has stopped Responding" and then the client closes.

Anyone else having this problem?

[sycocys]

May have had a bad patch install - try to do a fresh re-install of the game and let us know if it helps out.

[Spencley]

Will do, cheers for the speedy response