@RG
C'mon man, that whole post is disingenuous. You can't honestly tell me that PGI has never interacted or worked with the community. Granted it's usually in response to 'nerdrage', but to say it's either always one way or the other...
Let's face it, sometimes the community is just plain over-reactive. Look at 3PV, they lost their minds over something that basically amounted to nothing. I *RARELY* see someone in 3PV, and when I do, they're usually either a new player, or someone who hasn't figured out how to turn it off by default yet. But by the reaction of the community, being a 1PV player, my life expectancy in combat was going to be 3 seconds.
Inversely, they DO listen. Look at the recent decision to remove FSWG. They OBVIOUSLY didn't think that one through, and when called on it, they said they'd put it back. Should they have communicated with the community first. YUP, that was an example of the continued failure of IMPORTANT communication, but after the fact, they have listened, I honestly believe that they thought it wasn't going to be that big of a deal, and were wrong. I'm reserving judgement on if they've learned anything about communicating with the community by how they respond when they return it in the patch notes, "Whoops, sorry guys, we didn't think that through" will show progress. "Programming is hard" will show that they haven't.
COULD they communicate better with the community? Obviously, and the 3 at the top, in the past, did more harm than good when they DID communicate with the community. But I actually see a change in the momentum/quality of interaction, and an apparent willingness to listen to input.
As I pointed out earlier, not all player ideas are good ones, should they listen to those too? Should they say "Guys, this isn't that big of a deal and you're overreacting"? should they just remain silent and let it play out? or should they say "Thanks for your input, we're considering the things you've said" and when they do what they were going to do anyway, listen to continued rage about how they don't listen to the community?
Edited by Roadbeer, 15 November 2013 - 08:10 AM.