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Want My Money? I Want Concrete, Clear, Concise Information


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#1 Sandpit

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Posted 13 December 2013 - 07:17 PM

Look PGI, there's a growing perception (right or wrong) that you're just a bunch of money grubbing cash grabbing incompetent programmers running a multi-million dollar company and franchise into the ground.

You announced a new package today for hundreds upon hundreds of dollars. Want to know what the problem with that is?

We have NO concrete information on ANYthing. That's one of the biggest problems. They treat it like if they keep secretive and hush hush on their "top secret" developments that it's somehow better than dispersing information to paying and potential customers.
Why would I spend money on something that I have no information on how it works, how it will be implemented, how the game will play, how CW will work, how it's going to be balanced, how the different game modes will work within CW, what modules and components like command console will work, wtf a horn is, what a "unique module is (is it functional, purely aesthetic?), what the hardpoints on clan mechs are...

Want me and the rest of the community to support and purchase stuff like this? Stop acting like everything involved in your game is some sort of trade secret that is on par with national security. There's no excuse for you to continue this kind of non-communication. I can't throw money at a blind product anymore. I simply cannot do it. None of the items I ticked off in that list above have had ANY concrete information dispersed on them. The sad part is that list is far from complete or comprehensive. Would you continue to throw hundreds of your hard-earned dollars into a product developed by a company that refused to give you any pertinent or concrete information on the product you're buying?
Many of us did it for founders. Many of us did it for PP. Now you're wanting us to do it again on faith yet "one more time" because "We've got some cool stuff coming in Q1 of 2014!" and Russ is "hopeful" that UI2.0 will be implemented in January. You can listen to what I'm saying here or not. The rest of the community can agree, troll, disagree or ignore. It doesn't matter to me because without that kind of information I cannot give you 200+ dollars of my hard earned cash. I can play your game for free from here on out though. It doesn't matter if you agree with the perceptions and opinions of players when they call you "cash grabbers", etc. but that's their perception and you're not getting their money until YOU ACTIVELY DO SOMETHING TO CHANGE THAT PERCEPTION

#2 Dalinor Frostreaver

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Posted 13 December 2013 - 07:21 PM

Ditto

#3 FupDup

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Posted 13 December 2013 - 07:26 PM

For starters, I want need to see just how customization and stuff will work for these mechs, when CW will be online (no more kicking the can!), every last little detail regarding CW, when UI 2.0 will be released (no more backburnering this one, either), what the "Unique Bonus Modules" and Warhorns do, and the exact balancing policy that will be used for Clan weapons (including some example weapons that are already coded).

#4 DocBach

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Posted 13 December 2013 - 07:31 PM

Dude.... War horns

#5 Sandpit

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Posted 13 December 2013 - 07:39 PM

View PostDocBach, on 13 December 2013 - 07:31 PM, said:

Dude.... War horns

cool story bro

just one thing. wtf is a war horn and wtf does it do? That's like saying "Give my $50 and I'll give you a foogle doogle"
"What's it do"
"I'll tell you later"
"When?"
"Soon"
No excuse for not giving your potential customers information on what they're buying. Period.

#6 FupDup

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Posted 13 December 2013 - 07:41 PM

I just started to wonder...is the Warhorn just the Clan equivalent of Loyalty Medallions? WHERE IS MAH INFORMATIONS?!

#7 Rebas Kradd

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Posted 13 December 2013 - 07:43 PM

The reason they can't tell us anything is because they obviously don't know the loadouts or the balance details yet. They'll start thinking about it sometime in March once UI is online at last.

I wish I knew what the slowdown in their offices is. Are they working under an IGP-inflicted skeleton budget? Is CryEngine once again throwing hundreds of wrenches per minute into each line of code? Is their small UI team being held back by one or two lazy/incompetent programmers (very common for such a small outfit)?

#8 RG Notch

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Posted 13 December 2013 - 07:45 PM

People are already throwing money sight unseen, so why would they give us info?

#9 Sandpit

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Posted 13 December 2013 - 07:49 PM

I didn't say they had to do anything. I'm posting a thread that hopefully will generate enough constructive posts and support that they will actually listen. Please guys, I know how a lot of you feel. It's easy to let the cynicism take hold but this thread at least has potential if we keep ot constructive and keep the trolling to a minimum.

I'm not a doomg and gloom kinda guy, but I AM a customer and I want information from a company before I give them money.

#10 TheCaptainJZ

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Posted 13 December 2013 - 07:57 PM

I'm sure that the reality must be that

1. Lots of people paid for Founders

2. Lots of people pay for heros

3. Lots of people pay for paints/patterns/cockpit patterns

4. Lots of people paid for Phoenix package

Why wouldn't they think that even more people will buy into a Clan package? And you have to know that there are enough crazy people who will buy $500 gold mechs. I will not be one of them. You will not be one of them. But there will be someone somewhere (or someone who is drunk perhaps?) It doesn't matter if they actually sell any. If they don't they won't offer anything like it again. If they do, more money in their pocket.

Fact of the matter is, I bet they've already sold many packages. Like more than 100.

#11 Zuri Prime

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Posted 13 December 2013 - 07:59 PM

I already got a refund on my Overlord,and I only wish I could refund my Legendary Founders package because the kickstarter/closed beta promises haven't been fulfilled and are way behind schedule. I'm certainly not going to buy these packages OR spend another cent due to this shameful display with the way the game is now. At least the hardliners can't claim "it's a beta!" anymore.

And I would also seriously doubt these 'mechs would be completed on time.

Edited by Airmanator, 13 December 2013 - 07:59 PM.


#12 Bhael Fire

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Posted 13 December 2013 - 07:59 PM

I want to buy the new Clan package... but I agree, they're going to need to provide detailed information on how the Clans will be handled in the game first.


I want to know how they plan on introducing them to the game. Will it be strictly Clan vs. IS or will they allow IS factions to field them? I know they have probably neutered them so that they aren't any more powerful than IS mechs, but there is still the "cool" factor that will pull a great number of players away from IS factions. I need to know how they plan on preventing that.

Way too many questions...too little answers. Here's to hoping they address it ASAP.

#13 TheCaptainJZ

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Posted 13 December 2013 - 08:03 PM

Everyone's skepticism of buying at this time is completely justified. The sale will probably go on for at least 3 months, so there is plenty of time for them to change our minds. But I bet, UI2.0 won't completely work (rare bugs only) until March (they already said it will be buggy when released). I also bet full implementation of CW won't be completed until December of NEXT year.

All the mechs will be available for Cbills so I'll just wait for that. That's not too hard.

#14 ownka

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Posted 13 December 2013 - 08:03 PM

View PostNiko Snow, on 13 December 2013 - 08:00 PM, said:

Appreciate the feedback but this isn't Game Play Balance so....away we go!


This isn't about gameplay balance, it is about upcoming content. Stop fanning the smallest hints of dissent into nerd-rage. You're actually accomplishing the opposite of what you're here to do.

Edited by ownka, 13 December 2013 - 08:04 PM.


#15 Rhent

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Posted 13 December 2013 - 08:04 PM

I bought founders. I was set to buy Phoenix until Ghost Heat was introduced and then it was cancellation time. Glad I did, the only mech that was of ANY use was the shadowhawk. The rest of the mechs introduced have roles that are better done with existing mechs. And now they are releasing clan mech packages 6 months before you can use them with ZERO information on the hard points.

No fricken thanks. The smartest thing I did was not to buy phoenix, and I think it will be even smarter not to spend money on Clans. No information NO MONEY. I have ZERO trust for Piranha games at this point and Piranha will never regain it from inept forum and development practices.

#16 RG Notch

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Posted 13 December 2013 - 08:06 PM

View Postownka, on 13 December 2013 - 08:03 PM, said:


This isn't about gameplay balance, it is about upcoming content. Stop fanning the smallest hints of dissent into nerd-rage. You're actually accomplishing the opposite of what you're here to do.

The question would be what do you think he's here to do?

#17 Zuri Prime

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Posted 13 December 2013 - 08:07 PM

View Postownka, on 13 December 2013 - 08:03 PM, said:


This isn't about gameplay balance, it is about upcoming content. Stop fanning the smallest hints of dissent into nerd-rage. You're actually accomplishing the opposite of what you're here to do.

It was posted in the Gameplay Balance subsection. Be angry at the clan package, not the mod doing his job.

#18 DocBach

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Posted 13 December 2013 - 08:10 PM

Is anybody else imagining warhorns as like Viking helmets for their mech?

#19 Bhael Fire

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Posted 13 December 2013 - 08:10 PM

View Postownka, on 13 December 2013 - 08:03 PM, said:


This isn't about gameplay balance, it is about upcoming content. Stop fanning the smallest hints of dissent into nerd-rage. You're actually accomplishing the opposite of what you're here to do.


The mod moved it from Gameplay Balance because it's an Upcoming Features topic.

#20 Sandpit

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Posted 13 December 2013 - 08:10 PM

It doesn't matter where the thread is located. What matters is getting enough civil and constructive voices that PGI hopefully and finally listens.





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